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City Express by Marriott Tijuana Otay

3.0 star property

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Photo gallery for City Express by Marriott Tijuana Otay

Lobby
Property amenity
Superior Room, 1 King Bed with Sofa bed | Desk, iron/ironing board, free cots/infant beds, free WiFi
Property amenity
Free daily continental breakfast

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Breakfast included
  • Housekeeping
  • Parking included
  • Laundry
  • Air conditioning

Explore the area

View in a map
Boulevard Lazaro Cardenas 16002, Tijuana, BC, 22427
  • Place, Autonomous University of Baja California
    ‪3 min walk‬
  • Place, Alameda Otay
    ‪5 min walk‬
  • Place, U.S. Consulate General Tijuana
    ‪13 min walk‬
  • Airport, Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪6 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(17 reviews)
  • 21 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 Queen Bed, Non Smoking

7.6 out of 10
Good
(18 reviews)
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed | Desk, iron/ironing board, free cots/infant beds, free WiFi

Superior Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(4 reviews)
  • 21 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Desk, soundproofing, iron/ironing board, free cots/infant beds
City Express Junior by Marriott Tijuana Otay
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.1 out of 5, Very good, 1,012 reviews
The price is €81
includes taxes & fees
16 Nov - 17 Nov
City Express Junior by Marriott Tijuana Otay

About this property

City Express by Marriott Tijuana Otay

Hotel with free breakfast, 8-minute walk to Alameda Otay
Along with a fitness centre, this smoke-free hotel has a 24-hour business centre and coffee/tea in a common area. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free area shuttle. Additionally, a business centre, a meeting room and concierge services are on-site.
City Express by Marriott Tijuana Otay offers 120 air-conditioned accommodations with complimentary bottles of water and a hairdryer. Flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

This Tijuana hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at City Express by Marriott Tijuana Otay. During your stay, you're just a quick walk from Autonomous University of Baja California. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute walk from Autonomous University of Baja California and 8 minutes on foot from Alameda Otay
  • Free local-area, cruise terminal and shopping centre shuttle service
WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is available daily. An area shuttle within 10 kilometres and A cruise ship terminal shuttle are free. A fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly City Express by Marriott Tijuana Otay. Self parking is free.

This 3-star Tijuana hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6 AM to 10:30 AM and at the weekend from 7 AM to 11 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 10 kilometres
  • Free cruise terminal shuttle
  • Free shopping centre shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6 AM to 10:30 AM on weekdays and 7 AM to 11 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Free area shuttle
  • In-room cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

City Express Tijuana Otay Hotel
City Express Otay Hotel
City Express Otay
City Express Tijuana Otay
City Express by Marriott Tijuana Otay Hotel
City Express by Marriott Tijuana Otay Tijuana
City Express by Marriott Tijuana Otay Hotel Tijuana

City Express by Marriott Tijuana Otay Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 471 out of 1007 reviews
Rating 8 - Good. 239 out of 1007 reviews
Rating 6 - Okay. 117 out of 1007 reviews
Rating 4 - Poor. 61 out of 1007 reviews
Rating 2 - Terrible. 119 out of 1007 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Vianey Alejnadra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen servicio el desayuno está muy rico
Stayed 1 night in Aug 2025

6/10 Okay

Marissa

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Miguel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
City Express provided an amazing experience
Stayed 1 night in Jul 2025

10/10 Excellent

Norma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Luis

Stayed 1 night in Jul 2025

6/10 Okay

Nora

Travelled with partner
Liked: Staff & service, amenities
Carpet needs attention
Stayed 1 night in Apr 2025

4/10 Poor

SUJEY

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The man at desk was hrlpful and checked us in half hour before check in time. The cleaning lady was extremely rude and they only gave us 2 towels instead of 3. Which we were 3 in our party. She asked you guys need more towels in a very rude way. No towels to dry our hands, no washcloths, no bucket for ice. All bad.
Stayed 1 night in Jul 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant staying

It was very good, customer service, rooms, variety of restaurants in wsalking distance, we felt safe, parking good.
Stayed 1 night in Jul 2025

8/10 Good

Maria sugeyle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

María Teresa

Disliked: Staff & service
Stayed 1 night in Jul 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buenas instalaciones

2/10 Terrible

Osiel

Stayed 1 night in Jul 2025

8/10 Good

Laura Lorenia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wedding

No coment not to a marriott standars
Stayed 1 night in Jul 2025

10/10 Excellent

Alejandro

Liked: Amenities
Nice
Stayed 1 night in Jun 2025

10/10 Excellent

Yesenia

Stayed 1 night in Jun 2025

10/10 Excellent

Yury Stephany

Stayed 2 nights in Jul 2025

2/10 Terrible

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Reserve por el servicio de transporte al aeropuerto, se lo indique al recepcionista al registrarme, no me anoto en su libreta, regrese a confirmar y para entonces ya tenia mas gente antes de mi, al siguiente dia, el chofer no llegaba, le pregunte y su respuesta fue que a veces tenian el servicio y a veces no, termine llendome por mi cuenta al aeropuerto, mi vuelo era temprano, el transporte llego pero yo ya estaba con el otro transporte, no podia arriesgar no estar a tiempo para mi vuelo eramos 4 personas
Stayed 1 night in May 2025

4/10 Poor

Hector

Business traveller
Disliked: Staff & service, amenities
On my second day, the Hotel did not have any towels for the bathroom. I complained to front desk and then to the cleaning people and management, and they apologized but said the Hotel sent all towels for cleaning and mis calculated. On my second day, I had to use my bed sheet and toilet paper to dry myself after the shower. This is not acceptable and I believe I should be reimbursed for that second night. First time in my life that I stay at a hotel that has no towels for the bathroom. Absolutely upset and Expedia should stay behind and reimburse me for the second night. The people at the hotel are aware of my complaint
Stayed 2 nights in Jul 2025

10/10 Excellent

Ramon Aurelio

Liked: Cleanliness, staff & service, property conditions & facilities
If you need to go to the
Stayed 2 nights in Jun 2025

8/10 Good

J Armando

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Erick

Liked: Cleanliness, amenities, property conditions & facilities
Very quiet pla
Stayed 2 nights in Jun 2025

8/10 Good

Edith

Travelled with family
Liked: Amenities, property conditions & facilities
The property is ehh for the price
Stayed 1 night in Jun 2025

10/10 Excellent

Nelba

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

eva graciela

Stayed 3 nights in Jun 2025