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Hortensias Hotel and Suites

2.0 star property

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Photo gallery for Hortensias Hotel and Suites

A compact kitchen with a refrigerator, stove, and sink, two wooden stools, and a potted plant.
A hotel room with a bed, a ceiling fan, an air conditioning unit, a small bedside table with a plant, and a wardrobe.
Premium bedding, individually decorated, individually furnished
Smart TV
Basic Double Room | Living area | Smart TV

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Kitchen

Explore the area

View in a map
Cam. del Tubo Tapachula, 9622225999, Tapachula, CHIS, 30797
  • Place, Plaza Paseo Las Hortensias
    ‪5 min walk‬
  • Place, Plaza Galerias
    ‪6 min walk‬
  • Place, Izapa Ruins
    ‪3 min drive‬
  • Airport, Tapachula, Chiapas (TAP-Tapachula Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 1 Bedroom

Standard Room, 1 Bedroom | Premium bedding, individually decorated, individually furnished

Standard Room, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Comfort Double Room, 2 Bedrooms

A neatly made bed with white bedding and pillows, a grey headboard, and a small wooden nightstand with a power outlet.

Comfort Double Room, 2 Bedrooms

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Basic Room, 2 Bedrooms, Courtyard View

A hotel room with a bed, a ceiling fan, an air conditioning unit, a small bedside table with a plant, and a wardrobe.

Basic Room, 2 Bedrooms, Courtyard View

  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed, 1 King Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room, 2 Bedrooms

A compact kitchen with a refrigerator, stove, and sink, two wooden stools, and a potted plant.

Family Room, 2 Bedrooms

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Hortensias Hotel and Suites

Along with self parking, this hotel has a 24-hour front desk and free Wi-Fi in public areas.
Hortensias Hotel and Suites offers 14 air-conditioned accommodations, with free toiletries. This individually decorated and furnished accommodation has separate sitting areas. Beds feature premium bedding. Kitchens offer fridges, stovetops, microwaves and separate dining areas. Bathrooms include a shower.

This Tapachula hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Smart televisions are featured in guestrooms. Housekeeping is provided on a daily basis.

During your stay at Hortensias Hotel and Suites, you're just a quick walk from Plaza Paseo Las Hortensias. Free WiFi in public areas and self-parking (surcharge) are available.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Self-parking available for a fee
  • Within a 15-minute walk of Plaza Paseo Las Hortensias and Plaza Galerias
Public spaces have free WiFi. Parking is available for a fee.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MXN 50 per day)
  • Limited on-site self parking

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Separate in-room dining area

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV

Food and drink

  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Separate sitting area

Policies

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 150.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: MXN 50 per day
  • Rollaway bed fee: MXN 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hortensias Hotel Suites
Hortensias Suites Tapachula
Hortensias Hotel and Suites Hotel
Hortensias Hotel and Suites Tapachula
Hortensias Hotel and Suites Hotel Tapachula

Hortensias Hotel and Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 43 out of 62 reviews
Rating 8 - Good. 12 out of 62 reviews
Rating 6 - Okay. 4 out of 62 reviews
Rating 4 - Poor. 0 out of 62 reviews
Rating 2 - Terrible. 3 out of 62 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ron

Liked: Staff & service, property conditions & facilities, room comfort

Great place to stay.

Nice suite with lots of options at a fair price. I was even allowed to plug in my 110v portable car charger! We slept very well.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hoyel
Stayed 5 nights in Jan 2025
Verified

10/10 Excellent

DanielE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Anushka

Liked: Cleanliness, staff & service, property conditions & facilities
I had no complaints at my stay at this property air conditioning worked properly and the area was clean
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Lazaro

Liked: Cleanliness, staff & service, amenities
Good
Stayed 6 nights in Feb 2026
Verified

6/10 Okay

Carlos

The hotel was clean, near to facilities , just not what I expected!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

CARLOS LEONARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 2 nights in Dec 2024
Verified

6/10 Okay

Melissa

Liked: Cleanliness
Disliked: Amenities
It was OK. It was really noisy, but it served its purpose.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were sweet and understanding. Took their time to find a solution to payment options and very respectful of my family needs. It was a wonderful stay and it was a spacious room. Thank you for everything.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Oscar

Liked: Cleanliness, property conditions & facilities, room comfort
Very helpful
Stayed 1 night in Aug 2025
Verified

8/10 Good

yonathan

M
Stayed 8 nights in Dec 2024
Verified

10/10 Excellent

Saptarshi

Liked: Cleanliness, staff & service, property conditions & facilities
Very amicable stuff . Good behavior . Clean . Helpful . I loved it . 24 hour security . No hidden fees .
Stayed 6 nights in Jan 2025
Verified

8/10 Good

FERNANDO ESPINOSA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities
Muy lindo
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities
Personal muy amable, la habitacion con cocineta y refrigerador , las camas muy comodas
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Jesus Antonio

Liked: Cleanliness, staff & service, amenities
Una estancia muy cómoda y personas muy amables y atentas
Stayed 1 night in Nov 2025
Verified

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
La recepcionista es muy amable. Las instalaciones cómodas, cumplen.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Eduardo Luis

Liked: Cleanliness, amenities, property conditions & facilities
Excelente servicio
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Arlett Loreta

Liked: Cleanliness, amenities
Excellent e el lugar y buen trato si vas de visita como yo con tu familia te lo recomiendo
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Yudelkis

Liked: Amenities, property conditions & facilities
Muy buena para el precio
Stayed 3 nights in Oct 2025
Verified

8/10 Good

José

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Si
Stayed 3 nights in Oct 2025
Verified

8/10 Good

FERNANDO ESPINOSA

Disliked: Cleanliness
Que pongan sartenes
Stayed 2 nights in Sep 2025
Verified

2/10 Terrible

Marcela

Disliked: Amenities
Lastimosamente no me dieron la habitación que pedí, me cambiaron de jotel, hotel pequeño, sin mucho espacios no fue lo que lo pedí y por lo que pagué.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experiencia grata, el personal muy amable.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Brian

Está bien
Stayed 2 nights in May 2025