Hampton Inn by Hilton Tijuana

3.5 star property

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Photo gallery for Hampton Inn by Hilton Tijuana

Reception
Front of property – evening/night
Premium bedding, down duvets, pillow-top beds, in-room safe
Restaurant
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

View in a map
Av. Universidad 1951-133, Col. Otay, Tijuana, BC, 22427
  • Place, Alameda Otay
    ‪7 min walk‬
  • Place, U.S. Consulate General Tijuana
    ‪13 min walk‬
  • Place, Cross Border Xpress
    ‪9 min drive‬
  • Airport, Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪6 min drive‬

Room options

Room, 1 King Bed, Refrigerator

8.4 out of 10
Very good
(39 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(55 reviews)
  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed with Sofa bed, Refrigerator

8.4 out of 10
Very good
(7 reviews)
  • 25 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Refrigerator

  • 30 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Premium King Room with Sofa Bed and Bath

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Queen Room with Sofa Bed

  • Sleeps 4

Accessible Queen Room with Roll-in Shower

  • Sleeps 2

Larger Room

  • Sleeps 2

King Room With Mini Fridge-Non-Smoking

  • Sleeps 2

Two Double Room

  • Sleeps 4

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About this property

Hampton Inn by Hilton Tijuana

Hotel in Tijuana with free breakfast and free local area shuttle
This hotel features an indoor pool, a restaurant and a fitness centre. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and free airport drop-off. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Hampton Inn by Hilton Tijuana offers 132 air-conditioned accommodations with fireplaces and a safe. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Tijuana hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hampton Inn by Hilton Tijuana. During your stay, you're just a quick walk from Autonomous University of Baja California. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool
  • Services include free food shopping service, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Just a 3-minute drive from U.S. Consulate General Tijuana and 9 minutes from San Ysidro Border Crossing
  • Free airport drop-off and local-area shuttle service
Hampton Inn by Hilton Tijuana offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A 24-hour business centre and meeting rooms are available. A library, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hampton Inn by Hilton Tijuana. An area shuttle within 10 kilometres and A free shuttle from the hotel to the airport (available on request) are free. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Tijuana hotel.

Guests are served a free buffet breakfast daily from 6 AM to 10 AM.
Hampton Inn by Hilton Tijuana has a restaurant on site.
A complimentary food shopping service is offered and room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free airport drop-off shuttle from 5:00 AM to 9:00 PM on request
  • Free area shuttle up to 10 kilometres
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • Golf
  • Gym
  • Indoor pool
  • Library

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Built in 2017
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fireplace
  • Free local calls
  • Heating
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hilton Tijuana Hotel
Hampton Inn Hilton Tijuana
Hampton Inn by Hilton Tijuana Hotel
Hampton Inn by Hilton Tijuana Tijuana
Hampton Inn by Hilton Tijuana Hotel Tijuana

Reviews

Hampton Inn by Hilton Tijuana Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 659 out of 1004 reviews
Rating 8 - Good. 193 out of 1004 reviews
Rating 6 - Okay. 69 out of 1004 reviews
Rating 4 - Poor. 34 out of 1004 reviews
Rating 2 - Terrible. 49 out of 1004 reviews

Reviews

10/10 Excellent

Karla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty close to everything and the staff 5 stars
Stayed 2 nights in Jul 2025

4/10 Poor

Marco

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
In the room, there were many things to repair. The bathroom doors and the carpet were dirty.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ramiro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

Iracema

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe environment and close to the airport
Stayed 1 night in Jun 2025

8/10 Good

Luisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle to airport accommodated our needs and took us to the airport at 4:15am
Stayed 1 night in Jul 2025

10/10 Excellent

Nelson, San Diego

I
Stayed 2 nights in Jun 2025

8/10 Good

Walter

Stayed 2 nights in Jul 2025

4/10 Poor

Pavan

Stayed 1 night in Jul 2025

8/10 Good

Azucena Marie, SOUTH ROXANA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close enough to TIJ with shuttle.
Stayed 1 night in Jul 2025

10/10 Excellent

Leslie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked this hotel. The staff was very nice with us. The place looked clean and the rooms too. We didn’t know that the hotel offers service transportation to the airport and to the U.S consulate. This was excellent for us. They offered a buffet in the morning from 6:00 A.M to 10:00 A.M. It was good and the people who were attending it were very nice. The hotel has a pool inside and it was good for our kids. Definitely, I would book again in this hotel.
Here are some photos at the hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
The staff where nice
Stayed 1 night in Jul 2025

8/10 Good

Amelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Jun 2025

8/10 Good

Azucena Marie, SOUTH ROXANA

Liked: Cleanliness, amenities, property conditions & facilities
Convenient
Stayed 1 night in Jul 2025

10/10 Excellent

KATHY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so accommodating, The manager was amazing with an issue I had with my credit card. My room was spotless and smelled amazing.
Stayed 1 night in Jul 2025

10/10 Excellent

Diana

Stayed 1 night in Jun 2025

10/10 Excellent

Oscar

Stayed 1 night in Jun 2025

4/10 Poor

Pedro Gabriel

Business traveller
Liked: Cleanliness, amenities
Disliked: Staff & service
Everything was great until I checked out and asked for a fiscal invoice (for expense claiming). Neither Expedia or the hotel were willing to give one (sounds like tax evasion…) shame on you both
Stayed 1 night in Jun 2025

4/10 Poor

CYNTHIA

Travelled with family
Liked: Property conditions & facilities
Check in/check out was smooth and staff was polite. Room looked clean, bright and felt welcoming. Breakfast: I arrived to bfast area 30mins before closing and food warmers had been turned off so food was cold. There are some male workers assisting guest with bfast. I dont see the need as it is buffet style. It is uncomfortable as you cant help but feel rushed. The second day I arrived earlier and food was warm yet still felt rushed. After bfast we accidentally went to wrong floor and my key opened an another room. We let the front desk know and she stated that the key was indeed assigned to my room( that wasn’t the concern) even though it opened a room assigned to someone else. Housekeeping was polite and did accommodate late clean up but left crumbs on desk and did not exchange used towels for cleans ones. Parking is underground, clean area but without security. Elevators available from parking. Added FYI When ordering from UberEats as the address shown leads driver a couple blocks down (you would have to go pick up or you wont receive foodand still be charged) you're better off using address of a business that shares above ground parking and select meeting place/pin point to be hotel entrance.
Stayed 2 nights in Jun 2025

10/10 Excellent

Juana

Stayed 1 night in Jun 2025

6/10 Okay

Elena

Stayed 3 nights in Jun 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
It was a great hotel however we had to reactive our key card for the hotel multiple times during our stay for the elevator. The elevator broke for about 24 hours and we had to carry our kids and stroller down and up a couple flight of stairs.
Stayed 3 nights in Jun 2025

8/10 Good

Pablo

Stayed 1 night in Jun 2025

10/10 Excellent

Shivani

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
English speaking staff, very helpful
Stayed 2 nights in Jun 2025

10/10 Excellent

Beatriz, Stockton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at Hampton Inn. the property was clean and the staff was very nice.
Stayed 3 nights in Jun 2025