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We booked two rooms. Staff not very friendly or welcoming at check in. We had some minor issues with one room. The automatic toilet was too sensitive — it opened and closed on its own and flushed itself anytime there was motion nearby. Emergency light was too bright. AC unit unresponsive. Our other room was much better and was more comfortable. Location is great — right across the street from subway line — though you can hear trains passing by.
It was a nice choice for people who prefer a quiet area near Taipei, with MRT easy access to the City center. However, the reception staff was different, one of the ladies had no idea about answering the eco question. Made me feel uneasy about the service of the hotel. Over 3 days, then they will change the bed sheet. Short of housekeeping staff? That middle-aged woman's response was out of the blue, and confusing. Don't they need to change the mug used before? OMG, just replace the new one then. Wash for me? Ridiculous! Beyond that was a OK stay. Wish their staff have better training! :(
Preferres stay, and prefect, nothing wrong whatsoever, staff was great, room was great, service was great!! A lot of space for 3 international travelers, with two suitcases each!!!
Room design was modern, bright and super clean. Location is convenient to everywhere and a huge metro park right next to the hotel is the bonus. Did not use the public amenity nor the small kitchen in my room; therefore, could not give any feedback. Overall, our experience were all positive.
The stay was very satisfactory. The room was clean and well-maintained. The staff were pleasant and helpful. Our stay included breakfast, which was simple (a burger, tea, and jelly) but delicious.
Verified traveller
Stayed 2 nights in Jul 2024
8/10 Good
Ronald
Business traveller
21 Jul 2024
Liked: Cleanliness, staff & service
Staff was friendly and helpful. The Metro is conveniently located just across the road. the breakfast is not prepared on-site; it is purchased from a restaurant and provided in a brown bag, which includes a sandwich and a milk tea with no options to choose from. The room was quiet and spacious, but the A/C was inadequate. Despite it being a hot day in July, the room temperature remained around 28°C all night and never cooled down to 25°C. Additionally, the constant light in the room may be bothersome for those sensitive to light. The toilet light stays on and shines through the glass wall into the bedroom, and the blinds and drapes do not fully block out the light. I wish I had brought an eye mask.
Ronald
Stayed 1 night in Jul 2024
6/10 Okay
Ronald
Business traveller
21 Jul 2024
Liked: Cleanliness, staff & service
Staff was friendly and helpful. The Metro is conveniently located just across the road. the breakfast is not prepared on-site; it is purchased from a restaurant and provided in a brown bag, which includes a sandwich and a milk tea with no options to choose from. The room was quiet and spacious, but the A/C was inadequate. Despite it being a hot day in July, the room temperature remained around 28°C all night and never cooled down to 25°C. Additionally, the constant light in the room may be bothersome for those sensitive to light. The toilet light stays on and shines through the glass wall into the bedroom, and the blinds and drapes do not fully block out the light. I wish I had brought an eye mask.
Very good location near 2 subway lines. Easy to go to Taipei Railway Station and Taoyuan Airport. Room size is big enough for opening 2 28” suitcases. Very big bed. Price is reasonable compared with the hotels in Taipei.
Zhi
Stayed 5 nights in Apr 2024
8/10 Good
Huaisha, Welland
Travelled with family
2 Mar 2024
Good location. Self check in and out is very convenient.