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City Express by Marriott Tepotzotlan

3.5 star property
VIP Access

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Photo gallery for City Express by Marriott Tepotzotlan

Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior
Desk, laptop workspace, blackout curtains, iron/ironing board
Free daily full breakfast
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
Autopista Mex Qro Km 42.5 Col., Barrio Texcacoa, Tepotzotlán, MEX, 54600
  • Place, Xochitla Ecological Park
    ‪10 min walk‬
  • Place, National Museum of the Viceroyalty
    ‪3 min drive‬
  • Place, Temple of San Francisco Javier
    ‪3 min drive‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪51 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Room, 2 Double Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Double Beds

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed with Sofa bed

Suite, 1 Queen Bed with Sofa bed | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed

Shower, free toiletries, hair dryer, towels

Room, 1 Queen Bed

9.0 out of 10
Wonderful
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

City Express by Marriott Tepotzotlan

Along with a fitness centre, this smoke-free hotel has a conference centre and coffee/tea in a common area. Free full breakfast is provided, as well as free WiFi in public areas, free self parking and a free area shuttle. Other amenities include a business centre, dry cleaning and laundry facilities.
City Express by Marriott Tepotzotlan offers 109 air-conditioned accommodations with a hairdryer and an iron/ironing board. Cable televisions are provided. Bathrooms include a shower and complimentary toiletries.

This Tepotzotlán hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at City Express by Marriott Tepotzotlan. During your stay, you're just a quick walk from Xochitla Ecological Park. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym
  • Just a 3-minute drive from National Museum of the Viceroyalty and 14 minutes from Premium Outlet Punta Norte
  • Free local-area shuttle service
Public spaces have free WiFi. A business centre and 4 meeting rooms are available. Free breakfast is served daily. A free area shuttle within 10 km is available. A fitness centre, a terrace, and a vending machine are also featured at the business-friendly City Express by Marriott Tepotzotlan. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Tepotzotlán hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6:00 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 10 km
  • Free secured, uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Free area shuttle
  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2007
  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

City Express Tepotzotlan

City Hotel Tepotzotlan Express

City Express Tepotzotlan Hotel

City Express by Marriott Tepotzotlan Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 406 out of 773 reviews
Rating 8 - Good. 213 out of 773 reviews
Rating 6 - Okay. 106 out of 773 reviews
Rating 4 - Poor. 20 out of 773 reviews
Rating 2 - Terrible. 28 out of 773 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Victor

Liked: Cleanliness
N/A
Stayed 1 night in Feb 2026

10/10 Excellent

JEAN LUIS

Liked: Cleanliness, staff & service
Very good, the room are clear
Stayed 1 night in Feb 2026

2/10 Terrible

Sangku

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
City Express blamed hotels.com for sending reservation day before check in. My family had to stay in a different hotel. This was for my wedding and ruined the experience.
Stayed 2 nights in Nov 2025

10/10 Excellent

Liliana

Stayed 1 night in Nov 2025

10/10 Excellent

Manuel

Stayed 1 night in Sep 2025

6/10 Okay

Andres, Bon Air

Business traveller
Liked: Staff & service, amenities
La habitacion olia mal
Stayed 1 night in Oct 2025

6/10 Okay

Jorge

Stayed 2 nights in Sep 2025

6/10 Okay

Rodrigo

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 2 nights in May 2025

10/10 Excellent

shimon, Lakewood

Stayed 1 night in Apr 2025

10/10 Excellent

Jose, Houston

Stayed 3 nights in Apr 2025

2/10 Terrible

Fernando

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is conveniently located for business. However, the service is awful and the property pretty rundown.
Stayed 1 night in Jan 2025

6/10 Okay

Laura

Business traveller
Stayed 2 nights in Mar 2025

10/10 Excellent

Rodrigo

Liked: Cleanliness
Stayed 1 night in Mar 2025

6/10 Okay

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
They give 1 small bottle of water , 3 pillows . There are 2 of us in the room. These are small things that matter and don’t cost much. Room was small . No restaurant, room service was very mediocre
Stayed 1 night in Jan 2025

10/10 Excellent

Giovanni

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bueno
Stayed 1 night in Jan 2025

6/10 Okay

James

Liked: Staff & service
Stayed 2 nights in Dec 2024

8/10 Good

Lester

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Alma Delia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Rebeca

Stayed 3 nights in Oct 2024

10/10 Excellent

VICTOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just few yards before the Tepotzotlan toll booth. Great for overnight stay
Stayed 1 night in Aug 2024

10/10 Excellent

Guillermo

Travelled with family
Liked: Cleanliness, amenities
The Hall, Service Was Perfect
Stayed 2 nights in Aug 2024

10/10 Excellent

Peter

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Graet property, good stuff, very clean
Stayed 1 night in Jul 2024

6/10 Okay

Joao

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Ok for a quick business trip.
Stayed 4 nights in Jul 2024

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

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