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Aparthotel

Oaks Townsville Gateway Suites

4.0 star property

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Photo gallery for Oaks Townsville Gateway Suites

Outdoor spa tub
Balcony
Flat-screen TV
Apartment, 3 Bedrooms | Living area | Flat-screen TV
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air-conditioning
  • Laundry room
  • Gym

Explore the area

View in a map
2 Dibbs Street, South Townsville, QLD, 4810
  • Place, Castle Hill
    ‪12 min walk‬
  • Place, The Strand Beach
    ‪13 min walk‬
  • Place, Queensland Country Bank Stadium
    ‪13 min walk‬
  • Airport, Townsville, QLD (TSV)
    ‪11 min drive‬

Room options

View all photos for Apartment, 1 Bedroom (No Housekeeping)

A hotel room with a large bed, two bedside tables with lamps, a green accent wall, and a view of the city through the window.

Apartment, 1 Bedroom (No Housekeeping)

  • 59 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Hotel Room (No Housekeeping Service)

Laptop workspace, iron/ironing board, WiFi, bed sheets

Hotel Room (No Housekeeping Service)

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Apartment, 2 Bedrooms Kitchen (No Housekeeping)

Laptop workspace, iron/ironing board, WiFi, bed sheets

Apartment, 2 Bedrooms Kitchen (No Housekeeping)

  • 93 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 2 Single Beds and 1 King Bed

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms | Living area | Flat-screen TV

Apartment, 3 Bedrooms

  • 119 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 Queen Beds

View all photos for 2 Bedrooms Apartment

Bathroom | Shower, hair dryer, towels

2 Bedrooms Apartment

  • Sleeps 5
  • Free Wi-Fi

View all photos for 1 Bedroom River View

Laptop workspace, iron/ironing board, WiFi, bed sheets

1 Bedroom River View

  • Sleeps 3
  • Free Wi-Fi

View all photos for Apartment, 1 Bedroom, River View

Balcony

Apartment, 1 Bedroom, River View

  • River view
  • 59 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Apartment, 1 Bedroom, River View (No Housekeeping)

Balcony

Apartment, 1 Bedroom, River View (No Housekeeping)

  • River view
  • 59 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Hotel Room

Laptop workspace, iron/ironing board, WiFi, bed sheets

Hotel Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Hotel Room

Laptop workspace, iron/ironing board, WiFi, bed sheets

Hotel Room

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Apartment, 1 Bedroom

A hotel room with a large bed, two bedside tables with lamps, a green accent wall, and a view of the city through the window.

Apartment, 1 Bedroom

  • 59 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Apartment, 2 Bedrooms

Laptop workspace, iron/ironing board, WiFi, bed sheets

Apartment, 2 Bedrooms

  • 93 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 2 Single Beds and 1 King Bed

One-Bedroom Apartment-No Housekeeping

  • Sleeps 3
  • Free Wi-Fi

Hotel Room (No Housekeeping Service)

  • Sleeps 2
  • Free Wi-Fi

One-Bedroom Apartment With River View

  • Sleeps 3
  • Free Wi-Fi

View all photos for 1 Bedroom Apartment

Laptop workspace, iron/ironing board, WiFi, bed sheets

1 Bedroom Apartment

  • Sleeps 3
  • Free Wi-Fi

View all photos for 3 Bedrooms Apartment

Bathroom | Shower, hair dryer, towels

3 Bedrooms Apartment

  • Sleeps 6
  • Free Wi-Fi

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About this property

Oaks Townsville Gateway Suites

An outdoor pool, a fitness centre and WiFi in public areas are available at this smoke-free aparthotel. Self parking is free. Other amenities include dry cleaning, laundry facilities and tour/ticket assistance. Each apartment features a balcony, WiFi and a flat-screen TV. Additional amenities include a fridge, a hairdryer and a shower.
Oaks Townsville Gateway Suites offers 93 accommodations with a hairdryer and an iron/ironing board. Rooms open to balconies. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower. In-room wireless Internet access is available for a surcharge.

Recreational amenities at the aparthotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Oaks Townsville Gateway Suites. During your stay, you're just a quick walk from Perc Tucker Regional Gallery. Free self-parking, an outdoor pool and a gym are available. Built in 2009, this upmarket aparthotel has 93 apartments over 9 floors. Each apartment includes amenities such as a balcony and a flat-screen TV.
  • Each apartment offers a balcony, a flat-screen TV and a fridge
  • Free self-parking
  • WiFi for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Just a 4-minute walk from Perc Tucker Regional Gallery and 4 minutes on foot from Maritime Museum of Townsville
Oaks Townsville Gateway Suites offers its guests an outdoor pool and a fitness centre. Public spaces have WiFi for a fee. Oaks Townsville Gateway Suites also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This 4-star Townsville aparthotel is smoke free.

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: WiFi (AUD 5 per 24-hour period)
  • Available in some public areas: WiFi (AUD 5 per 24-hour period)

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • Freezer
  • Refrigerator
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 65 per night

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Outdoor areas

  • Balcony

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Tour and ticket assistance

Location highlights

  • On a river

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 9 floors
  • 93 units
  • Built in 2009

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 per cent for credit card payments
The front desk is open daily from 7:00 AM - 9:30 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 65 per night.
  • Cots (infant beds) are available for AUD 20 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: AUD 5 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 5 per 24-hour period (rates may vary)
  • Crib (infant bed) fee: AUD 20 per night
  • Rollaway bed fee: AUD 65 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 9:30 PM.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Gateway Oaks
Oaks Gateway
Oaks Gateway Palmer
Oaks Gateway Palmer Hotel
Oaks Gateway Palmer Hotel South Townsville
Oaks Gateway Palmer South Townsville
Oaks Gateway Palmer Apartment South Townsville
Oaks Gateway Palmer Apartment
Oaks Gateway Suites Apartment South Townsville
Oaks Gateway Suites Apartment
Oaks Gateway Suites South Townsville
Oaks Gateway on Palmer
Oaks Gateway Suites Townsvill

Oaks Townsville Gateway Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 627 out of 1234 reviews
Rating 8 - Good. 426 out of 1234 reviews
Rating 6 - Okay. 115 out of 1234 reviews
Rating 4 - Poor. 44 out of 1234 reviews
Rating 2 - Terrible. 22 out of 1234 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Suzanne

Travelled with group
Liked: Cleanliness, room comfort
The room was nice. But the air conditioner made a lot of weird noises. Then it started to drip water.
Stayed 3 nights in Jan 2026

4/10 Poor

Kylie

Stayed 1 night in Dec 2025

10/10 Excellent

andrew

Liked: Cleanliness, room comfort
Had nice view of river and town from balcony was in a quiet area plenty of dinning options close by , easy walk to cowboys leagues club and Woolworths
Stayed 1 night in Dec 2025

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great view balcony .Receptionist was a delight , she was so helpful friendly welcoming to hotel. Parking numbers bit confusing but easy access rooms.Cleaning staff very understanding and helpful.
Stayed 3 nights in Jan 2026

2/10 Terrible

Steven

Stayed 1 night in Dec 2025

6/10 Okay

Malcolm

Stayed 2 nights in Dec 2025

10/10 Excellent

Clifford

Liked: Cleanliness
Stayed 1 night in Nov 2025

10/10 Excellent

Peita, Townsville

Stayed 3 nights in Nov 2025

10/10 Excellent

Graham

Stayed 2 nights in Nov 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really good
Stayed 1 night in Nov 2025

8/10 Good

William

Stayed 2 nights in Nov 2025

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was off to a disappointing start when we were checking in the hotel took a much larger security deposit than what was confirmed on my booking. Upon questioning the amount I was told it was because there was a concert on in town that night.
Stayed 1 night in Nov 2025

10/10 Excellent

Sharmane

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean & spacious. So many walkable dining options nearby and very close to stadium. Would definitely recommend to friends and will definitely stay again!
Stayed 2 nights in Oct 2025

10/10 Excellent

Nathan

Stayed 1 night in Oct 2025

4/10 Poor

Julie

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Room smelt on arrival and had to open balcony door to air out. Bath spout is nearly off, it has been bogged on. Toilet roll holder doesn’t hold toilet paper as is moving. Had to pay 2 x $100 deposits has had two bookings for consecutive nights and stayed in same room.
Stayed 1 night in Oct 2025

10/10 Excellent

Allan

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Siegfried Robert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel for the price and area. Will be back!
Stayed 2 nights in Oct 2025

6/10 Okay

Dan

Stayed 2 nights in Sep 2025

8/10 Good

Kathy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Our vehicle didn’t fit into the carpark. Too tall. Made parking difficult during the day. After hours was fine as there was adequate loading bays to park in.
Stayed 1 night in Oct 2025

2/10 Terrible

Kiera

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty and in need of a complete overhaul. Kitchen cupboards were broken and just placed closed. When opened the whole door fell off. Ac was smashed. Rubbish left behind in the room. Extra blanket was visibly soiled and had debris fly off it when we retrieved it. What appeared to be someone’s foot skin was on the couch and coffee table. Bathroom smelt like sewerage overnight. And the soap dispensers had dust and were dirty. Toilet roll holder coming off the wall and patched up holes in walls no sanding or painting done. I didn’t notice right away but the more I looked the more broken or dirty things I found. If I had not been so tired when we arrived I would have just left again. Beds were terribly uncomfortable. I reported to reception and all I received was sorry about that I will let someone know. Did not take down any details of what I had reported, acted very uninterested. I would not stay again. The location is great however. It is a little noisy due to the main road but that is to be expected. If they updated the rooms it was be a fantastic place to stay.
Stayed 1 night in Oct 2025

6/10 Okay

Saraya

Liked: Property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Joanne

Stayed 12 nights in Sep 2025

10/10 Excellent

Nina

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable, gym was a little lacking in terms of weights, and there were little things like the chairs in the room had significant wear. A cover would fix this cheaply and quickly. Otherwise a seamless stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

Troy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Onsite parking. Easy walk to many dining options. Clean and tidy rooms
Stayed 2 nights in Sep 2025

8/10 Good

Elinor

Liked: Cleanliness, property conditions & facilities
Overall good
Stayed 1 night in Sep 2025