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Hotel Palmas Teotihuacan

3.0 star property

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Photo gallery for Hotel Palmas Teotihuacan

Fountain
Fountain
Classic Room | Down duvets, individually decorated, individually furnished
Reception
Porch

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Explore the area

View in a map
3 Cda. López Mateos Teotihuacan Centro, Teotihuacan, MEX, 55800
  • Place, Divino Redentor Cathedral
    ‪7 min walk‬
  • Place, Calzada de los Muertos
    ‪9 min drive‬
  • Place, Palacio de Tetitla & Palacio de Atetelco
    ‪9 min drive‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪46 min drive‬

Room options

View all photos for Family Cabin, 2 Bedrooms, Garden View

Family Cabin, 2 Bedrooms, Garden View | View from room

Family Cabin, 2 Bedrooms, Garden View

  • Garden view
  • 64 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed and 2 Queen Beds
  • Free Wi-Fi

View all photos for Classic Room

Classic Room | Down duvets, individually decorated, individually furnished

Classic Room

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Cabin, 2 Bedrooms, Non Smoking, Garden View

Family Cabin, 2 Bedrooms, Non Smoking, Garden View | Down duvets, individually decorated, individually furnished

Family Cabin, 2 Bedrooms, Non Smoking, Garden View

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 50 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 King Bed
  • Free Wi-Fi

View all photos for Basic Double Room, 2 Queen Beds, Balcony, Garden View

Basic Double Room, 2 Queen Beds, Balcony, Garden View | Down duvets, individually decorated, individually furnished

Basic Double Room, 2 Queen Beds, Balcony, Garden View

  • Garden view
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Hotel Palmas Teotihuacan

A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, a business centre and concierge services.
Hotel Palmas Teotihuacan offers 14 accommodations with free toiletries. Each accommodation is individually furnished and decorated. Beds feature down duvets. 32-inch LED televisions come with digital channels.

Bathrooms include a shower with a rainfall showerhead. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hotel Palmas Teotihuacan, you're just a quick walk from Divino Redentor Cathedral. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served weekdays for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • 6 minutes by foot from Divino Redentor Cathedral and a 2-minute drive from Calzada de los Muertos
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 2 meeting rooms.

Public spaces have free WiFi. A terrace, an arcade/games room, and tour/ticket assistance are also featured at Hotel Palmas Teotihuacan. Free self parking is available.

This 3-star Teotihuacan hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast on weekdays from 8:00 AM and 11:30 AM.
Hotel Palmas Teotihuacan has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekday cooked-to-order breakfast available 8:00 AM to 11:30 AM for a fee: MXN 135 to 215 for adults and MXN 90 to 165 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

More

  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: 1:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The property charges 15 per cent for credit card payments
The front desk is open daily from 8:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Palmas Teotihuacan

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 250.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit is payable by PayPal and is due within 72 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 135 to 215 for adults and MXN 90 to 165 for children
  • Rollaway bed fee: MXN 250.0 per day
  • Bed sheets fee: MXN 150 per bed, per night (or guests may bring their own)
  • Credit card charges are subject to a surcharge of 15 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: PayPal
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • There is limited hot water on site.
  • Up to 3 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't allowed at Hotel Palmas Teotihuacan.

Property is also known as

HOTEL PALMAS TEOTIHUACAN Hotel
HOTEL PALMAS TEOTIHUACAN Teotihuacan
HOTEL PALMAS TEOTIHUACAN Hotel Teotihuacan

Hotel Palmas Teotihuacan Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 19 out of 30 reviews
Rating 8 - Good. 10 out of 30 reviews
Rating 6 - Okay. 0 out of 30 reviews
Rating 4 - Poor. 1 out of 30 reviews
Rating 2 - Terrible. 0 out of 30 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people, great restaurant
Stayed 1 night in Jun 2025
Verified

8/10 Good

Sebastien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, nice room, wonderful personnel, but accessibility to reception and housekeeping a bit difficult. Restaurant personnel were helpful to compensate.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

ALMA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff super friendly and helpful in anything we need. The only downfall was that we had a clean towel still stained with makeup from previous wash or perhaps previous visit,made us think it was dirty for us.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
El check in fue bastante rapido, el hotel cumple de acuerdo a las 3 estrellas
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Rebeca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo ok
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Alejandra

Liked: Cleanliness, amenities, property conditions & facilities
Las personas son muy amables, la cabaña super limpia, el lugar es fantástico para pasar un fin de semana
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente lugar

Lugar muy agradable y excelente relación precio calidad.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Hiram Winston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente espacio para fin de semana! Con gusto regresamos
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visita SJ Teotihuacan

Buena opción sencilla para hacer una visita a la zona de pirámides Teotihuacan
Stayed 1 night in Dec 2024
Verified

8/10 Good

Kloe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó mucho mi estadía en este hotel. todo el staff es muy amigable y respetuoso, y que va, las camas son deliciosas, dormí increiblemente bien. está a unos 5 minutos caminando del centro lo cual para mi fue genial por qur no vine en auto solo hay dos quejas principales que podrían traer esta calificación a un 5, y es que, 1. desde mi cuarto, no me salía la opción de internet que el recepcionista dijo que podia usar (esta pegado el nombre de la red en el cuarto pero no me salían)... no lo necesitaba demasiado por que no estaba en el hotel la mayoria del tiempo, pero definitivamente veo como puede ser más inconveniente para otros. la otra es que considero que el buffet estaba un poco caro. si entiendo que pueden venir personas a comer desde afuera, y que ese precio si está justo, pero para los huespedes, es bastante dinero. en general, muy buena experiencia
Stayed 1 night in Nov 2024
Verified

8/10 Good

alma rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Las habitaciones son muy pequeñas
Stayed 1 night in May 2024
Verified

10/10 Excellent

EDUARDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito y co
Stayed 1 night in Jul 2023
Verified

8/10 Good

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Su fuente
Stayed 1 night in Feb 2023
Verified

8/10 Good

RAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bueno hotel

Nos dieron la habitacion No 14 y el espacio de la regadera del baño es pequeño ademas de que su diseño es algo incomodo. Por lo demas es bueno este hotel aunque la relacion precio/calidad no es tan alta; siento que es caro en compaacion con la calidad del hotel y sus servicios
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

Gerhard

Liked: Staff & service, amenities, property conditions & facilities
The property is very well kept and the hosts are very friendly and helpful. I was in need of medical treatment and ask the owner if he knows a Dr. Without hesitation he offered to drive to a Dr. This is more then anyone can ask for.
Stayed 1 night in Feb 2020
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Que hice mi reserva y resulta q al llegar no aceptaban a mis perrehijos y en internet aparece q si y llame y m dijeron q no había problema q los llevara de todo lo demás es un buen hotel y muy limpio
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent place to relax and enjoy site seeing. Will use them again. Very clean and friendly host
Stayed 2 nights in Oct 2019
Verified

8/10 Good

Giovanni

Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Corey

Stayed 2 nights in Feb 2026
Verified

8/10 Good

ARY DANIEL

Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Mariza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024
Verified

8/10 Good

Erika

Liked: Staff & service, room comfort
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Concepcion

Stayed 1 night in May 2024
Verified

8/10 Good

Pablo

Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023