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Best Western Valley Hotel

3.0 star property

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Photo gallery for Best Western Valley Hotel

Stroll through the beautifully maintained garden, lined with flowering plants and shrubs, and paved pathway.
Banquet hall with classic design, round tables, white tablecloths, and gold-adorned chairs, set amidst elegant floral arrangements and soft green walls.
Enjoy dining al fresco in our serene outdoor setting, surrounded by lush greenery, with a waiter available to serve you.
Stroll down the picturesque aisle to a serene gazebo surrounded by lush greenery.
Relax in a spacious room with a large bed, a grey upholstered bench, and a staircase leading to an upper level.

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk

Explore the area

Map
Buildwas Road, Ironbridge, Telford, England, TF8 7DW
  • Ironbridge Gorge
    ‪1 min walk‬
  • Iron Bridge
    ‪11 min walk‬
  • Ironbridge Museum
    ‪15 min walk‬

Room options

View all photos for Executive Room, 1 Queen Bed, Non Smoking (with Sofabed)

Executive Room, 1 Queen Bed, Non Smoking (with Sofabed) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed, Non Smoking (with Sofabed)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Room, 1 Single Bed, Non Smoking

Comfort Room, 1 Single Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Comfort Room, 1 Single Bed, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Room, 1 Double Bed, Non Smoking

Comfort Room, 1 Double Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Comfort Room, 1 Double Bed, Non Smoking

8.4 out of 10
Very good
(18 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive Room, 1 Double Bed, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 2 Single Beds, Non Smoking

Executive Room, 2 Single Beds, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive Room, 2 Single Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Room, 2 Single Beds, Non Smoking

Comfort Room, 2 Single Beds, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Comfort Room, 2 Single Beds, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 2 Single Beds

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About this property

Best Western Valley Hotel

Riverwalk hotel with 24-hour front desk and restaurant
This smoke-free hotel features a restaurant, a bar/lounge and a business centre. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, laundry facilities and a 24-hour front desk.
Best Western Valley Hotel offers 44 accommodations with a safe and complimentary bottles of water. 26-inch LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Telford hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Our customers tell us that they can't get enough of the helpful staff at Best Western Valley Hotel. During your stay, you're just a quick walk from Ironbridge Gorge. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free Wi-Fi (speed: 50+ Mbps) and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Guests speak favourably about the overall condition of the property and the area's walkability
  • Steps from Ironbridge Gorge and 5 minutes on foot from Museum of the Gorge
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 1345 square feet (125 square metres) and includes conference space. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Best Western Valley Hotel. Self parking is free.

This 3-star Telford hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 9:30 AM.
Best Western Valley Hotel has a restaurant on site.
Room service is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: GBP 15.50 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,345 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 26-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15.50 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Best Western Valley Hotel Telford
Best Western Valley Hotel
Best Western Valley Telford
Best Western Valley
Best Valley Hotel Telford
Best Western Valley Hotel Hotel
Best Western Valley Hotel Telford
Best Western Valley Hotel Hotel Telford

Best Western Valley Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 184 out of 378 reviews
Rating 8 - Good. 130 out of 378 reviews
Rating 6 - Okay. 48 out of 378 reviews
Rating 4 - Poor. 10 out of 378 reviews
Rating 2 - Terrible. 6 out of 378 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Clive

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Overall service was excellent. Attended for a wedding which went very well. Very impressed at the friendliness of all the staff. Food was of high standard. Excellent stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Shane

Stayed 1 night in Mar 2025

6/10 Okay

Ian, Calne

Business traveller
Liked: Cleanliness, staff & service
An old-style hotel but conveniently located with good parking.
Stayed 2 nights in Jan 2025

10/10 Excellent

Carol

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Lovely hotel, right on the river. Great breakfast and staff are very friendly and helpful.
Stayed 1 night in Mar 2025

10/10 Excellent

AMANDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient place for me to stay when visiting relative. Always friendly staff and very helpful. Food good too.
Stayed 2 nights in Feb 2025

8/10 Good

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best western have always been of a good standard
Stayed 2 nights in Jan 2025

8/10 Good

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All benefits of convenience were there. I have stayed at the Valley Hotel before, and it has clearly maintained its quality. One minor issue though, in cold and wet weather, the sloping car park needed care to negotiate, as ice was a hazard. However, I am not aware of any accidents or falls.
Stayed 2 nights in Jan 2025

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location

Business Trip. Fit for purpose
Stayed 2 nights in Jan 2025

6/10 Okay

Richard

Stayed 1 night in Sep 2024

8/10 Good

Shawn

Stayed 2 nights in Jan 2025

8/10 Good

jordan

Stayed 1 night in Oct 2024

6/10 Okay

Claire

Travelled with partner
Disliked: Property conditions & facilities
Upon arrival there was no receptionist to greet us and another guest went to retrieve someone from the staff party who wasn’t officially working. We therefore weren’t given our vouchers and a full check in. The hotel was clean enough but freezing, Ourselves and other guests were very cold. We were told it was due to the hotel being closed over Christmas and it needed to warm up. Whilst I understand that, maybe the building should be preheated for the comfort of its guests and staff. It made for freezing showers, cold rooms and cold dining. The breakfast was very nice and quick service. There is no extraction in the bathroom leaving puddles of condensation. Beautiful area and walks around with an antique fair and museum nearby which was an enjoyable couple of hours and free entry.
Stayed 2 nights in Jan 2025

8/10 Good

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Morna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Great stay. Lovely spacious room. Nice big bath. Quiet but many stairs to climb! Fantastic food. Really delicious. Very friendly staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Stayed 1 night in Nov 2024

8/10 Good

Stephen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location lovely area and nice cosy room, nice bar area and pleasant staff.
Stayed 1 night in Sep 2024

8/10 Good

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Shea

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Lovely area and staff were great but the building and rooms are very dated and need a lot doing to them, as it’s not worth the high price.
Stayed 1 night in Nov 2024

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

an enjoyable stay

the staff were all very good and helpful.The room was good with a comfortable bed.The bathroom was a little on the small size
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great place tosray
Stayed 1 night in Nov 2024

6/10 Okay

Michael

Business traveller
Liked: Cleanliness, staff & service
Restaurant and bar were great, staff excellent, room was dated and could do with a refresh
Stayed 2 nights in Nov 2024