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The Palace Hotel

3.0 star property

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Photo gallery for The Palace Hotel

Outdoor pool
Point of interest
Garden view
Desk, free WiFi, bed sheets
Reception

Reviews

5.0 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services

Explore the area

View in a map
Thabana Ts'ooana, Thabana Tsooana
  • Place, Thaba-Bosiu National Monument
    ‪48 min drive‬
  • Place, Royal Palace
    ‪51 min drive‬
  • Place, State House
    ‪52 min drive‬
  • Airport, Maseru (MSU-Moshoeshoe I Intl.)
    ‪86 min drive‬

Room options

View all photos for Double Room

Double Room | Desk, free WiFi, bed sheets

Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room

Twin Room | Desk, free WiFi, bed sheets

Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Suite, 1 Double Bed, Microwave, Pool View

Classic Suite, 1 Double Bed, Microwave, Pool View | Desk, free WiFi, bed sheets

Classic Suite, 1 Double Bed, Microwave, Pool View

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 Double Bed

Desk, free WiFi, bed sheets

Deluxe Suite, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Similar properties

Front of property
City Stay West
Maseru
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
4.4 out of 5, Excellent, 28 reviews
The price is €41
includes taxes & fees
28 Jun - 29 Jun
City Stay West

About this property

The Palace Hotel

This smoke-free hotel features an outdoor pool, a restaurant and a bar/lounge. Free English breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services and dry cleaning.
The Palace Hotel offers 50 accommodations with free toiletries. This Thabana Tsooana hotel provides complimentary wireless Internet access. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers. Housekeeping is offered on a daily basis and hairdryers can be requested.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Features at The Palace Hotel include free breakfast, WiFi in public areas and self-parking.
  • Free English breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes horse riding/rentals
  • 15.3 mi (24.6 km) from Thaba-Bosiu National Monument and 16.4 mi (26.4 km) from Parliament Building
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

An outdoor pool, a terrace, and barbecue grills are also featured at the business-friendly The Palace Hotel. Free self parking is available.

This 3-star Thabana Tsooana hotel is smoke free.

Guests are served a free English breakfast daily from 7 AM to 9 AM.
On-site venue – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free English breakfast available daily 7 AM to 9 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Horseback riding/rentals
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • 54-inch TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: LSL 150.00

Special check-in instructions

The front desk is open daily from 6 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: LSL 150.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 6 AM - 10 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Palace Hotel Berea Hills
Palace Berea Hills
Palace Hotel Thabana Tsooana
Palace Thabana Tsooana
The Palace Hotel Hotel
The Palace Hotel Thabana Tsooana
The Palace Hotel Hotel Thabana Tsooana

The Palace Hotel Reviews

Reviews

5.0
Rating 10 - Excellent. 1 out of 7 reviews
Rating 8 - Good. 1 out of 7 reviews
Rating 6 - Okay. 1 out of 7 reviews
Rating 4 - Poor. 1 out of 7 reviews
Rating 2 - Terrible. 3 out of 7 reviews

5.2/10

Cleanliness

4.4/10

Staff & service

4.0/10

Amenities

4.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly staff, great value for money, comfy bed, big room - we were very pleased!
Stayed 1 night in Feb 2025
Verified

8/10 Good

Palesa

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I didn’t like it
Stayed 8 nights in Sep 2025
Verified

2/10 Terrible

Ruth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

unhappy

Not good at all and i wont reccommend it to anyone i know...its dirty, hard to find on map.it needs serious revamping and someone who can put it on the map,nothing about it is wowwing...m so disappointed,breakfast bad huuu
Stayed 2 nights in Dec 2019
Verified

4/10 Poor

Tony

Disliked: Cleanliness, staff & service, property conditions & facilities
No water,bad pressure,tv signal bad,plenty mosquitos
Verified

6/10 Okay

sello

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

hotel need maintenance and upkeep of the garden

The hotel needs upgrading, the paint is peeling and the garden is neglected. The security does not look professional. There was no air conditioner in the room and it was hot. The mosquitos was a big problem. The staff were very friendly and courteous.
Verified

2/10 Terrible

Sya

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The place must just close down. Duty & dilapidated

Stayed 2 nights in Dec 2018
Verified

2/10 Terrible

Sya

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Renovation long overdue. The place is unhygenic

Stayed 2 nights in Dec 2018