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Best Western Cades Cove Inn

2.5 star property

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Photo gallery for Best Western Cades Cove Inn

A modern living room with a sofa, a coffee table, and a dining area.
Desk, iron/ironing board, free WiFi, bed sheets
A spacious room with large windows, a patterned rug, and a modern ceiling design.
A reception area with a counter, two sofas, a coffee table, and a large window providing a view of the outdoors.
A living room with a stone fireplace, a flat-screen TV mounted above a cabinet, and a dining table with chairs.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
7824 E Lamar Alexander Pkwy, Townsend, TN, 37882
  • Place, Townsend Visitor Center
    ‪3 min walk‬
  • Place, The Little River Railroad and Lumber Company Museum
    ‪6 min walk‬
  • Place, Dark Island Swinging Bridge
    ‪7 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪31 min drive‬

Room options

View all photos for Accessible - 1 King, Mobility Accessible, Bathtub, Non-Smoking

A hotel room with a large bed, bedside tables, a desk, a chair, a window with curtains, and an air conditioning unit.

Accessible - 1 King, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, bedside tables, a desk, and a window with curtains.

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for 2 queen beds, nonsmoking

Two double beds with a tree pattern bedspread, a large window with curtains, and a wall-mounted light fixture.

2 queen beds, nonsmoking

  • Sleeps 4
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(15 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

A hotel room with a sofa, a small table, a bed with a headboard, and a nightstand.

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

8.6 out of 10
Excellent
(4 reviews)
  • 67 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, a chair, and a window with curtains.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(39 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(8 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Best Western Cades Cove Inn

Along with a fitness centre, this smoke-free hotel has a business centre and a 24-hour front desk. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine. Housekeeping is available on request.
Best Western Cades Cove Inn offers 54 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include baths or showers and complimentary toiletries.

This Townsend hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
The free breakfast at Best Western Cades Cove Inn gets high marks from our customers. During your stay, you're just a quick walk from Shadows of the Past Hiking/Biking Trail. Features include free WiFi in public areas and free self-parking, plus a gym.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a business centre and a vending machine
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the breakfast
  • Steps from Shadows of the Past Hiking/Biking Trail and 3 minutes on foot from Townsend Visitor Center
  • Pets welcome for a fee (restrictions apply)
Public spaces have free WiFi. You'll find a business centre on site. Free breakfast is served daily. A fitness centre and a vending machine are also featured at the business-friendly Best Western Cades Cove Inn. Free self parking is available.

This Townsend hotel is smoke free.

Guests are served a free full breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible van parking

More

  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet, per night
  • Maximum 2 (weight limit: 80 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Cades Cove
Best Western Cades Cove Inn
Best Western Cades Cove Inn Townsend
Best Western Cades Cove Townsend
Cades Cove Inn
Best Cades Cove Townsend
Best Western Cades Cove Inn Hotel
Best Western Cades Cove Inn Townsend
Best Western Cades Cove Inn Hotel Townsend

Best Western Cades Cove Inn Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 479 out of 1000 reviews
Rating 8 - Good. 268 out of 1000 reviews
Rating 6 - Okay. 131 out of 1000 reviews
Rating 4 - Poor. 69 out of 1000 reviews
Rating 2 - Terrible. 53 out of 1000 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms and very quiet peaceful stay
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

SueAnn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean facilty, friendly staff, good breakfast
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the staff were helpful and friendly. Overall is was a nice stay
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Timmy

Room was clean very quite and breakfast was really good
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great. We parked right in front of our room
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Ckean rooms.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very clean, comfortable and quiet. Even through it was busy it was very relaxing atmosphere. It fit right in with the small town charm. We will definitely be back!
Stayed 1 night in Mar 2026
Verified

8/10 Good

Traci

Liked: Cleanliness, amenities, property conditions & facilities
Staf was very friendly. Great breakfast
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Great motel in a great place
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great place to stay you could see and see the great Smokey Mountains from the run and also right in front of the Hotel there was area that is made for walking or riding your bike on. We walked everyday while we were there. The only thing about the hotel there is no pool or a coffee pot in your room but you can go to the office and get coffee thru 10pm.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean staff was friendly and very helpful check in and out easy. Breakfast was great
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Carie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room great location
Stayed 2 nights in Dec 2025
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, amenities
Hotel is clean but is a older hotel and a little dated
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable at a great price.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything at this hotel was welcoming and inviting. My family and I enjoyed our stay. Our favorite part was the delicious breakfast buffet. They room were comfortable and clean.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Vera

Liked: Cleanliness, staff & service, amenities
Everything was excellent
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

christine

Liked: Cleanliness, amenities, property conditions & facilities
Everything about this place and people where GREAT!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Donna

Clean and comfortable bed.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities
The room was clean and the staff friendly.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service
Clean, large well appointed room. Great breakfast.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Brent

Liked: Cleanliness, amenities, property conditions & facilities
Clean the staff was very pleasant.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Dino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the cleanest hotels we’ve ever stayed at! The room was plenty spacious, very well priced, breakfast was great with several options available, and it was centrally located to the town. The staff put it over the top for us — extremely kind and helpful, with an obvious amount of pride in what they were doing there — whether it was checking us in, cleaning, or offering breakfast! That impressed us the most! We rarely take the time to write reviews, but they are deserving — so here we are! 10 out of 10!!!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access, friendly staff.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

michael o

Liked: Cleanliness, staff & service, amenities
Very satisfied with all accomidations
Stayed 1 night in Nov 2025