Holiday Inn Express Tacoma South Lakewood by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Tacoma South Lakewood by IHG

Restaurant
1 bedroom, desk, laptop workspace, blackout curtains
Exterior
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Housekeeping

Explore the area

Map
11751 Pacific Hwy SW, Lakewood, WA, 98499
  • Pacific Lutheran University
    ‪6 min drive‬
  • Joint Base Lewis-McChord
    ‪8 min drive‬
  • Tacoma Dome
    ‪10 min drive‬
  • Seattle, WA (SEA-Seattle - Tacoma Intl.)
    ‪39 min drive‬

Room options

Suite, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communication, Mobility, Roll-In Shwr)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Jetted Tub

9.6 out of 10
Exceptional
(9 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (1 King, Sofa Bed)

9.6 out of 10
Exceptional
(13 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(51 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom (2 Queen, Sofa Bed)

8.6 out of 10
Excellent
(8 reviews)
  • 32 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 2
  • 1 Single Bed

Similar properties

About this property

Holiday Inn Express Tacoma South Lakewood by IHG

Hotel in Lakewood with free breakfast and fitness centre
This smoke-free hotel features an indoor pool, a fitness centre and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, Access to hot tub and coffee/tea in a common area.
Holiday Inn Express Tacoma South Lakewood by IHG offers 121 air-conditioned accommodations with coffee/tea makers and a hairdryer. 42-inch LCD televisions come with premium cable channels. Fridges and microwaves are provided.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express Tacoma South Lakewood by IHG. During your stay, you'll be within walking distance of St. Clare Hospital. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free buffet breakfast offered
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a 24-hour business centre and 4 meeting rooms
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the clean guestrooms
  • 8 minutes by car from Joint Base Lewis-McChord and 11 minutes from Tacoma Dome
Holiday Inn Express Tacoma South Lakewood by IHG offers its guests an indoor pool, Access to hot tub, and a fitness centre. There's a snack bar/deli on site. Free breakfast is served. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 4 meeting rooms are available. Event space at this hotel measures 2088 square feet (194 square metres) and includes conference space. The business-friendly Holiday Inn Express Tacoma South Lakewood by IHG also features multilingual staff, coffee/tea in common area, and a fireplace in the lobby. Free self parking is available.

This Lakewood hotel is smoke free.

Guests are served a free buffet breakfast.

Languages

English, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 2,088 square feet of conference space
  • 24-hour business centre
  • 4 meeting rooms
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Tacoma Hotel Lakewood South
Holiday Inn Express Tacoma South Lakewood
Holiday Inn Express Tacoma South Lakewood Hotel
Inn Express Tacoma wood Hotel

Holiday Inn Express Tacoma South Lakewood by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 564 out of 1010 reviews
Rating 8 - Good. 263 out of 1010 reviews
Rating 6 - Okay. 83 out of 1010 reviews
Rating 4 - Poor. 46 out of 1010 reviews
Rating 2 - Terrible. 54 out of 1010 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Nice pool and sauna indoors clean comfortable place to stay
Stayed 1 night in Apr 2025

6/10 Okay

Heather

Stayed 2 nights in Apr 2025

8/10 Good

Erica

Stayed 5 nights in Apr 2025

10/10 Excellent

Jennifer Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and outgoing. The hotel was clean, well lit, and very welcoming. Will definately stay again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Brandon

Stayed 2 nights in Mar 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Lettie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Jaime

Stayed 1 night in Apr 2025

8/10 Good

Kevin, Pasco

Travelled with family
Liked: Cleanliness, staff & service, amenities
Decent Hotel. Fairly convenient location. Tacoma mall and lots of food options are just a few minutes away
Stayed 2 nights in Mar 2025

2/10 Terrible

Ashley

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon checking into my room I found that the jacuzzi tub I booked did not work. I only live 2 hours away and the entire reason I booked a hotel at all was to have a relaxing bubble bath after an extremely stressful day. I called the front desk and was told no one could come up to look at the room or troubleshoot the issue. I was told I could downgrade to another room or speak with a manager in the morning. I would not have booked a room at all without a jacuzzi suite so I said I would speak to the supervisor in the morning. I spent 30 minutes searching for a power box and trying to flip every switch in the place. Nothing turned on any of the lamps or the tub. I checked again this morning before leaving the room to ensure I wasn’t crazy. I came down to check out and spoke with the supervisory who was less than friendly when I brought up my concerns. She told me there was nothing she could do until a maintenance man went to confirm I wasn’t lying. I told her I was insulted and regardless, no one came to help troubleshoot and I was unable to do what I came to do. After 10 min the maintenance man returned and told her I was lying and just never turned on the light switch. My jaw was on the floor. I asked her if we could visit the room together and she told me no. She isn’t allowed to leave the front desk. Worst hotel experience I have ever had. Wish I could write more.
Stayed 1 night in Apr 2025

6/10 Okay

Maria Manuela

Stayed 1 night in Mar 2025

8/10 Good

damon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was friendly. rooms very big and clean.
Stayed 1 night in Mar 2025

6/10 Okay

Scott

Stayed 3 nights in Jan 2025

8/10 Good

Alicia

Stayed 2 nights in Mar 2025

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2025

4/10 Poor

Cynthia

Travelled with partner
Disliked: Staff & service
The room itself was fine. The problem was how difficult it was to get a hold of the front desk. I made a request to specifically put my ice packs in their freezer. When my husband picked it up from the staff, not only was it not frozen it was barely cold. We needed it to keep my breast milk cold for our drive home. It's disappointing that I couldn't even file a complaint as the front desk was gone for a long period of time. It's also frustrating how the staff did not abide to the request as now my breastmilk had to go waste as it's food for my baby.
Stayed 1 night in Mar 2025

4/10 Poor

David

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Didn’t get the room we reserved. Was told they were too full so instead of receiving another suite, we were placed in a standard room with none of the amenities we paid for. We were given the number to the general manager for help and of course it never connected with the manager.
Stayed 1 night in Mar 2025

10/10 Excellent

Chandra

Stayed 3 nights in Mar 2025

10/10 Excellent

Priver

Stayed 1 night in Mar 2025

8/10 Good

Minda

Stayed 1 night in Mar 2025

2/10 Terrible

Inna

Disliked: Staff & service
Stayed 1 night in Mar 2025

2/10 Terrible

Paul, Shelton

Disliked: Staff & service, amenities, property conditions & facilities
Nice at the front desk good personality. Got to my room and all I smelled was cigarettes from the last guest. In 408, moved me to room 309 once off the Elevator the overwhelming smell of cigarette smoke. Well never go back as I’m a none smoker. When I woke the morning to leave they had sprayed the hotel hallway to cover the smell of the cigarette smell.
Stayed 1 night in Mar 2025

6/10 Okay

Brittany

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
it was a nice experience for my family but the pool room had a strange odor and the hot tub was not working
Stayed 1 night in Feb 2025

8/10 Good

jaden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Minus the 100 dollar fee i wasnt made aware of, the stay was pretty nice.
Stayed 2 nights in Mar 2025

4/10 Poor

Misty

Upon arrival we had noticed there was hair in the bathtub, & later that evening after we had gotten back from having dinner there was a guy that wouldn’t stop knocking on our door, shirt off, clearly intoxicated, requesting to look in our room for something he had left behind. After the third time at 10pm at night we had contacted the front desk, was put on hold for over 5 mins, so I had just decided to go to the front desk. They offered to only contact security, not a change of room or anything.
Stayed 2 nights in Mar 2025