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Candlewood Suites - Syracuse Airport by IHG

2.5 star property

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Photo gallery for Candlewood Suites - Syracuse Airport by IHG

Exterior
Point of interest
Property amenity
Exterior
Interior

Reviews

6.2 out of 10

Popular amenities

  • Kitchen
  • Free airport shuttle
  • Pet-friendly
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
5414 South Bay Road Town of Salina, North Syracuse, NY, 13212
  • Place, Destiny USA
    ‪4 min drive‬
  • Place, Armory Square
    ‪7 min drive‬
  • Place, New York State Fairgrounds
    ‪11 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪2 min drive‬

Room options

View all photos for Studio Suite

1 bedroom, in-room safe, desk, laptop workspace

Studio Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

1 bedroom, in-room safe, desk, laptop workspace

Studio Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds

1 bedroom, in-room safe, desk, laptop workspace

Studio Suite, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (1 Queen Bed)

Suite, 1 Bedroom (1 Queen Bed) | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (1 Queen Bed)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (1 Queen, Mobil Tub)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible (1 Queen, Mobil Tub)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

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Lobby
Super 8 by Wyndham Liverpool/Syracuse North Airport
  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, 3,100 reviews
The price is €76
includes taxes & fees
16 Nov - 17 Nov
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About this property

Candlewood Suites - Syracuse Airport by IHG

Suburban hotel with free airport shuttle and 24-hour fitness centre
This hotel features a 24-hour fitness centre, a snack bar/deli and a 24-hour business centre. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, coffee/tea in a common area, a business centre and laundry facilities are on-site. Weekly housekeeping is available.
Candlewood Suites - Syracuse Airport by IHG offers 115 air-conditioned accommodations with washers/dryers and DVD players. 32-inch LCD televisions come with cable channels. Kitchenettes offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and coffee/tea makers. Housekeeping is offered on a weekly basis and in-room massages can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Guests aged under 21 years old are not allowed in the fitness facility.

Candlewood Suites - Syracuse Airport by IHG's proximity to the airport gets good marks from our customers. During your stay, you'll be within walking distance of North Medical Family Practice. Enjoy features like free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • 9 minutes by car from Syracuse University and 6 minutes from Destiny USA
  • Free airport shuttle service
  • Dogs welcome for a fee
There's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. A roundtrip airport shuttle is free (available on request). A 24-hour fitness centre, a library, and barbecue grills are also featured at the business-friendly Candlewood Suites - Syracuse Airport by IHG. Free self parking is available.

Smoking is allowed in designated areas at this North Syracuse hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 4:00 AM to midnight at scheduled times and on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Library
  • Ski storage
  • TV in common areas

Family friendly

  • DVD player
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • In-room washing machine/dryer
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2004
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • DVD player

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave
  • Paper towels
  • Restaurant dining guides

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Candlewood Suites - Syracuse Airport by IHG offers transfers from the airport. Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Hotel Syracuse Airport
Candlewood Suites Syracuse Airport
Candlewood Syracuse Airport
Candlewood Suites Syracuse Airport Aparthotel
Candlewood Suites Syracuse

Reviews

Candlewood Suites - Syracuse Airport by IHG Reviews

6.2

6.4/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

5.8/10

Eco-friendliness
Rating 10 - Excellent. 264 out of 1000 reviews
Rating 8 - Good. 199 out of 1000 reviews
Rating 6 - Okay. 139 out of 1000 reviews
Rating 4 - Poor. 160 out of 1000 reviews
Rating 2 - Terrible. 238 out of 1000 reviews

Reviews

2/10 Terrible

Susan

Stayed 1 night in Aug 2025

4/10 Poor

Illona

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was easy and stuff was nice. But when we got to the room it smelled horrible, like a wet dog. Bed was clean but everything else felt and looked dirty
Stayed 1 night in Aug 2025

10/10 Excellent

Sadrud-din ameen, UNIVERSITY PARK

Stayed 2 nights in May 2025

6/10 Okay

Patrick

Stayed 1 night in Jul 2025

10/10 Excellent

Mark, Somerdale

Liked: Cleanliness, staff & service, property conditions & facilities
The refrigerator ice maker was working all night on its own and dumping ice all in the freezer.
Stayed 2 nights in Jul 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities
Nice , quite friendly staff .
Stayed 1 night in Aug 2025

10/10 Excellent

Joyce

Stayed 4 nights in Jul 2025

8/10 Good

John

Stayed 1 night in Aug 2025

8/10 Good

MICHAEL VINCENT, Groton

It was close to the airport.
Stayed 1 night in Jul 2025

4/10 Poor

Rosemary

Travelled with partner
Liked: Staff & service, property conditions & facilities
This hotel is really worn down. The room smelled musty, the walls were stained, it was hard to find a power outlet and the dishes in the kitchen were stained. I will never stay there again.
Stayed 1 night in Jul 2025

8/10 Good

Jodi

Stayed 1 night in Jul 2025

8/10 Good

Theresa

Liked: Cleanliness, amenities
Not much
Stayed 1 night in Jul 2025

8/10 Good

Dragon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Full fridge & fuzzy feet

It was a great location for a decent price. They were training a new employee at check-in and it all went smoothly! The room could have been a little cleaner - fuzz on the floor stuck to my feet. The suite was wonderfully equipped with a full fridge!
Stayed 1 night in Jul 2025

4/10 Poor

Jack

Disliked: Cleanliness
Stayed 1 night in Jul 2025

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Much improved!
Stayed 1 night in Jul 2025

2/10 Terrible

Jean

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Elizabeth

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The ac didn’t work properly. The room was dirty and outdated. There was a very bad smell in the room. I would never stay here again.
Stayed 1 night in Jul 2025

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice atmosphere clean and friendly staff
Stayed 1 night in Jul 2025

2/10 Terrible

Jean

Disliked: Room comfort

Awful hotel

The air conditioning did not work. The temperature in the room did not get below 85 degrees,
Stayed 1 night in Jul 2025

6/10 Okay

Waled, NEPEAN

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

6/10 Okay

Sean

Travelled with family
Liked: Staff & service
The staff was great. The room was dated, damp and dirty with questionable stains on the couch. The pull out mattress was almost non-existent.
Stayed 1 night in Jul 2025

10/10 Excellent

Mitchell, Colonial Heights

Liked: Amenities
Outstanding
Stayed 1 night in Jun 2025

6/10 Okay

Nathan

On my first stay on July 3rd, this place was a NIGHTMARE. Relative to that it was just fine on the 10th.
Stayed 1 night in Jul 2025

8/10 Good

michael

Liked: Staff & service, property conditions & facilities, room comfort
all was fine but the sofa was very dirty
Stayed 2 nights in Jul 2025

8/10 Good

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff was friendly and helpful, offering to drive us to a nearby restaurant to which we decided to walk. The bathroom in our room was in need of renovation but clean.
Stayed 1 night in Jul 2025