Hotel Santa Rosa

3.5 star property

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Photo gallery for Hotel Santa Rosa

Lobby
Bed sheets
Breakfast, lunch and dinner served
View from property
View from property

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Restaurant
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Carretera a Toluca-Saucos # 9, Valle de Bravo, MEX, 51200
  • Place, Valle de Bravo Dam
    ‪9 min walk‬
  • Place, El Molino Waterfall
    ‪17 min walk‬
  • Place, Sanctuary of Santa Maria Ahuacatlán
    ‪10 min drive‬

Room options

Standard Room, 2 Double Beds

9.2 out of 10
Wonderful
(5 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Jetted Tub

7.6 out of 10
Good
(4 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Jetted Tub

7.6 out of 10
Good
(5 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Jetted Tub

  • Partial lake view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hotel Santa Rosa

This smoke-free hotel features a full-service spa, an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, spa services, a children's pool and a 24-hour front desk are on-site.
Hotel Santa Rosa offers 39 accommodations with a hairdryer and free toiletries. This accommodation offers separate sitting areas. Flat-screen televisions come with cable channels. In-room massages and hairdryers can be requested. Housekeeping is provided on a daily basis.
An outdoor pool and a children's pool are on site.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
During your stay at Hotel Santa Rosa, you'll be within walking distance of Valle de Bravo Dam. Enjoy features like free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the outdoor pool
  • Indulge with manicures and pedicures, hot stone massages or reflexology at the spa
  • Amenities include a terrace and a vending machine
  • 14 minutes on foot from Valle de Bravo Dam and a 3-minute drive from El Molino Waterfall
There's a restaurant on site. WiFi is free in public spaces. Hotel Santa Rosa offers its guests a full-service spa, an outdoor pool, and a children's pool. Spa services, a terrace, and a vending machine are also featured at Hotel Santa Rosa. Free self parking is available.

This 3.5-star Valle de Bravo hotel is smoke free.

On-site venue – This restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Thai massages

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Santa Rosa Valle de Bravo
Santa Rosa Valle de Bravo
Hotel Santa Rosa Hotel
Hotel Santa Rosa Valle de Bravo
Hotel Santa Rosa Hotel Valle de Bravo

Hotel Santa Rosa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 143 out of 460 reviews
Rating 8 - Good. 169 out of 460 reviews
Rating 6 - Okay. 73 out of 460 reviews
Rating 4 - Poor. 39 out of 460 reviews
Rating 2 - Terrible. 36 out of 460 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

TERESA

Liked: Cleanliness, staff & service
Disliked: Amenities
Great view
Stayed 1 night in Jun 2022
Verified

8/10 Good

Jiehua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good view, clean room. only issue is that the parking lot is a bit far
Stayed 1 night in Feb 2023
Verified

8/10 Good

José Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities
They need elevators from parking to rooms
Stayed 3 nights in Jan 2024
Verified

8/10 Good

Philippe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms. It was still in renovation so some noice. Also there is a street in front and down in the back so it can be noisy.
Stayed 5 nights in Sep 2022
Verified

8/10 Good

ireri erendira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Julio Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Si
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Edgar Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación excelente y muy buena vista a la presa de Valle de Bravo!
Stayed 1 night in Mar 2026
Verified

8/10 Good

Juan Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien!! Cumple!! La atención es buena el lugar está limpio y tiene buenas instalaciones
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Claudio

El lugar
Stayed 1 night in Feb 2026
Verified

4/10 Poor

beatriz

Disliked: Property conditions & facilities
La habitación está descuidada con grietas, nada equipadas, como está al pie de carretera los ruidos no dejan dormir El personal de la recepción muy mala actitud, sobrevenden, no están capacitados para administrar un hotel.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Alexander

Todo bien
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities
La habitación muy agradable y confortable. La vista que tiene el hotel hacia el lago y las montañas, muy padre. Las instalaciones son muy buenas. Tiene todas las amenidades necesarias.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación muy limpia, aunque se escucha mucho el ruido exterior y de las habítaciones de alado
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Ricardo

Liked: Amenities
Tienen aún mucho q arreglar
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Jaramillo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

PESIMO Restaurante

Todo bien, excepto el restaurante PESIMO, no tenían pasta de ningún tipo ya tienen una carta limitada y aparte no tienen todo y el mesero se molestó porque no quisimos pedir de lo que si tenían, mejor pásen la administración del restaurante a alguien que sepa, solo dediquense al hotel
Stayed 1 night in Jul 2025
Verified

8/10 Good

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracias por la hospitalidad
Stayed 1 night in Jun 2025
Verified

6/10 Okay

zulema

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Pedi esa habitación sólo por la tina dentro del cuarto, sin embargo, salía tan poca agua que se tardo en promedio 4 horas y 20 minutos en que pudieramos usarla, sólo por que no teniamos tanta prisa, y el hidromasaje de plano no funciono, mande mensaje al personal por whatsaap (por que no tienen telefono) y me contestaron hasta el día siguiente. En general esta bien el hotel pero no cumplio para mi lo que requeria, también tiene la inconveniencia del Estacionamieto, medio lejos para subir y bajar de donde te tienes que quedar estacionado. La vista buena y la limpieza bien. El menú del resturante también me parecio muy pequeño.
Stayed 1 night in Jun 2025
Verified

8/10 Good

José Luis Rodríguez

Liked: Cleanliness, amenities, property conditions & facilities
Me pareció una buena opción para ir a un fin de semana y una visita corta, el personal es muy amable pero no se da abasto en el restaurante para dar buen servicio, falta detalles de la comida por ejemplo tener un buen pan de dulce o hacer paquetes...
Stayed 1 night in May 2025
Verified

6/10 Okay

JAIME EDUARDO

Las instalaciones no son lo mejor, las habitaciones son de mediana calidad, la ubicación excelente
Stayed 1 night in May 2025
Verified

8/10 Good

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo perfecto excepto la parte del restaurante, únicamente había una mesera y ella estaba atendiendo a todas las personas, el servicio de ella fue excelente pero al ser la única si estaba saturada en trabajo
Stayed 3 nights in May 2025
Verified

10/10 Excellent

yael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy padre
Stayed 3 nights in Apr 2025
Verified

2/10 Terrible

Casandra

Disliked: Cleanliness
Las instalaciones están súper deterioradas, no tenían ni habitación lista, no sirve el hidromasaje de la tina, el agua del alberca se ve súper sucio.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tuvimos una muy buena estancia y la ubicación fue conveniente para ir al centro de Valle y a Avandaro en coche
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
Es un lugar muy bonito con muy buenas instalaciones tiene algunos detalles como la entrada para el cuarto la puerta se arrastra es un detalle mínimo, pero creo que podría ser un gran Hotel si tuviera aire acondicionado e Internet
Stayed 2 nights in Mar 2025