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HOTEL & SPA LOS AGAVES

3.0 star property

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Photo gallery for HOTEL & SPA LOS AGAVES

Exterior
Restaurant
Deluxe Room | Terrace/patio
Deluxe Room | Bathroom | Towels, soap, shampoo, toilet paper
Premium Room | In-room safe, free WiFi, bed sheets

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Carretera Arpos del Sipio Dolores km 5, Camada de Cisnero, Tepotzotlán, MEX, 54650
  • Place, Arcos del Sitio
    ‪16 min drive‬
  • Place, La Concepción Dam
    ‪35 min drive‬
  • Place, Hacienda La Concepcion
    ‪40 min drive‬
  • Airport, Mexico City (MEX-Mexico City Intl.)

Room options

View all photos for Standard Room

Standard Room | In-room safe, free WiFi, bed sheets

Standard Room

8.8 out of 10
Excellent
(3 reviews)
  • 12 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | In-room safe, free WiFi, bed sheets

Deluxe Room

  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium Room | In-room safe, free WiFi, bed sheets

Premium Room

  • Sleeps 3
  • 1 King Bed

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The price is €58
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About this property

HOTEL & SPA LOS AGAVES

Family-friendly hotel with free breakfast and spa services
Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a complimentary children's club, spa services and a business centre. Change of towels is available on request
HOTEL & SPA LOS AGAVES offers 30 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Rooms open to balconies. Smart televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages and sports massages.
You'll find features such as free breakfast, WiFi in public areas and self-parking at HOTEL & SPA LOS AGAVES.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include a business centre, 3 meeting rooms and conference space
  • On-site recreation includes bicycles to rent, zip-lining and hiking/biking trails
  • 29.7 miles (47.8 km) from Basilica of Our Lady of Guadalupe and 30.1 miles (48.4 km) from Paseo de la Reforma
  • Cats and dogs welcome free of charge
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A business centre and 3 meeting rooms are available. Event space at this hotel measures 344 square feet (32 square metres) and includes conference space. An outdoor pool, spa services, and a complimentary children's club are also featured at the family-friendly HOTEL & SPA LOS AGAVES. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Tepotzotlán hotel.

Guests are served a free continental breakfast daily from 8:00 AM to noon.
HOTEL & SPA LOS AGAVES has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 8:00 AM to noon
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Private picnics

Things to do

  • Bicycle rentals
  • Ecotours
  • Free children's club
  • Hiking/biking trails
  • Outdoor pool
  • Playground
  • Rock climbing
  • Ropes course
  • Shopping centre
  • Ziplining

Family friendly

  • Children's games
  • Free children's club
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 3 meeting rooms
  • 344 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • In a national park

Spa

  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Sports massages

Accessibility

  • No lift
  • Smooth flooring in room

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Access via exterior corridors
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 400.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: MXN 400.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

HOTEL SPA LOS AGAVES
HOTEL & SPA LOS AGAVES Hotel
HOTEL & SPA LOS AGAVES Tepotzotlán
HOTEL & SPA LOS AGAVES Hotel Tepotzotlán

HOTEL & SPA LOS AGAVES Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 17 out of 38 reviews
Rating 8 - Good. 12 out of 38 reviews
Rating 6 - Okay. 3 out of 38 reviews
Rating 4 - Poor. 2 out of 38 reviews
Rating 2 - Terrible. 4 out of 38 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Liliana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 2 nights in Sep 2025

8/10 Good

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Imelda

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Nos tocó en temporada de lluvia y la habitación tenía goteras. Nos cambiaron de habitación y mi reservacion era para 3 personas y solo habia una toalla. Ni una botella de agua en la habitación. El menú del restaurante limitado y de lo que había en la carta muy caro y varios productos sin existencia. Mal servicio para un fin de semana en vacaciones
Stayed 2 nights in Jul 2025

10/10 Excellent

Edson

Stayed 1 night in Jul 2025

8/10 Good

octavio

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Todas las reseñas anteriores correctas. Personal cordial sin ser excepcional y comida muy regular del restaurante, mala relación calidad-precio. Se permite mucho ruido de música en las habitaciones sin que el personal haga nada. El lugar bonito sin ser excepcional y la llegada de CDmX por carreteras con mucho tráfico y baches
Stayed 1 night in Jul 2025

10/10 Excellent

Jorge Enrique

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Muy bonitas instalaciones. La gente muy amable y servicial, muy buen servicio.
Stayed 1 night in Jun 2025

8/10 Good

Job C

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Kevin

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Las puertas estaban cerradas a nuestra llegada y al buscar la info en internet de cómo entrar no se encontraba absolutamente nadie para atendernos
Stayed 1 night in Jun 2025

10/10 Excellent

Jorge Alberto

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bueno, la atención excepcional y es petfriendly lo recomiendo bastante
Stayed 1 night in Jun 2025

10/10 Excellent

Fernanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermoso lugar! Al llegar tienes que llamar a la propiedad para que te abran el portón porque es un área muy grande pero solo son algunos minutos. Te reciben con un shot de mezcal de bienvenida. Hay muchas amenidades en el parque y actividades, perfectas para un fin de semana. La alberca es aclimatada. No recomiendo el restaurante para cenar. Todo lo demás es bueno, el hospedaje al hotel te incluye un desayuno continental, si quieres agregar un guisado te lo dan a precio preferencial ($100)
Stayed 1 night in Jun 2025

8/10 Good

Pp

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Todo bien, solo que las suites y las habitaciones son más como de un motel para ir a... No son familiares, tienen espejos en el techo, regaderas al lado de la cama con cristal, digo chido por las parejas que van sin niños, pero pues a quienes reservamos por aquí para ir con pequeños, te llevas una sorpresa no tan buena. El hotel está súper, la alberca súper, pero pues, si deberían tener habitaciones para familia.
Stayed 2 nights in Apr 2025

6/10 Okay

Imelda

Stayed 2 nights in Apr 2025

6/10 Okay

Norma

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
El personal es muy amable, pero insuficiente para el número de personas que asistimos, sobre todo a la hora de las comidas.
Stayed 2 nights in Apr 2025

10/10 Excellent

Marcela K

Liked: Cleanliness, staff & service, property conditions & facilities
Súper bien
Stayed 1 night in Apr 2025

6/10 Okay

Daniela

Stayed 2 nights in Mar 2025

4/10 Poor

Tomas

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
La habitación tenía cerca de siete goteras, nos hicieron el cambio a otra que solo tenía dos. Se pidió servicio de spa que jamás nos confirmaron y por lo tanto jamás nos dieron. El restaurante no contaba con todas las opciones de su carta y cerraba a las 9 de la noche sin posibilidad de pedir nada más.
Stayed 1 night in Mar 2025

8/10 Good

Braulio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy tranquilo el inmueble
Stayed 3 nights in Mar 2025

10/10 Excellent

Brenda Daniela

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Yesenia Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El lugar es muy bonito y cómodo, personal amable en todo momento. Tiene estacionamiento y muchas actividades para realizar en pareja o en familia.
Stayed 1 night in Mar 2025

10/10 Excellent

Oscar Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Alberto

Stayed 1 night in Feb 2025

10/10 Excellent

Carolina

Travelled with partner
Liked: Amenities
Excelente lugar para relajarte, muy padre
Stayed 1 night in Jan 2025

10/10 Excellent

Carolina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo fue espectacular desde el guardia,spa,gerencia,restaurante todo el personal son excelentes felicidades!!! Lo único malo es que no es tán accesible al ir sin auto y si deberían tener taxis o algún transporte accesible ya que no siempre se desea ir en auto. Volveremos pronto!!!☺️
Stayed 1 night in Feb 2025

2/10 Terrible

Beatriz

Stayed 1 night in Jan 2025

8/10 Good

Armando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hay varias áreas de oportunidad como es el caso de la comida que es sencilla y no corresponde con el precio. Deben de mejorar el menú y la forma de elaborar los platillos
Stayed 1 night in Jan 2025