Hotel Nikko Guam

4.0 star property

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Photo gallery for Hotel Nikko Guam

3 outdoor pools, pool umbrellas, pool loungers
In-room safe, desk, free WiFi, bed sheets
Exterior
2 bars/lounges, poolside bar, beach bar
Balcony

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
245 Gun Beach Road, Tumon, Tamuning, NRV, 96931
  • Place, Gun Beach
    ‪2 min walk‬
  • Place, Mandara Spa at Hotel Nikko Guam
    ‪3 min walk‬
  • Place, T Galleria by DFS
    ‪13 min walk‬
  • Airport, Guam (GUM-A.B. Won Pat Intl.)
    ‪6 min drive‬

Room options

Ocean Front Twin Room

8.0 out of 10
Very good
(45 reviews)
  • Ocean view
  • 48 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds

Ocean Front Triple Room

7.6 out of 10
Good
(19 reviews)
  • Ocean view
  • 48 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Large Single Beds

Ocean Front - Upper Floor Guaranteed

8.4 out of 10
Very good
(23 reviews)
  • Ocean view
  • 48 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds OR 1 King Bed

Ocean Front Premier with Lounge access (Breakfast at Restaurant, includes child)

9.0 out of 10
Wonderful
(11 reviews)
  • Ocean view
  • 48 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds OR 1 King Bed

Ocean Front Suite with Lounge access (Breakfast at Restaurant, includes child)

  • Ocean view
  • 100 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds OR 1 King Bed

Ocean Front Premier Suite with Lounge access (Breakfast at Restaurant, includes child)

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 110 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds OR 1 King Bed

NYE Nikko Fireworks Guaranteed View (Ocean Front Upper Floor Guaranteed)

  • Ocean view
  • 48 sq m
  • Sleeps 5
  • 2 Large Single Beds OR 1 King Bed

NYE Nikko Fireworks Guaranteed View (Ocean Front Premier with Lounge Access Breakfast at Restaurant)

  • Ocean view
  • 48 sq m
  • Sleeps 5
  • 2 Large Single Beds OR 1 King Bed

NYE Nikko Fireworks Guaranteed View (Ocean Front Twin Room)

  • Ocean view
  • 48 sq m
  • Sleeps 5
  • 2 Large Single Beds

Ocean Front Premier with Lounge access (Breakfast at Lounge, includes child)

8.0 out of 10
Very good
(5 reviews)
  • Ocean view
  • 48 sq m
  • Sleeps 5
  • 2 Large Single Beds OR 1 King Bed

Ocean Front - Upper Floor Guaranteed

  • Ocean view
  • 48 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds OR 1 King Bed

NYE Nikko Fireworks Guaranteed View (Ocean Front Premier Lounge Access Breakfast at Premier Lounge)

  • Ocean view
  • 48 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds OR 1 King Bed

GOGO! GUAM X Japanese Only USD $60 coupon - Ocean Front Twin Room

  • Ocean view
  • 48 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds

GOGO! GUAM X Japanese Only USD $60 coupon - Ocean Front Deluxe Room

  • Ocean view
  • 48 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds OR 1 King Bed

GOGO! GUAM X Japanese Only USD $60 coupon - Ocean Front Premier

  • Ocean view
  • 48 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds OR 1 King Bed

Similar properties

About this property

Hotel Nikko Guam

Catch some rays at the beach or spend the day relaxing at Hotel Nikko Guam's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants. Change of towels is available on request
Hotel Nikko Guam offers 470 accommodations with a safe and complimentary slippers. Rooms open to balconies. Televisions come with cable channels. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

This Tamuning hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Ayualam. Services include deep-tissue massages, hot stone massages, facials and detox wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a hot tub.

The spa is open daily. Guests under 15 years old are not allowed in the spa.

Our customers tell us that they enjoy the helpful staff at Hotel Nikko Guam. During your stay, you're just a quick walk from Beng Teng Spa - Guam. Enjoy features like free WiFi in public areas and free self-parking, plus 3 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine at Magellan, one of the property's 3 restaurants and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Splash around at the waterslide or swim in the 3 outdoor pools
  • Treat yourself to deep-tissue massages, facials or aromatherapy at Spa Ayualam
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, volleyball and a playground
  • Guests speak favourably about the helpful staff and the beach
  • 13 minutes by foot from T Galleria by DFS and a 4-minute drive from Micronesia Mall
  • Airport pick-up shuttle service available for a fee
Lie back and work on your tan with relaxing beach amenities, such as complimentary cabanas and umbrellas. At Hotel Nikko Guam, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi. This beach hotel also offers a children's pool, a fitness centre and a garden. Free self parking is available.

This 4-star Tamuning hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7 AM to 10 AM.
Magellan – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Benkay – This restaurant specialises in Japanese cuisine and serves breakfast, lunch and dinner.
Toh-Lee – This restaurant specialises in Chinese cuisine and serves lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle (surcharge)
  • Free covered self parking on site
  • Covered valet parking on site (USD 6 per day; includes in/out privileges)
  • Limited on-site self and valet parking

Food and drink

  • Daily full breakfast available 7 AM to 10 AM for a fee: USD 38.50 for adults and USD 30 for children
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Benkay
  • Magellan
  • Toh-Lee

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Children's pool
  • Full-service spa
  • Gym
  • Playground
  • Snorkelling
  • Water sports equipment
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Beach toys
  • Children's pool
  • Children's toys
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Pool toys
  • Stroller
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 16 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 4 April 2026 to 21 April 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool

Alternative facilities will be available off-site during the renovation.

During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 88.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 38.50 for adults and from USD 30 for children
  • Airport shuttle fee: USD 60 per vehicle (maximum occupancy 3)
  • Valet parking fee: USD 6 per day (in/out privileges)
  • Rollaway bed fee: USD 88.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Nikko Guam offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Children under 12 booked in breakfast included rate plans do not receive a breakfast voucher if sharing existing bedding.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Guam Hotel Nikko
Hotel Nikko Guam
Nikko Guam
Hotel Nikko Guam Tamuning
Nikko Guam Tamuning
Hotel Nikko Guam Hotel
Hotel Nikko Guam Tamuning
Hotel Nikko Guam Hotel Tamuning

Hotel Nikko Guam Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 492 out of 1090 reviews
Rating 8 - Good. 331 out of 1090 reviews
Rating 6 - Okay. 162 out of 1090 reviews
Rating 4 - Poor. 63 out of 1090 reviews
Rating 2 - Terrible. 42 out of 1090 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Bruce Ross

Stayed 6 nights in Nov 2025

10/10 Excellent

Azariah

Stayed 1 night in Dec 2025

10/10 Excellent

Tam

Stayed 2 nights in Dec 2025

6/10 Okay

Enrique Lazaro

Travelled with family
To get a fried egg the line was too long, the coffee was not fresh. Did not appreciate sitting around over an hour at 5am waiting to check in at the agreed rate. Did not appreciate the front desk unnerving me about checking out after we had an earlier email confirming a late check out. The elevator was dirty. pool water was mirky, deck chairs are too low for older people to sit and get up.
Stayed 3 nights in Nov 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2025

10/10 Excellent

Bobbie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The service was great during our stay. We enjoyed the pool very much since there was a separate pool that was just for children! The food was great in the 2 restaurants we ate at. All of them do close at 2 and reopen at 6.
Stayed 1 night in Nov 2025

4/10 Poor

Gary

Disliked: Amenities, property conditions & facilities
No receipt?! Carpet dirty and nowhere to eat on Monday except coffee bar
Stayed 2 nights in Nov 2025

10/10 Excellent

Melanie

Stayed 1 night in Nov 2025

8/10 Good

Salolynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was good, we were in the tower facing 2 lovers point. We previously stayed in the tower facing Tumon beach, and I prefer that side better. We got a great black Friday deal which explains the room, but otherwise everything else was good.
Stayed 2 nights in Nov 2025

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place, amazing onset very attentive stuff! Definitely coming back here!
Stayed 4 nights in Nov 2025

10/10 Excellent

Kasio

Stayed 8 nights in Nov 2025

10/10 Excellent

Benjamin

Stayed 2 nights in Oct 2025

10/10 Excellent

Gage

Stayed 2 nights in Nov 2025

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The view!
Stayed 1 night in Nov 2025

10/10 Excellent

Xavier

Stayed 1 night in Nov 2025

10/10 Excellent

Gaetano

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice and liked the beach area
Stayed 1 night in Nov 2025

6/10 Okay

Elizabeth ANN

Liked: Staff & service
Disliked: Property conditions & facilities
The Inhospitable Water Policy: While I appreciate the eco-friendly focus, the execution was poor. For a $200+ nightly rate, having to walk two floors down (14th to 12th) simply for drinking water—especially after a late evening check-in, and finding the room's carafes empty—felt acutely inhospitable. This inconvenience was compounded by the absence of refill stations in main public areas like the lobby or pool. Absurd Gym Hours and Discrepancy: The 8:00 AM gym opening time is unacceptable for a resort catering to travelers. Attempting an early workout resulted in a confusing runaround between our hotel and the neighboring property, wasting valuable time and only granting 15 minutes of exercise. Worse, the contradictory information was highlighted when another guest reported using their room key successfully before 8:00 AM, underscoring a frustrating lack of consistency. The rooms are visibly worn, featuring an old, stained luggage stand, and dated bathroom tiling. The breakfast buffet frequently began to deplete its core items (like rolls and bread) by 9:30am, even though the stated end time was 10:00am, suggesting the closing time should be adjusted. The high price point ($200+/night) feels unjustified, and Hotel Nikko Guam is definitively not a 4-star experience. The defining conclusion of this stay is that the hotel urgently needs to align its operational standards with its pricing. I regret not checking other traveler reviews.
Stayed 3 nights in Nov 2025

10/10 Excellent

Anna

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Friendly stuff, great amenities, awesome view
Stayed 8 nights in Oct 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Management and buffet quality and location are the best of all my world travels-best snorkeling and breakfast buffet has high quality fish and pork and Japanese food and omelette ‘s
Stayed 1 night in Nov 2025

10/10 Excellent

Carl

Stayed 7 nights in Oct 2025

10/10 Excellent

Anita

Stayed 1 night in Oct 2025

8/10 Good

Ryuto

Liked: Cleanliness, staff & service, property conditions & facilities
Decent room for price, it seems renovated recently.
Stayed 1 night in Oct 2025

2/10 Terrible

Jongwook

Disliked: Cleanliness, staff & service

Helpful Staff—Lost Item Not Found

I accidentally left a BOSS polo shirt after a two‑night stay and contacted the hotel right away. The staff were kind and responsive, but it was never found. I can’t say what happened, but wanted to flag this for fellow travelers—especially those flying to the island and unlikely to return soon: double‑check your room before checkout, as recovering lost items may be difficult.
Stayed 2 nights in Oct 2025

6/10 Okay

Leinani, hagatna

Stayed 1 night in Oct 2025

10/10 Excellent

Timothy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025