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Hotel & Suites Mo Sak

3.5 star property

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Basic Room | Egyptian cotton sheets, premium bedding, down duvets, in-room safe
Meeting facility
Interior
Exterior
Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
4 Avenida Nte. #97 between 13 & 15 West, Colonia Centro, Tapachula, CHIS, 30700
  • Place, Miguel Hidalgo Central Park
    ‪7 min walk‬
  • Place, Archaeological Museum of Soconusco
    ‪8 min walk‬
  • Place, Bicentennial Park
    ‪15 min walk‬
  • Airport, Tapachula, Chiapas (TAP-Tapachula Intl.)
    ‪40 min drive‬

Room options

View all photos for Basic Room

Basic Room | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Basic Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 Bedroom

Executive Room, 1 Bedroom | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Executive Room, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 5 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Elite Suite, 1 Bedroom

Bathroom sink

Elite Suite, 1 Bedroom

  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Comfort Double Room, 1 Bedroom

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Comfort Double Room, 1 Bedroom

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Hotel & Suites Mo Sak

This hotel features a restaurant, a conference centre and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area and a fridge in a common area are on-site.
Hotel & Suites Mo Sak offers 21 air-conditioned accommodations with a safe and free toiletries. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets, down duvets and premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Hotel & Suites Mo Sak, you're just a quick walk from Miguel Hidalgo Central Park. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Enjoy Mexican cuisine while dining at MO SAK
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Within a 10-minute walk of Miguel Hidalgo Central Park and Archaeological Museum of Soconusco
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe. WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Hotel & Suites Mo Sak also features tour/ticket assistance, a garden, and coffee/tea in common area. Self parking is free.
For a fee, guests can enjoy a cooked-to-order breakfast daily from 9 AM to 1:00 PM.
MO SAK – This restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 9 AM to 1:00 PM for a fee: MXN 80 to 190 per person
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • MO SAK

Things to do

  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • In a regional park

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 2 floors
  • Beaux Arts architecture
  • Built in 2010

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1 PM; check-in end time: 4:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 200

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel & Suites Mo Sak

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Airport shuttle transfer per adult: MXN 230 (one-way)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 80 to 190 per person
  • Airport shuttle fee: MXN 280 per vehicle
  • Late check-out fee: MXN 200 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Hotel & Suites Mo Sak offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served at Hotel & Suites Mo Sak.

Property is also known as

Hotel Mo Sak Tapachula
Hotel Mo Sak
Mo Sak Tapachula
Mo Sak
Hotel & Suites Mo Sak Hotel
Hotel & Suites Mo Sak Tapachula
Hotel & Suites Mo Sak Hotel Tapachula

Hotel & Suites Mo Sak Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 29 out of 60 reviews
Rating 8 - Good. 22 out of 60 reviews
Rating 6 - Okay. 3 out of 60 reviews
Rating 4 - Poor. 2 out of 60 reviews
Rating 2 - Terrible. 4 out of 60 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable, great staff , coffe shop and pastries, best in town
Stayed 2 nights in Mar 2022
Verified

2/10 Terrible

EUKARIS

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

NO RESERVEN EN ESTE HOTEL NUNCA

Fatal, íbamos a comprar una noche más y nos sacaron de hotel como a unos perros porque aún cuando ya se le había informado al supuesto gerente que nos quedaríamos una noche más y él aún así colocó las habitaciones como disponibles y no nos informaron nada yo baje a las 9am para tratar de que me ayudaran con el pago porque la tarjeta no se aparecía la compra y fue hay cuando me indicaron que no podíamos continuar en el hotel. El chico de la limpieza súmante amable pero la atención al cliente un ASCOOOOO…
Stayed 2 nights in Dec 2021
Verified

2/10 Terrible

Edgar

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is ok, expedia sucks. I submi th s complaint because my serervation was for 12/ 13/ 2021, not the 8. But expedia never got back to me.
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Lise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Du bon service
Stayed 5 nights in Nov 2021
Verified

10/10 Excellent

Mauro César

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel barato y cómodo, excelentr atención.
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

víctor manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel, vale la pena considerarlo.

Fue una excelente reservación. El hotel cumple en forma absoluta con todos los aspectos referentes a comodidades y servicio. El personal administrativo y de servicios son EXCELENTES...., en atención, amabilidades y prestancia para resolver mis necesidades o requerimientos. Una instalación con CERO ruidos.
Stayed 3 nights in Dec 2019
Verified

10/10 Excellent

Franz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Xxx

Muy bien
Stayed 1 night in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
La ubicación es excelente, muy amables, todo bien en la estadia
Stayed 2 nights in Apr 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel and rooms are updated and in great condition. Staff helpful and friendly. Convenient location near restaurants and all services.
Stayed 2 nights in Feb 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place. very good service and cleaning.......
Stayed 3 nights in Jan 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.uy buen hotel y atención . personal muy capacitado y atento. servicio y atención .
Stayed 1 night in Dec 2018
Verified

8/10 Good

DDA

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff. Clean rooms. Fairly quiet. WiFi worked as it should. Very close to an Oxxo store. An unexpected surprise.
Stayed 3 nights in Oct 2018
Verified

10/10 Excellent

Jessy

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bonito limpio muy agradable personal ... Bonito lugar cómodo...
Stayed 4 nights in Sep 2018
Verified

8/10 Good

CARLOS

Liked: Cleanliness, staff & service, room comfort

HOTEL APACIBLE Y SEGURO

ES UN HOTEL CON EXCELENTE ATENCIÓN, LIMPIO, BUENAS CAMAS, RELATIVAMENTE REMODELADO, SU UBICACIÓN ES UN POCO INCOMODA CUANDO HAY QUE IR A LA PLAYA O SALIR DE LA CIUDAD HACIA ESA DIRECCIÓN, CONFLICTIVO EL TRANSITO EN EL CENTRO DE LA CIUDAD Y QUE HAY QUE ATRAVESAR.
Stayed 2 nights in Aug 2018
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena experiencia

La habitacion muy comoda, los servicios tambien, el baño muy bien, el personal muy amable
Stayed 1 night in Jun 2018
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

The hotel was very clean and very comfortable. The staff did not speak English but we're incredibly helpful and friendly! I would stay here again anytime!
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Bonito, instalaciones buenas. las camas algo duras, en lo demas todo esta bien.
Stayed 2 nights in Mar 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good Hotel.....................................................
Stayed 1 night in Mar 2018
Verified

2/10 Terrible

Dee

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The prior reviews were misleading

We stayed in this hotel for one night, as we traveled a day earlier than expected and our preferred hotel was not available. It was a very modest hotel with uncomfortable beds and pillows; only one sheet (very deteriorated and old) as cover, not a comforter or bed spread. It would had been ok, until the morning after we stayed there I read a review from a person who traveled a week earlier and said they found LICE in the beds and that the workers indicated that they do not wash the bed sheets to save water. I personally didn’t find anything on the bed but just the thought of it makes me queasy.
Stayed 1 night in Mar 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen hotel, para llegar en plan de trabajo, en general el personal de recepción es muy amable !
Stayed 1 night in Mar 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Como siempre, es agradable la estancia en este lugar, todo excelente.
Stayed 1 night in Feb 2018
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

HOTEL AGRADABLE, EXCELENTE PARA HOSPEDAJE

Personal Agradable, Está SERCA del centro: bancos, restaurante etc.
Stayed 1 night in Jan 2018
Verified

8/10 Good

HECTOR

Liked: Staff & service, property conditions & facilities

Ubicáción excelente

Muy bien, la ubicación del hotel excelente.
Stayed 2 nights in Dec 2017
Verified

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities

Hotel did not live up to website

We chose the hotel because of the 24 hour desk and the restaurant. We assumed there would be a staff member who spoke English. We did not find a restaurant - we were led around the back street to have breakfast at a tiny cafe. There was no grocery & convenience store or coffee shop - there was access to black drip coffee but no milk to have in it, or anything else. There were a couple of packets of noodles on a shelf - was that the convenience store? One staff member knew a couple of words of English but no-one else.There was no airport shuttle - we were told to get a taxi. Ordering a taxi to get back to the airport by 4.00AM was difficult and we had to ask an interpreter from another activity to help us to make sure that it arrived. There was one pamphlet re local sightseeing but this was only in Spanish. The hotel definitely does not cater for English-speaking visitors - but the staff were very friendly. The photo on the website was not taken from the street entrance - it looks very different
Stayed 4 nights in Nov 2017
Verified

10/10 Excellent

jolly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

タパチュラで快適に過ごしたいならここ!

第一に親切な従業員。市外への移動方法を丁寧に教えてくれて、とても助かりました。そして新しくて快適な客室。熱いシャワーは日本人には最高に嬉しい! このホテルのお陰で、体のコンディションを整える事が出来ました。
Stayed 2 nights in Nov 2017