6/10 OK
Lorayn
Matkusti perheen kanssa
29.8.2025
Hyvää: Henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We had come to drop off our kid to college which seems to be the hottest weekend of the year. This hotel is very dated and in bad need of a refresh. When we walked into our room and it was just as hot inside as it was outside, it would have been nice if they turned on the A/C prior to us coming. We turned the A/C on and still no change in the room temperature, we called the front desk, and she sent a maintenance guy up Anaan. Anaan was the only saving grace, he partially fixed it but told us to change rooms. He found a nice cool room for us which was next door and bought us a fan. This room, which was just next door to the one we had, was vastly different. The old room had paint peeling off the doors, stained carpet and a very old TV. This new room was much nicer and had a smart TV. I kept the fan because the A/C was not powerful enough to keep the room cool. The hotel was not full so a little upset that we were given an old room to begin with. Since the change in the room, our access key never worked so it was very frustrating to go back down and get our access back.
Lorayn
Yöpyi 2 yötä elokuussa 2025
