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Hotel West Plaza

3.0 star property

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Photo gallery for Hotel West Plaza

Terrace/patio
Front of property
Deluxe Triple Room | Minibar, in-room safe, desk, laptop workspace
Reception
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
8025 Calle Emiliano Zapata Zona Centro, Tijuana, BC, 22000
  • Place, Av Revolución
    ‪3 min walk‬
  • Place, The Emporium
    ‪3 min walk‬
  • Place, El Popo Market
    ‪7 min walk‬
  • Airport, Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪7 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Room

8.8 out of 10
Excellent
(48 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room

9.0 out of 10
Wonderful
(36 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Triple Room

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds

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About this property

Hotel West Plaza

This smoke-free hotel features a restaurant, a bar/lounge and a business centre. WiFi in public areas is free. Other amenities include a 24-hour front desk. Change of towels is available on request
Hotel West Plaza offers 78 air-conditioned accommodations with minibars and a safe. 60-inch Smart televisions come with premium cable channels. Bathrooms include a shower.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

During your stay at Hotel West Plaza , you're just a quick walk from Av Revolución. Free WiFi in public areas, a restaurant and a bar are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include a business centre, meeting rooms and a lift
  • Just a 5-minute drive from San Ysidro Border Crossing and a few minutes from CAS Visa USA
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

WiFi is free in public spaces.

This 3-star Tijuana hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to 1:00 PM.
Hotel West Plaza has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 1:00 PM for a fee: MXN 150 to 300 per person
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (160 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 60-inch smart TV with premium cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in fee: MXN 400
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 150 to 300 per person
  • Early check-in fee: MXN 400 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel West Plaza Hotel
Hotel West Plaza Tijuana
Hotel West Plaza Hotel Tijuana

Hotel West Plaza Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 880 out of 1161 reviews
Rating 8 - Good. 146 out of 1161 reviews
Rating 6 - Okay. 71 out of 1161 reviews
Rating 4 - Poor. 30 out of 1161 reviews
Rating 2 - Terrible. 34 out of 1161 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

John D

Stayed 1 night in Jan 2026

6/10 Okay

Bertha

Travelled with family
The guy at the front desk turned out to be a great guy as well as one of the parking attendants. However there were so many issues during my stay here, I'll have to write a follow up review. I would have to think really hard before I think of staying here again... The two people I mentioned deserve 5 star the hotel 3 and the other staff members I encountered deserv maybe 1 star.
Stayed 3 nights in Jan 2026

10/10 Excellent

Juan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The hotel was very clean. The staff were nice and attentive. The room service was great and quick.
Stayed 2 nights in Jan 2026

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean, friendly staff and what I liked more was the room and bathroom was very spacious. I would stay there again.
Stayed 1 night in Jan 2026

10/10 Excellent

Octavio

Liked: Cleanliness, amenities, property conditions & facilities
Overall everything was excellent
Stayed 1 night in Jan 2026

10/10 Excellent

Ramiro

Stayed 1 night in Jan 2026

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, property conditions & facilities
Excelente lugar, limpio y buen servicio
Stayed 1 night in Jan 2026

6/10 Okay

Rosendo

Liked: Staff & service
Disliked: Property conditions & facilities
No hot water to shower next door building smells bad
Stayed 2 nights in Jan 2026

10/10 Excellent

Dean

Stayed 1 night in Jan 2026

8/10 Good

Miguel

Stayed 1 night in Jan 2026

10/10 Excellent

Manuel

Liked: Cleanliness, amenities, property conditions & facilities
the rooms are but bathrooms need some remodeling but stuff was very nice
Stayed 1 night in Jan 2026

10/10 Excellent

Mercedez, Oxnard

Stayed 1 night in Jan 2026

4/10 Poor

Juan Antonio, Santa Rosa

Stayed 2 nights in Jan 2026

10/10 Excellent

Ruth

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff. Great view, room aesthetically pleasing. Proximity to downtown.
Stayed 2 nights in Jan 2026

10/10 Excellent

Alex, Oxnard

Stayed 2 nights in Jan 2026

8/10 Good

wali

Liked: Cleanliness, staff & service, amenities
There was no water in their showers at 4th floor.
Stayed 2 nights in Jan 2026

10/10 Excellent

Octavio

Liked: Cleanliness, amenities, property conditions & facilities
Overall everything was Excellent
Stayed 1 night in Jan 2026

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
The morning staff was great. I forgot his name but he spoke English… the lady in the night she was okay. The parking man was great too, so helpful. Rooms were clean and very nice.
Stayed 1 night in Jan 2026

10/10 Excellent

William

Stayed 1 night in Jan 2026

10/10 Excellent

Dominick

Stayed 3 nights in Jan 2026

10/10 Excellent

Luis

Yes and yes very extremely clean and very relaxing
Stayed 1 night in Jan 2026

10/10 Excellent

Zaira

Stayed 1 night in Dec 2025

10/10 Excellent

Horacio

Stayed 1 night in Jan 2026

10/10 Excellent

Octavio

Liked: Cleanliness, amenities, property conditions & facilities
Overall everything was excellent
Stayed 1 night in Jan 2026

10/10 Excellent

benjamin

Stayed 1 night in Jan 2026