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The Telford Hotel, Spa & Golf Resort

4.0 star property

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Photo gallery for The Telford Hotel, Spa & Golf Resort

Front of property
Banquet hall
Classic Twin Room | 1 bedroom, premium bedding, in-room safe, desk
Indoor pool, pool loungers
Terrace/patio

Popular amenities

  • Air conditioning

Explore the area

Map
Great Hay Drive, Sutton Heights, Telford, England, TF7 4DT
  • Blists Hill
    ‪9 min walk‬
  • Iron Bridge
    ‪6 min drive‬
  • Telford Shopping Centre
    ‪8 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room | 1 bedroom, premium bedding, in-room safe, desk

Classic Double Room

9.0 out of 10
Wonderful
(15 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Double Room

8.8 out of 10
Excellent
(13 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room | 1 bedroom, premium bedding, in-room safe, desk

Classic Twin Room

9.2 out of 10
Wonderful
(9 reviews)
  • 23 sq m
  • Sleeps 3
  • 2 Single Beds

Similar properties

In-room safe, desk, laptop workspace, iron/ironing board

Mercure Telford Centre Hotel

  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
4.0 out of 5, Very good, (603)
The price is €114
for 1 room
includes taxes & fees
8 Aug - 9 Aug
Mercure Telford Centre Hotel

About this property

The Telford Hotel, Spa & Golf Resort

Eco-certified hotel with 2 restaurants and full-service spa
2 restaurants, a full-service spa and a golf course are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, an indoor pool, 2 bars/lounges and a health club are on-site.
The Telford Hotel, Spa & Golf Resort offers 114 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Telford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a health club. In addition to an indoor pool, other recreational amenities include a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or health club without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the breakfast at The Telford Hotel, Spa & Golf Resort. During your stay, you'll be within walking distance of Blists Hill. Features include free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Buffet breakfast served weekdays for a fee
  • Take a swim in the indoor pool
  • Treat yourself to body treatments, Swedish massages or body scrubs at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a golf course, a gym and golf lessons
  • Guests have great things to say about the breakfast and the helpful staff
  • 6 minutes by car from Blists Hill and 8 minutes from Telford Shopping Centre
  • Dogs welcome for a fee
The Telford Hotel, Spa & Golf Resort offers its guests a full-service spa, a golf course, and an indoor pool. There are 2 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 4133 square feet (384 square metres) and includes conference space. A health club, spa services, and a terrace are also featured at the eco-certified The Telford Hotel, Spa & Golf Resort. Self parking is free.

This 4-star Telford hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 10:00 AM.
The Telford Hotel, Spa & Golf Resort has 2 restaurants on site.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 15 for adults and GBP 5 for children
  • 2 bars/lounges
  • 2 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole golf course
  • Fitness classes
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Health club
  • Indoor pool
  • Pilates classes
  • TV in common areas
  • Yoga classes

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,133 square feet of conference space
  • 8 meeting rooms
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15.00 for adults and from GBP 5.00 for children
  • Pet fee: GBP 25 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Resort QHotels
QHotels Telford
Telford Hotel Resort QHotels
Telford QHotels
Telford Hotel Resort
Telford Hotel Golf Resort QHotels
Telford Hotel Golf Resort

The Telford Hotel, Spa & Golf Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 359 out of 724 reviews
Rating 8 - Good. 252 out of 724 reviews
Rating 6 - Okay. 77 out of 724 reviews
Rating 4 - Poor. 26 out of 724 reviews
Rating 2 - Terrible. 10 out of 724 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing birthday stay :)

Amazing stay for me and my boyfriend, staff were really friendly and even gave us a free breakfast for my birthday. Lovely touch of a balloon display and birthday card in the room too. Would definitely recommend!
Stayed 1 night in Apr 2025

10/10 Excellent

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Anthony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely stay, nice room, very attentive staff, slightly disappointed about the bar being closed when we arrived back, after we was told it would be still open, apart from that everything was good.
Stayed 1 night in Apr 2025

8/10 Good

Surita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Jason

Stayed 1 night in Apr 2025

8/10 Good

Yvonne

Business traveller
Liked: Cleanliness, staff & service
Lovely quiet arra to rest durung business trips, but paying for additional room space wasnt worth it as i had trouble getting in and out the shower due to the door being tight to the toilet. The restaurant also seems to have gone down hill and i was served almost burnt and greasy chips with my gluten free meal
Stayed 1 night in Apr 2025

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Yvonne

Business traveller
Liked: Cleanliness, staff & service
Really convenient for visiting our site in Telford. Room facilities not consistent as some guests had fridges but i upgraded and tye bathroom was rather tiny so struggled getting out I f the shower and restaurant food seems to have gone downhill. I had gluten free fish and chips but the chips were very dark and greasy. We therefore opted to eat out the next night.
Stayed 1 night in Apr 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Erling

Stayed 2 nights in Feb 2025

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight Stay

A comfortable stay in a beautiful setting with very friendly staff. We got upgraded, chuffed! Breakfast delicious. Will be back.
Stayed 1 night in Mar 2025

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really pleasant, great value too. Lovely people.

Really good. Lovely people working there, really helpful, friendly and polite. Car charger 100kw so a decent one. Very comfortable and peaceful room. Good gym, range of free weights as well as fixed, bars, cardio machines. Breakfast good too.
Stayed 1 night in Mar 2025

10/10 Excellent

Jon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Generally a good three days.

The hotel on arrival had a clean look with a pleasant perfume smell. The front desk service and booking in was quick and well explained. The room was clean warm and well presented with spare pillow's if needed. The swimming pool is heated and the gym is properly equipped. The menu is typical of a chain hotel.
Stayed 3 nights in Feb 2025

8/10 Good

p

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brief stop over comfortable and convenient
Stayed 1 night in Feb 2025

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel with good facilities. Comfortable spacious room and good food.
Stayed 1 night in Feb 2025

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Telford

This is a lovely hotel . Staff are great . Breakfast was lovely
Stayed 2 nights in Feb 2025

6/10 Okay

Wes

Liked: Staff & service
A solid big hotel venue. Unfortunately my room was very cold. Radiators on full but only luke warm. Air con with no manual override. Should expect to have to wear jumpers in bed but that’s what it came to. They fixed it for the second day, however
Stayed 2 nights in Jan 2025

10/10 Excellent

Sian

Stayed 1 night in Jan 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely relaxing weekend

We stayed here for two nights. The Hotel is very relaxing and the staff are all really helpful. The room was very quiet, stylish and clean. There were a couple of things to make it better, cobwebs on the ceiling (high up and only noticed when in bed) and the grout in the shower was stained. The food and drink were all really good and we would recommend the breakfast! We would most definitely go back again as we didn’t use the spa on this occasion
Stayed 1 night in Jan 2025

10/10 Excellent

James

Stayed 1 night in Jan 2025

10/10 Excellent

suzanne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top class

Excellent hotel and spa
Stayed 1 night in Jan 2025

8/10 Good

W H

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Gina

Stayed 2 nights in Dec 2024