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Hotel West Plaza

3.0 star property

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Photo gallery for Hotel West Plaza

Terrace/patio
Front of property
Deluxe Triple Room | Minibar, in-room safe, desk, laptop workspace
Reception
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
8025 Calle Emiliano Zapata Zona Centro, Tijuana, BC, 22000
  • Av Revolución
    ‪3 min walk‬
  • San Ysidro Border Crossing
    ‪2 min drive‬
  • CAS Visa USA
    ‪4 min drive‬
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪8 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Triple Room

  • Sleeps 6
  • 3 Queen Beds

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About this property

Hotel West Plaza

Hotel in Tijuana with 24-hour front desk and restaurant
This smoke-free hotel features a restaurant, a bar/lounge and a business centre. WiFi in public areas is free. Other amenities include a 24-hour front desk. Change of towels is available on request
Hotel West Plaza offers 78 air-conditioned accommodations with minibars and a safe. 60-inch Smart televisions come with premium cable channels. Bathrooms include a shower.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

During your stay at Hotel West Plaza , you're just a quick walk from Av Revolución. Free WiFi in public areas, a restaurant and a bar are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include a business centre, meeting rooms and a lift
  • Just a 5-minute drive from San Ysidro Border Crossing and a few minutes from CAS Visa USA
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

WiFi is free in public spaces.

This 3-star Tijuana hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to 1:00 PM.
Hotel West Plaza has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 1:00 PM for a fee: MXN 150 to 300 per person
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (160 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 60-inch smart TV with premium cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in fee: MXN 400
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 150 to 300 per person
  • Early check-in fee: MXN 400 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel West Plaza Hotel
Hotel West Plaza Tijuana
Hotel West Plaza Hotel Tijuana

Hotel West Plaza Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 445 out of 574 reviews
Rating 8 - Good. 75 out of 574 reviews
Rating 6 - Okay. 33 out of 574 reviews
Rating 4 - Poor. 12 out of 574 reviews
Rating 2 - Terrible. 9 out of 574 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area outside looked unsafe
Stayed 1 night in Mar 2025

10/10 Excellent

Humberto, Richmond

Stayed 1 night in Mar 2025

10/10 Excellent

Dawn M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our bartender Eddie was very friendly and kept us entertained. The staff was helpful, friendly, and very accommodating. Will definitely stay here again Close to Avenida Revolución and within easy distance to lots of shops, restaurants, and bars.
Stayed 2 nights in Feb 2025

8/10 Good

Karell

Liked: Cleanliness, property conditions & facilities
Good hotel
Stayed 4 nights in Feb 2025

10/10 Excellent

Edwin

Excellent hotel in the downtown of TJ 👍
Stayed 2 nights in Feb 2025

10/10 Excellent

ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was large with armchairs and a desk. I needed to work with a lot of light, so they gave me a room on the front of the hotel with ceiling to floor windows. The rooftop is nice with a bar but it was very cold those days so I didn’t use it. The gym has nice Life Fitness equipment. I felt safe and all staff were really nice. Definitely great value and a new modern hotel.
Stayed 3 nights in Feb 2025

10/10 Excellent

Juliana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Feb 2025

10/10 Excellent

Jerry, Pomona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and very clean staff is great also
Stayed 2 nights in Feb 2025

10/10 Excellent

Gizelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was really nice and the staff was amazing! The food was also really good (eating on the rooftop area was so nice). Also some cute/good food spots and shops on the same street that we’re walking distance
Stayed 2 nights in Jan 2025

8/10 Good

Seren

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Television was all in Spanish can’t here a word staff was nice place was clean close to the shops and overall the place is not bad
Stayed 2 nights in Feb 2025

10/10 Excellent

ALEJANDRO

Stayed 2 nights in Feb 2025

10/10 Excellent

Ignacio

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Edwin

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, new, clean, all amenities. Excellent customer service. All personnel are nice and professional. I will come back for sure!
Stayed 1 night in Feb 2025

8/10 Good

Rolstan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property near ave revolution.
Stayed 1 night in Feb 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 2 nights in Feb 2025

6/10 Okay

Olga

Stayed 1 night in Aug 2024

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impressive, Clean, Friendly Staff

I was impressed with how nice and clean the lobby and the valet parking was. It didn’t smell like car exhaust being so close to the valet parking. The staff was very nice and the rooms were very clean. They had Netflix on the tv available already without having to use your own account. Other options were available as well on the tv. Overall it was a very nice stay and I would stay there again for sure.
Stayed 1 night in Feb 2025

8/10 Good

Tasia

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Convenient location, very nice staff, clean, newer place but finished pretty sloppy (bad caulking/paint/etc) towels are scratchy and small. Pretty rooftop area with a nice hot tub and tiny bar. Not every room has a safe. Overall a good experience and would return.
Stayed 2 nights in Jan 2025

10/10 Excellent

Adrian

Liked: Property conditions & facilities
Staff was great. The gentleman's on the roof top where polite and friendly
Stayed 1 night in Feb 2025

10/10 Excellent

Kendon

Liked: Cleanliness, amenities, property conditions & facilities
Great rooms!
Stayed 1 night in Feb 2025

10/10 Excellent

Rocio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, clean rooms, comfy beds walking distance to all down town
Stayed 2 nights in Jan 2025

10/10 Excellent

Dara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Francisco

Stayed 1 night in Jan 2025