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Hotel Shibari Tulum - Restaurant & Cenote Club

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Yaakun Grand Cenote View | Balcony view
Creator video
Lobby sitting area
2 outdoor pools, open 8:00 AM to 6:00 PM, pool umbrellas, pool loungers
View from property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Carretera Tulum Boca Paila KM 7, Tulum, QROO, 77766
  • Place, Tulum Beach
    ‪3 min walk‬
  • Place, Ven a la Luz Sculpture
    ‪6 min walk‬
  • Place, Tulum Mayan Ruins
    ‪19 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪76 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suki Garden View Deluxe

Suki Garden View Deluxe | Balcony view

Suki Garden View Deluxe

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Tsuri Jungle View Deluxe

1 bedroom, premium bedding, pillow-top beds, minibar

Tsuri Jungle View Deluxe

9.2 out of 10
Wonderful
(5 reviews)
  • Garden view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Shizen Garden View Plunge Pool

View from room

Shizen Garden View Plunge Pool

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Saastal Jungle View Plunge Pool

Balcony

Saastal Jungle View Plunge Pool

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Yaakun Grand Cenote View

Yaakun Grand Cenote View | Balcony view

Yaakun Grand Cenote View

  • Lagoon view
  • 74 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Shibari Grand Cenote Front

Shibari Grand Cenote Front | Balcony

Shibari Grand Cenote Front

10.0 out of 10
Exceptional
(1 review)
  • Lagoon view
  • 74 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hotel Shibari Tulum - Restaurant & Cenote Club

2 outdoor pools, a full-service spa and a restaurant are available at this hotel. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site. Change of towels is available on request
Hotel Shibari Tulum - Restaurant & Cenote Club offers 64 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. 70-inch Smart televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Tulum hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include espresso makers and a hairdryer. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a fitness centre.
Kan Spa has 3 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a mud bath.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Hotel Shibari Tulum - Restaurant & Cenote Club. During your stay, you're just a quick walk from Tulum Beach. Features include free WiFi in public areas, plus 2 outdoor pools and a full-service spa.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy international cuisine while dining at ATTA
  • Continental breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the 2 outdoor pools
  • Indulge with aromatherapy, body scrubs or reflexology at Kan Spa
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Steps from Tulum Beach and a 4-minute drive from Sian Ka'an Biosphere Reserve
Hotel Shibari Tulum - Restaurant & Cenote Club offers its guests 2 outdoor swimming pools and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and gift shops/newsstands are also featured at the luxury Hotel Shibari Tulum - Restaurant & Cenote Club. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Tulum hotel.

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 11:30 AM.
ATTA – This restaurant specialises in international cuisine and serves breakfast, brunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, uncovered parking on site (USD 20 per day)
  • Valet parking on site (USD 5 per day)
  • Limited on-site valet and self parking

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:30 AM for a fee: USD 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar

Restaurants on site

  • ATTA

Things to do

  • 2 outdoor pools
  • Designer stores
  • Full-service spa
  • Gym
  • Shopping

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Mud bath
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • No lift
  • Smooth flooring in room

More

  • Designated smoking areas

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 70-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Minibar
  • Wet bar

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per day
  • A tax is imposed by the city: USD 3.39 per accommodation, per night. This tax does not apply to children under 12 years of age.
  • Service fee: USD 17 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 30 per person
  • Uncovered self-parking fee: USD 20 per day
  • Valet parking fee: USD 5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
Property Registration Number ICA1912108R8
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.

Property is also known as

Hotel Shibari Tulum
Hotel Shibari Tulum - Restaurant & Cenote Club Hotel
Hotel Shibari Tulum - Restaurant & Cenote Club Tulum
Hotel Shibari Tulum - Restaurant & Cenote Club Hotel Tulum

Hotel Shibari Tulum - Restaurant & Cenote Club Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 281 out of 347 reviews
Rating 8 - Good. 31 out of 347 reviews
Rating 6 - Okay. 20 out of 347 reviews
Rating 4 - Poor. 9 out of 347 reviews
Rating 2 - Terrible. 6 out of 347 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities
Wonderful staff, great location, beautiful and comfortable room
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Rosa

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing! Super friendly and attentive. Rooms were clean, amenities were great, and food was delicious!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Nice quiet hotel. Good service from staff.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Emma

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect. I have literally no complaints. I would stay here again. Perfect location, amazing food, clean rooms, the attention to detail is incredible. Spa services were awesome, yoga was great, cenote is beautiful. Was sad to leave.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities
Great room, exceptional service. Very easy to valet
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Heather

Amazing
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

kayla

Liked: Cleanliness, amenities, property conditions & facilities
The service was impeccable, not a beat missed! The resort was stunning, well cared for, quiet, zen, and so beautiful. The rooms were well appointed, very private, and clean. It was an incredible stay :)
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

lorena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and cenote, great service and food. We loved yoga classes in the morning
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Bimal M

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, very private experience.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Nodira

Liked: Cleanliness, property conditions & facilities
It was very nice. However they wouldnt allow friends guest to the hotel. Otherwise. It is our third stay in this hotel and we enjoy it every time.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Heather

Liked: Cleanliness, amenities, property conditions & facilities
Wow! What a beautiful resort. The staff was so kind and attentive. Everything was spotless. The music was very relaxing. The pool and jacuzzi were heated, which was nice, since it was a bit chilly in the afternoon and at night. We only ate breakfast while we were there, but it was AMAZING! So fresh and delicious. Also, the area that the resort is located is super charming. There are small cafes, beach clubs, restaurants and boutiques, but not an overwhelming amount of noise and people. We will definitely be back!
Reception area
Cenote
Breakfast
Chia pudding
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been to Tulum 3 times and by far this has been the best hotel. Super Clean, location is perfect, food is amazing, great staff and BEAUTIFUL hotel
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Trevor

Liked: Cleanliness, amenities, property conditions & facilities
My stay at Shibari was amazing. It was hard to leave this place as it was such a unique and truly magical spot. The included breakfast is top notch and the service was amazing. The only negative thing about it is on the weekends you can get some noise from the nearby clubs until 2am. This doesn’t bother me as I often wear ear plugs when I sleep. And any hotel near the club zone has this same problem so it’s just a downside to staying within walking distance of that zone. I would definitely stay here again.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shibari is a top notch resort. Not your typical all inclusive. Very quiet, friendly staff, amazing rooms, top notch restaurant, the cenote inside is a great feature. I highly recommend this place for couples.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Angelina

Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

luisa

Liked: Cleanliness, amenities, property conditions & facilities
Where it is located is very close to everything, the workers are very attentive and the hotel is very clean and everything is very organized.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Tiago Miguel

Liked: Cleanliness, amenities, property conditions & facilities
The resort was outstanding, very calm and relaxing. The best was however the staff, couldnt be more attentive, truly amazing.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and cenote inside. Clean, spacious rooms and the service was great. We loved the zone it was in as far as walk ability
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Ericka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property that is conveniently located.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Maurice

Liked: Cleanliness, amenities, property conditions & facilities
Hotel Shibari was amazing. I suggest staying here when u visit Tulum. Its also plenty of resturants and shops walking distance from the property
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phenomenal stay, will come back again!
Stayed 2 nights in May 2024
Verified

6/10 Okay

Suhail

The hotel was good but the food was overpriced and water was stingily distributed 2 bottles a day lots of mosquitoes and jacuzzi was bit dirty and timmed not very cool… I will not return
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

piotr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Shibari is a wonderful place to stay in Tulum. It is very secure and safe, tranquil, and all of the staff are efficient, professional, and friendly. They had options to rent bikes and scooters, and had a nice restaurant along with room service.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing!! The property was very well maintained and clean and the food was delicious and unique. The spa, jacuzzi, cenote and pool also very clean and very nice.
Stayed 3 nights in Jun 2025