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Collection O Faisano Boutique Luxury Hotel, Tulum Beach

3.5 star property
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Photo gallery for Collection O Faisano Boutique Luxury Hotel, Tulum Beach

2 outdoor pools, pool loungers
Deluxe Suite room | 1 bedroom, premium bedding, minibar, in-room safe
Lobby
Front of property
1 bedroom, premium bedding, minibar, in-room safe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Bar
  • Room service

Explore the area

View in a map
Circuito Yaax 04 Aldea Zama Premium, Tulum, Quintana Roo, 77760
  • Place, Dos Aguas Park
    ‪19 min walk‬
  • Place, Jaguar Park
    ‪5 min drive‬
  • Place, Hospital de Tulum
    ‪8 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪64 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Suite room

Deluxe Suite room | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Suite room

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior

Superior | 1 bedroom, premium bedding, minibar, in-room safe

Superior

  • 59 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe with Jacuzzi

Deluxe with Jacuzzi | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe with Jacuzzi

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Two Beds

Standard Two Beds | 1 bedroom, premium bedding, minibar, in-room safe

Standard Two Beds

  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Two beds

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Two beds

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Premium

1 bedroom, premium bedding, minibar, in-room safe

Suite Premium

  • 430 sq m
  • Sleeps 2

View all photos for Suite Luxury

1 bedroom, premium bedding, minibar, in-room safe

Suite Luxury

  • 225 sq m
  • Sleeps 2

View all photos for Suite Luxury

1 bedroom, premium bedding, minibar, in-room safe

Suite Luxury

  • 225 sq m
  • Sleeps 4

View all photos for Suite Luxury

1 bedroom, premium bedding, minibar, in-room safe

Suite Luxury

  • 300 sq m
  • Sleeps 2

View all photos for Room Standard

Bathroom | Deep-soaking bathtub, rainfall showerhead, free toiletries, hair dryer

Room Standard

  • 260 sq m
  • Sleeps 4

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About this property

Collection O Faisano Boutique Luxury Hotel, Tulum Beach

Central hotel connected to a shopping centre in Tulum with 2 outdoor swimming pools
This smoke-free hotel features 2 outdoor pools, a restaurant and a bar/lounge. Free breakfast (local cuisine) is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, a poolside bar, a snack bar/deli and a rooftop terrace are on-site. Change of towels is available on request
Collection O Faisano Boutique Luxury Hotel, Tulum Beach offers 24 air-conditioned accommodations, which are accessible via exterior corridors, and features iPod docking stations and minibars. Rooms open to balconies or patios. This individually decorated and furnished accommodation has separate sitting areas. Beds feature premium bedding. 55-inch Smart televisions come with digital channels, first-run films and Netflix. Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

This Tulum hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include coffee/tea makers and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with Access to hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services.
With your stay at Collection O Faisano Boutique Luxury Hotel, Tulum Beach, you'll be connected to a shopping centre and within walking distance of Dos Aguas Park. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free local cuisine breakfast served daily
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes bicycles to rent
  • 10 minutes by car from Tulum Beach and 11 minutes from Tulum Mayan Ruins
  • Ferry terminal and shopping centre shuttle service available for a fee
Collection O Faisano Boutique Luxury Hotel, Tulum Beach offers its guests 2 outdoor swimming pools and Access to hot tub. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

A rooftop terrace, spa services, and multilingual staff are also featured at the business-friendly Collection O Faisano Boutique Luxury Hotel, Tulum Beach. Self parking is free.

This 3.5-star Tulum hotel is smoke free.

Guests are served a free local cuisine breakfast daily from 8:00 AM to 11:00 AM. The hotel hosts a free manager's reception daily.
Collection O Faisano Boutique Luxury Hotel, Tulum Beach has a restaurant on site.
Room service (during limited hours) is available.
A hosted evening meal is available for a surcharge daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free local cuisine breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of USD 30
  • Private picnics
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Concerts/live shows
  • Cooking classes
  • Games
  • Hot tub
  • Winery release events

Family friendly

  • 2 outdoor pools
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Outdoors

  • Firepit
  • Garden
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No lift
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 2023
  • Local artist showcase
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • First-run films
  • Hulu
  • IPod dock
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 1:30 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the ferry terminal (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Hosted evening meal: USD 30

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Collection O Faisano Boutique Luxury Hotel, Tulum Beach offers transfers from the ferry terminal (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Faisano Nomadas
Faisano Nomadas Tulum
Faisano Nomadas Boutique Hotel-Adults Only Hotel
Faisano Nomadas Boutique Hotel-Adults Only Tulum
Faisano Nomadas Boutique Hotel-Adults Only Hotel Tulum

Reviews

Collection O Faisano Boutique Luxury Hotel, Tulum Beach Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 45 out of 67 reviews
Rating 8 - Good. 15 out of 67 reviews
Rating 6 - Okay. 3 out of 67 reviews
Rating 4 - Poor. 2 out of 67 reviews
Rating 2 - Terrible. 2 out of 67 reviews

Reviews

10/10 Excellent

Hermela Matios

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came as a group and had a really nice stay. Everything was clean and nice environment. It’s very cheap and safe. The staff were very kind and friendly, even the people that stayed there. I would 100% book here again for a trip back to tulum. The view waking up to the pool was wonderful. Couldn’t recommend this place enough!! I have never left a review but this place was really nice
Stayed 6 nights in Aug 2025

8/10 Good

Aleksander

Liked: Cleanliness, staff & service
Stayed 6 nights in Aug 2025

8/10 Good

mark

Stayed 1 night in Aug 2025

10/10 Excellent

Sharon

Stayed 1 night in Jul 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a small private pool in my room which was great
Stayed 1 night in Aug 2025

10/10 Excellent

Jasmine

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience and beautiful hotel within the local community. Pool was relaxing and the room was superb. I left my phone on the shuttle on the way to the location and John helped me get it back. What a trip saver! Highly recommend.
Stayed 2 nights in Jul 2025

2/10 Terrible

Dena

Place sucked and we were overcharged in cash when we left . I
Stayed 5 nights in Jul 2025

10/10 Excellent

Cynthia

Stayed 4 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

ROSA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and clean.
Stayed 7 nights in Jun 2025

8/10 Good

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a safe and quiet neighborhood. The breakfast was good. The staff was friendly and helpful. The room was very clean and has everything you need in it. Would definitely stay a next time if I happen to visit Tulum.
Stayed 4 nights in Apr 2025

8/10 Good

Mohammad

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Overall ok hotel. Will not recommend to families with small children.
Stayed 1 night in Apr 2025

10/10 Excellent

Joyce

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great experience at this hotel. Everything was very clean, and the staff was super friendly and attentive to every detail. They also have connections with transportation services, which was very convenient. Breakfast is by menu and really tasty. The hotel is quiet, and the area feels like a true getaway zone. I would definitely come back!
Stayed 2 nights in Apr 2025

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay and definitely recommend staying here when in Tulum, Javier and John are excellent, very attentive and have great customer service. The hotel amenities are incredible, pools, room and breakfast was delicious.
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location, wonderful ppols, close to amenities. Rooms are small but if you are on holiday, they are adequate.
Stayed 3 nights in Apr 2025

10/10 Excellent

Adel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

10/10 Excellent

Roxana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Ross

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best experience at the this hotel. The staff were amazing and went the extra mile to help us out, they even fixed a curling iron. We will be back
Stayed 3 nights in Feb 2025

10/10 Excellent

Lovninder

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Newer hotel set deep into a neighborhood. Grounds were kept very clean. Free breakfast on sitr. Chilaquiles were amazing. No security(locks/keycards) to enter the hotel. Accessible to anyone who walks in the front. Room had a terrible smell of mildew. Extremely large gaps in the foor allowing bugs in. Private pool on our patio was very small (4ftx4ft). Didn't use due to the plants the were covering half of the pool and bare wires sticking out of the wall next to the pool.
Stayed 2 nights in Sep 2024

10/10 Excellent

Carolina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hôtel! Staff very helpful and friendly! The hotel was perfect for a quiet time! If you’re looking for party or night life this isn’t the place or the area to go.
Stayed 6 nights in Aug 2024

8/10 Good

Arto, Charlotte

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room was amazing with the exception of the bathroom not having AC!! The back wall was open so there was a lot of mosquitos and we would have to spray bug repellent so we could use it and not get bit up. The only day we decided to have use the free breakfast.. All we wanted was the coffee and juice and when I asked the guy if I could have another cup of watermelon juice, even though we didn't eat anything. He told me I couldn't, that it was one per customer. Then when he saw I made a face. He decided I could have one, but would charge me. Which I don't mind. But tell me that first instead of saying no. or consider I didn't get a meal and just give me another cup.
Stayed 4 nights in Aug 2024

6/10 Okay

Roberto

Disliked: Cleanliness

Be aware when you pay!

They tax me a different amount of money in comparasion of HOTELS.com prices...
Stayed 1 night in May 2024

10/10 Excellent

Andrea

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024