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Holiday Inn Express & Suites Terrace by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Terrace by IHG

Exterior
Indoor pool, open 7 AM to 10 PM, pool loungers
Free daily buffet breakfast
Standard Room, 1 King Bed | 1 bedroom, minibar, individually furnished, desk
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free airport shuttle
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
3059 Highway 16 East, Thornhill, Terrace, BC, V8G 4P3
  • Chances Terrace
    ‪3 min drive‬
  • Mills Memorial Hospital
    ‪4 min drive‬
  • Skeena Valley Golf and Country Club
    ‪6 min drive‬
  • Terrace, BC (YXT-Northwest Regional)
    ‪7 min drive‬

Room options

View all photos for Standard Room

1 bedroom, minibar, individually furnished, desk

Standard Room

  • 25 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, minibar, individually furnished, desk

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(40 reviews)
  • 26 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | 1 bedroom, minibar, individually furnished, desk

Suite, Multiple Beds

9.0 out of 10
Wonderful
(6 reviews)
  • 35 sq m
  • Sleeps 7
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, minibar, individually furnished, desk

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(19 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

1 bedroom, minibar, individually furnished, desk

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

1 bedroom, minibar, individually furnished, desk

Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

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4.7 out of 5, Exceptional, (532)
The price is €158
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includes taxes & fees
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About this property

Holiday Inn Express & Suites Terrace by IHG

Hotel in Terrace with free breakfast and free airport shuttle
This smoke-free hotel features an indoor pool, a fitness centre and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Other amenities include a 24-hour business centre, coffee/tea in a common area and a business centre.
Holiday Inn Express & Suites Terrace by IHG offers 93 air-conditioned accommodations with iPod docking stations and minibars. Each accommodation is individually furnished. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express & Suites Terrace by IHG. During your stay, you'll be close to Skeena Valley Golf and Country Club. Free WiFi in public areas, free self-parking and a free round-trip airport shuttle are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 3-minute drive from Chances Terrace and a few minutes from Mills Memorial Hospital
  • Free airport shuttle service
  • Pets welcome for a fee (restrictions apply)
Holiday Inn Express & Suites Terrace by IHG offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. A vending machine, multilingual staff, and a garden are also featured at the business-friendly Holiday Inn Express & Suites Terrace by IHG. A roundtrip airport shuttle is free (available on request). Free self parking is available.

This Terrace hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, Japanese, Korean, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 9:00 AM to 9:00 PM on request
  • Onsite parking available only on request
  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Golf
  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • High-pile carpet in room
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per pet, per night
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Holiday Inn Express & Suites Terrace by IHG offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7 AM to 10 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Terrace Hotel
Holiday Inn Express Terrace
Holiday Inn Express Suites Terrace
Holiday Inn Express Suites Terrace
Holiday Inn Express Suites Terrace by IHG
Holiday Inn Express Suites Terrace an IHG Hotel
Holiday Inn Express & Suites Terrace by IHG Hotel
Holiday Inn Express & Suites Terrace by IHG Terrace
Holiday Inn Express & Suites Terrace by IHG Hotel Terrace

Holiday Inn Express & Suites Terrace by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 443 out of 677 reviews
Rating 8 - Good. 173 out of 677 reviews
Rating 6 - Okay. 36 out of 677 reviews
Rating 4 - Poor. 13 out of 677 reviews
Rating 2 - Terrible. 12 out of 677 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, convenient and nicest place in Terrace
Stayed 1 night in Apr 2025

8/10 Good

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Mar 2025

10/10 Excellent

Owen

Stayed 4 nights in Mar 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy location, nice room, great breakfast. Perfect for airport stopover.
Stayed 1 night in Mar 2025

10/10 Excellent

Melissa

Stayed 1 night in Mar 2025

10/10 Excellent

Jinshen

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 2 nights in Mar 2025

8/10 Good

melissa, Prince Rupert

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place in the past, however if your room is above the back doors by the elevator when the door closes it shake the whole room and is like a 8/9 out of 10 for waking you right out of sleep. Bed frames are sqeeking just breathing on them, everythjng else was great, but not being able to sleep bc of the doors really was terrible
Stayed 1 night in Mar 2025

10/10 Excellent

Donalda

Liked: Cleanliness, staff & service, property conditions & facilities
A restaurant would be nice and if you advertise airport shuttle it should be for the early flights as well
Stayed 1 night in Mar 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Amenities, property conditions & facilities
Comfortable rooms
Stayed 1 night in Mar 2025

6/10 Okay

Matthew

Business traveller
Liked: Cleanliness, staff & service
This was my 14th or 15th stay here, as I come to Terrace often for business. This has usually been my go-to hotel, however over the past few years it is beginning to show signs of a lack of upkeep. Frayed and torn blackout blinds, wall fixtures coming loose, some of the USB ports not working, little details that become noticeable over time. A little bit of attention to these details would bring everything right back up to snuff! Notably, the in-room television system is woefully out of date. In an age where many hotels allow you to log into your streaming services directly on their TVs, this hotel just has a few basic cable channels. If you have a Roku or Chromecast, at least there are HDMI ports so that you can plug your own stuff in. There are a couple of more recently constructed hotels in terrace, and I will probably be giving them a try the next time I'm in town. The breakfast buffet is still as good as ever. The pancake machine is always a hit.
Stayed 3 nights in Mar 2025

10/10 Excellent

Reese

Stayed 1 night in Mar 2025

10/10 Excellent

Natasha

Stayed 1 night in Mar 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

michelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My favourite business stop

Stay here for business 2-3 times a yr. Convenient air port shuttle
Stayed 5 nights in Feb 2025

10/10 Excellent

Dave

Liked: Property conditions & facilities
Good as always from the time it was built
Stayed 4 nights in Feb 2025

6/10 Okay

Adam

Travelled with family, Travelled with family and small children
Could use better breakfast. Hashbrowns tasted like cardboard and we've stayed multiple times and its never any better. Comfort in is cheaper and better breakfasts. We only came for the pool
Stayed 1 night in Feb 2025

6/10 Okay

Glen

Liked: Cleanliness, staff & service, property conditions & facilities
Would have been great if there hadn’t been multiple rooms full of very loud people. Soundproofing between rooms seems very poor.
Stayed 1 night in Feb 2025

6/10 Okay

Montana, Kitimat

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The tv is old and only had the old cable.
Stayed 1 night in Feb 2025

10/10 Excellent

Kris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly and accommodating. Clean rooms
Stayed 2 nights in Feb 2025

10/10 Excellent

Crystal

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Nov 2024

10/10 Excellent

MARY

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
maybe turn up water temperature in pool , lil too cold for me, i break out in hives everytime i go swim because im allergic to cold
Stayed 2 nights in Dec 2024

8/10 Good

Heather Leanne, West Kelowna

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
All the computer desks and sitting area in the lobby were filthy the whole 4 days we were there, nobody bothered to dust them off. The room was fine except the bathtub had thick soap scum/dirt and hair when we arrived. A light Lysol wipe came up black and the soap scum was so bad I bought a scrubby at the grocery store. The property is nice - dining area clean and staff is polite. Breakfast was fine but the lobby and room areas just uncared for ?
Stayed 4 nights in Feb 2025

10/10 Excellent

HUNTER, prince rupert

Liked: Cleanliness, staff & service, property conditions & facilities
Always quiet, and clean
Stayed 1 night in Feb 2025

10/10 Excellent

margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay at this hotel. Friendly efficient staff. Clean premises. Good breakfast.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and overall just a nice place to stay
Stayed 1 night in Jan 2025