The Ship and Castle

3.0 star property

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Photo gallery for The Ship and Castle

Exterior
Breakfast and dinner served
Family Room | Desk, iron/ironing board, free WiFi, bed sheets
Front of property
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Laundry
  • Pet-friendly

Explore the area

View in a map
THE WATERFRONT, SAINT MAWES, Truro, England, TR2 5DG
  • Falmouth University
    ‪27 min drive‬
  • Gyllyngvase Beach
    ‪29 min drive‬
  • Pendennis Castle
    ‪29 min drive‬
  • Newquay (NQY-Newquay Cornwall)
    ‪46 min drive‬

Room options

Superior Twin Room, Sea View

8.6 out of 10
Excellent
(4 reviews)
  • Sea view
  • Sleeps 2
  • 2 Single Beds

Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Standard Single Room

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 1
  • 1 Single Bed

Standard Double Room, Sea View

7.6 out of 10
Good
(9 reviews)
  • Sea view
  • Sleeps 2
  • 1 Double Bed

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, Sea View

  • Sea view
  • Sleeps 2
  • 2 Single Beds

Standard Twin Room

8.6 out of 10
Excellent
(11 reviews)
  • Sleeps 2
  • 2 Single Beds

Superior Double Room, Sea View

8.2 out of 10
Very good
(10 reviews)
  • Sea view
  • Sleeps 2
  • 1 Double Bed

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About this property

The Ship and Castle

Beachfront hotel for sun and fun
This hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, self parking and laundry facilities.
The Ship and Castle offers 54 accommodations with coffee/tea makers and a hairdryer. Cable televisions are provided.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us they can't get enough of The Ship and Castle's great location. During your stay, you're just a quick walk from Cornwall Area of Outstanding Natural Beauty. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, laundry facilities and a lift
  • Guests have great things to say about the location and the helpful staff
  • Steps from Cornwall Area of Outstanding Natural Beauty and St. Mawes Beach
  • Dogs welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The Ship and Castle also features laundry facilities, a front desk safe, and a lift. Parking is available for a fee.
For a fee, guests can enjoy a full breakfast daily from 8:30 AM to 10 AM.
On-site venue – This restaurant serves breakfast and dinner.
View Cafe – This café only serves light fare. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 8 per night)

Food and drink

  • Daily full breakfast available 8:30 AM to 10 AM for a fee: GBP 10.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • View Cafe

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • On the beach

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 10.95 per person
  • Self-parking fee: GBP 8 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Ship Castle Hotel St Mawes
Ship Castle St Mawes
The Ship Castle
The Ship Castle Hotel
The Ship and Castle Hotel
The Ship and Castle Truro
The Ship and Castle Hotel Truro

The Ship and Castle Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 70 out of 294 reviews
Rating 8 - Good. 108 out of 294 reviews
Rating 6 - Okay. 70 out of 294 reviews
Rating 4 - Poor. 32 out of 294 reviews
Rating 2 - Terrible. 14 out of 294 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok. Nothing special. Good breakfast even though the staff in the restaurant didn’t know we were there?
Stayed 1 night in May 2025

10/10 Excellent

Ronnie, Basingstoke

Liked: Cleanliness, amenities, property conditions & facilities
Easy check-in.
Stayed 1 night in May 2025

8/10 Good

Darran

Travelled with family
Liked: Staff & service
We stayed for our Wedding Anniversary, and the hotel was nice, it is very dated but the atmosphere and people there where lovely. The room was nice and comfortable and the the view from our balcony was nice. We only stayed for one night and it was a nice experience. We had the breakfast the next day and that was worth the money and very filling.
Stayed 1 night in May 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were fantastic, so helpful and friendly. They were great with my husband's gluten free diet. They are making the best of a lovely, old premises
Stayed 4 nights in May 2025

4/10 Poor

Lee

Travelled with partner
Disliked: Amenities
good price, good brekfast buffet, freindly staff
Stayed 2 nights in May 2025

8/10 Good

Philip

Business traveller

Great location

Loverly location but restaurant over priced and food basic. The hotel is going through a renovation in the near future so hopefully improvements will be made.
Stayed 1 night in May 2025

8/10 Good

caron

Liked: Cleanliness, staff & service
Would have liked to sit at breakfast table a while before ordering breakfast little bit rushed.
Stayed 1 night in May 2025

6/10 Okay

peter

Stayed 2 nights in May 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place,lovely breakfast, close to sea
Stayed 1 night in May 2025

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never stay there. It's awful

It was awful. I only stayed one night. The place was not clean, the bedroom door would not lock, the toilet was leaking and there was no hot water, so not possible to shower. All the locals laugh (not in a good way) when I said I stayed there. I would like at least one nights rebate, but in all honesty suspect that will never happen.
Stayed 2 nights in Apr 2025

8/10 Good

Jeff

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

6/10 Okay

Julie

Travelled with partner
In ideal position to everything but dissatisfaction with the size of the bedroom and bathroom and that on a Saturday night the bar was closed at 21:30pm so was only allowed 1 drink after returning from our dinner .Also no water to drink in our room and considering the bar was shut early we were quite disappointed.
Stayed 1 night in Apr 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Welcoming and central location

Lovely location. Very comfortable. Receptionist very friendly and efficient.
Stayed 1 night in Apr 2025

8/10 Good

D J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

a pleasant 2 day stay with our dog

Enjoyed our stay here in dog friendly room at the Ship and Castle. Friendly staff and good choice of food. Good location right on the harbour
Stayed 2 nights in Aug 2024

4/10 Poor

Katie

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I booked I had a filter of free parking on and there is no parking near this hotel. When I checked in the lady on reception did not mention about making a reservation for dinner, when I went down to dinner they were fully booked and could not fit me in.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Historic building on water close to shops and pubs

Historic property with great location on water. Walkable to all locations in town. Lovely helpful staff. Great restaurant below. Parking is about 2 blocks away in town car park lot so not so great lugging suitcases back and forth but daily rate was reasonable
Stayed 6 nights in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place grear veiws comfortable bed
Stayed 1 night in Oct 2024

8/10 Good

Val

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Lovely area. Hotel staff very friendly and helpful. Room size very good but needs a lot of attention like most of the hotel. Never seen so many cobwebs. Curtains in room hard to open and close. Took ages for bath to empty. Just needs a couple of handymen going round checking things are working ok.
Stayed 2 nights in Sep 2024

8/10 Good

Heather

Liked: Staff & service
The views were nice. I ask for a tea pot as the tea was stewed in a thermos. When i ask for my room to be cleaned the bin wasn't emptyed, and needed to be.
Stayed 7 nights in Sep 2024

10/10 Excellent

Val

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Glyn

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the position of the property, by the waterfront.
Stayed 1 night in Sep 2024

10/10 Excellent

Philippa

Liked: Cleanliness, staff & service, amenities
Low cost room right on the sea front in St Mawes.
Stayed 2 nights in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spent one night only, everything was fine. Parking was public quay-side carpark, less than 50meters away, which required an 8am top-up.
Stayed 1 night in Sep 2024

6/10 Okay

ESOSA GODWIN

Liked: Cleanliness, room comfort
Disliked: Staff & service
Despite the good location, the property is dated and need refreshing all together. To be honest, customer’s service need to improve considerably right from reception through to dinning. We thought we would have dinner at the hotel on Saturday evening instead of eating out. The receptionist asked us to go to the dining room to be attended to at about 7:15pm, only to be told that the Head chef said the kitchen was closed. There were only few people eating at the time. We couldn’t believe it. So disappointed. The management top brass need to get grip of the situation, otherwise; the hotel will lose business to other hotels in that area!
Stayed 2 nights in Sep 2024