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Hotel de La Loma

3.0 star property
VIP Access

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Photo gallery for Hotel de La Loma

A restaurant with outdoor seating, a view of the city, and a mural on the wall.
A building with vibrant murals, a reception area, and a well-maintained garden.
A hotel room with two wooden beds, a desk, a chair, a television, and a window with a view.
A building with a red exterior, a metal staircase, and a green artificial turf area.
A spacious room with a high ceiling, large windows, and a round table with chairs.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Housekeeping

Explore the area

View in a map
Av. Vicente Guerrero 58, Centro, Tlaxcala, TLAX, 90000
  • Place, Xicotencatl National Park
    ‪1 min walk‬
  • Place, Constitution Square
    ‪5 min walk‬
  • Place, Government Palace
    ‪7 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪42 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room

A neatly made bed with a wooden headboard, white bedding, and two red pillows. There is a wooden nightstand with a lamp and a phone on it. A wooden door is visible in the background.

Standard Room

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

A hotel room with two wooden beds, white bedding, red pillows, a bedside table, a nightstand, a lamp, and a window with a view.

Standard Double Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

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About this property

Hotel de La Loma

This smoke-free hotel features a restaurant, concierge services and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden.
Hotel de La Loma offers 26 accommodations with complimentary bottles of water. 32-inch flat-screen televisions come with satellite channels. Bathrooms include a shower. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Our customers tell us that they can't get enough of the helpful staff at Hotel de La Loma. During your stay, you're just a quick walk from Art Museum of Tlaxcala. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy Mexican cuisine while dining at El Mirador
  • Services include a concierge and tour or ticket assistance
  • Within a 10-minute walk of Art Museum of Tlaxcala and Constitution Square
There's a restaurant on site. WiFi is free in public spaces. A terrace, tour/ticket assistance, and a garden are also featured at Hotel de La Loma. Free self parking is available.

This 3-star Tlaxcala hotel is smoke free.

El Mirador – This restaurant specialises in Mexican cuisine and serves breakfast and lunch.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A restaurant

Restaurants on site

  • El Mirador

Conveniences

  • Limited-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water

More

  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 7:00 AM - 8:00 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel de La Loma Hotel
Hotel de La Loma Tlaxcala
Capital O Hotel de La Loma
Hotel de La Loma Hotel Tlaxcala

Hotel de La Loma Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 137 out of 239 reviews
Rating 8 - Good. 64 out of 239 reviews
Rating 6 - Okay. 26 out of 239 reviews
Rating 4 - Poor. 7 out of 239 reviews
Rating 2 - Terrible. 5 out of 239 reviews

8.8/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Rolando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and good service
Stayed 1 night in Oct 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, well situated
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything it was great and I love the way it looks the hotel
Stayed 9 nights in Jan 2025
Verified

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and helpful and it’s in an interesting part of town.
Stayed 1 night in Sep 2023
Verified

8/10 Good

Rosamaria

The hotel is well situated; could improve by renovating shower heads and brand new towels.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel de La Loma was wonderful. It was within walking distance of the plaza. The food in the restaurant was delicious. The service was stellar. The views of the city were breath taking. The room was very comfortable. I'll definitely stay there the next time that I am in Tlaxcala!
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Noelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was amazing!!! Very friendly specially Susana de receptionist at the lobby. People at the restaurant very friendly and polite. The view of the city was fantastic. I will definitely stay here again. Highly recommended.
Stayed 1 night in Mar 2025
Verified

6/10 Okay

Guillermo

Bed linens were not clean in our first room. The hotel moved us to another room that had clean linens.
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Consuelo

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Hotel room has too much mildew
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

JOSEPH

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, a good one-night stay. The receptionist was very capable and friendly, the room larger than expected and the hotel is an easy, short walk to Tlaxcala's centro. Two things would improve the stay: a couple of glasses in the bathroom and a better mattress. One side of the mattress was pretty beat up. But we would stay there again.
Stayed 1 night in Sep 2024
Verified

8/10 Good

RICARDO

Liked: Property conditions & facilities
M
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Jordy Hazael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 3 nights in Aug 2023
Verified

6/10 Okay

Gerald

Liked: Staff & service
‘Modest hotel with great view from most rooms. ‘No heating in winter, hot water if you wait ling enough, matress in room I had needs replacement. ‘No counter nor electrical plug in bathroom. ‘Great in-room wifi, though.
Verified

4/10 Poor

Norbert

Our bed was extremely uncomfortable and had to change room . Also they have no heating so the rooms are extremely cold in the evening
Stayed 4 nights in Aug 2024
Verified

4/10 Poor

Robert

Liked: Cleanliness, staff & service
Disliked: Amenities
Booked this hotel for 3 nights, left after first night. Room was very hot, no ac or fans. Wifi was terrible in my room. Bed was very noisy, it squeaked everytime I moved or the headboard would hit the wall
Stayed 3 nights in May 2024
Verified

8/10 Good

Martha Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Habitación muy amplia y cómoda. En todo, sólo hay que arreglarle un ruidito a la regadera.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente, una vista preciosa Me encantó, regresaré siempre que pueda
Stayed 1 night in Feb 2026
Verified

8/10 Good

Verónica

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Las camas y almohadas necesitan renovacion
Stayed 1 night in Mar 2026
Verified

8/10 Good

Georgina

Liked: Cleanliness, amenities, property conditions & facilities
La habitación muy cómoda y con una vista increíble. La terraza del hotel también tiene una linda vista. El restaurante agradable y con buen sazón
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Myriam Alejandri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy cómodo
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service
La habitación bien aunque tenia los equipos de tv todo suelto mal aspecto
Stayed 1 night in Dec 2025
Verified

8/10 Good

Luis Eduardo

Liked: Cleanliness, amenities, property conditions & facilities
La habitación es amplia y limpia
Stayed 1 night in Dec 2025
Verified

8/10 Good

MARIANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal con una atención excelente todo el tiempo. Los colchones ya necesitan cambio y otro tipo de almohadas.
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Paty

Disliked: Staff & service, property conditions & facilities, room comfort
Pésimo ya que : Soltamos otro día a de estancia y la encargada de manera déspota menciona no cuento con habitaciones disponibles,cuando en línea si había,por otra parte en el baño se estancaba el agua cuando salía la regadera,el tanque de la taza de baño no bajaba el agua se estancaba,los huéspedes no dejaban dormir puesto que la construcción tenía tablaroca ,en la madrugada se escuchaba que estaba suene y suene el teléfono y no contestaban ,hacían caso omiso.
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Angeles

Disliked: Cleanliness, amenities, property conditions & facilities
Lamentable estancia. Nunca tuvimos agua caliente por ende fue imposible ducharnos. En repetidas ocasiones se lo hicimos saber al personal pero no hubo solución. Llegamos al hotel ya noche y estaba todo cerrado, no había un portero o personal al pendiente, tuve que golpear la puerta muy fuerte para que salieran a abrirnos. Muy mal! Este tipo de hoteles no deberían estar en expedia.
Stayed 1 night in Oct 2025