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Maya Pax

3.0 star property

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Photo gallery for Maya Pax

Outdoor pool, pool loungers
View from property
Balcony
Garden
Outdoor pool, pool loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchen
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Carr. Tulum-Carrillo Puerto, Tulum, QROO, 77780
  • Place, Hospital de Tulum
    ‪14 min walk‬
  • Place, Dos Aguas Park
    ‪19 min walk‬
  • Place, Holistika Art Walk
    ‪3 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪61 min drive‬

Room options

View all photos for Apartment, Pool View

Apartment, Pool View | Individually decorated, individually furnished, free WiFi, bed sheets

Apartment, Pool View

  • 70 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Sofa Beds
  • Free Wi-Fi

Bungalow, Garden View

  • Garden view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Double Room, Garden View

  • Garden view
  • 19 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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Reception
Panacea Condo Tulum
La Veleta
  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.6 out of 5, Wonderful, 144 reviews
The price is €68
includes taxes & fees
14 Jun - 15 Jun
Panacea Condo Tulum

About this property

Maya Pax

This apartment building features an outdoor pool, concierge services and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, express check-in, tour/ticket assistance and a garden are on-site. Each apartment features a kitchen, free WiFi and a coffee/tea maker. Free bottled water, a ceiling fan and a shower are among the other amenities that guests will find.
Maya Pax offers 8 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Each accommodation is individually furnished and decorated. Accommodation at this 3-star apartment has kitchens.

Bathrooms include a shower and complimentary toiletries. This Tulum apartment provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the apartment include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Maya Pax, you'll be within walking distance of Hospital de Tulum. Free WiFi in public areas, free self-parking and an outdoor pool are available. Built in 2008, this comfortable apartment building has 8 apartments over 2 floors. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a coffee maker and free bottled water
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • 9 minutes by car from Tulum Mayan Ruins and 12 minutes from Tulum Beach
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Maya Pax, you'll find an outdoor pool, barbecue grills, and multilingual staff. WiFi is free in public spaces. An airport shuttle (available on request) is available for a fee. Maya Pax also features tour/ticket assistance, a garden, and a picnic area. Self parking is free.

Property amenities

Pool/Spa

  • Manicures/pedicures
  • Outdoor pool
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) on request
  • Free self parking on site
  • Limited on-site self parking

Kitchen

  • Coffee/tea maker

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Garden
  • Picnic area

Laundry

  • Laundry facilities

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Fee: MXN 300 per accommodation per stay

Suitability/Accessibility

  • No lift

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Tour and ticket assistance

Location highlights

  • In the city centre

Things to do

  • Kayaking nearby
  • Scuba diving nearby
  • Snorkelling nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 2 floors
  • 4 buildings
  • 8 units
  • Built in 2008
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 9:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: MXN 300 per accommodation, per stay
  • Only dogs and cats are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MXN 2000 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 1000 per person (return)
  • Pet fee: MXN 300 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments
Mobile payment options include: PayPal
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Maya Pax offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Maya Pax Aparthotel Tulum
Maya Pax Aparthotel
Maya Pax Tulum
Maya Pax
Maya Pax Tulum
Maya Pax Apartment
Maya Pax Apartment Tulum

Maya Pax Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 20 out of 42 reviews
Rating 8 - Good. 17 out of 42 reviews
Rating 6 - Okay. 2 out of 42 reviews
Rating 4 - Poor. 2 out of 42 reviews
Rating 2 - Terrible. 1 out of 42 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Luiz Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendo, excelente custo benefício.

Staff super atencioso, prestativo. Nos forneceram mapas e dicas da região. O gerente nos forneceu seu telefone particular para contato. A 5 minutos de carro do centro de Tulum.
Stayed 5 nights in May 2019
Verified

6/10 Okay

Verified traveller

El lugar muy acorde al estilo de la zona. No me gusto qye esta en una calle demasiado obscura sin pavimento ni anuncios para llegar al hotel. Muy escondidi a pezar de que es muy facil de llegar, ya cuando ubicas el lugar no ponen letreros para ubicarlos mas facil.
Stayed 2 nights in Apr 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff. Great location and beautiful place
Stayed 2 nights in Dec 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
This place is very nice! I am happy with what they were working with. The location is nicely outside of the major Tulum area. Parts to consider improvement is the parking lot has large holes filled with water that make it scary to drive your car through especially if you have a low car. Also it can be noisy at night. We had a bungalow and I think a bird lives on the roof. Besides these things the property itself is very beautiful and the people running the place are very nice.
Stayed 3 nights in Nov 2018
Verified

8/10 Good

Florence

Bon rapport qualité prix

Grand appartement très très bien équipé Accueil agréable Un peu à l’ecart de Tulum Joli jardin avec piscine
Stayed 1 night in Aug 2018
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice, quiet apartment on the edge of town

A nice, comfortable apartment on the edge of town, but within walking distance (10 - 15 minutes) of many bars and restaurants. We found the bedroom very comfortable with excellent air conditioning, and ceiling fans in the rest of the apartment. A well equipped kitchen if you wanted to cook for yourself (which we did). A nice pool. The only downside for us was not having any chairs (apart from the dining table and outside on the patio) to sit on inside.
Stayed 3 nights in May 2018
Verified

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely spacious rooms. Could easily sleep six

Goid kitchen good beds. Large eating area. Entry was locked when we arrived at 9 p.m. had to ring for service. Staff reserved a cab for us for the next morning.
Stayed 1 night in Feb 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was difficult as the staff is only on site a few hours a day but it wasn’t too bad and we were able to check in within 30 minutes. Otherwise service was good. Bed was not that comfortable. They should buy new beds, sheets and blankets. I would have given five stars if that would have been better.
Stayed 7 nights in Oct 2017
Verified

2/10 Terrible

Brent

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Choose something else

Bed was rock hard, A/C didn’t work, free bikes but not enough for every guest, suite was big and had a kitchen but we were told that grocery store was 20min away so you would have to take a cab. Pictures are deceiving of property grounds. No cushions on pool chairs looks very run down in person. Zero water pressure for shower. Took 10 min of shower running to get warm water. Left after first night to stay somewhere comfortable but came back two nights later but no staff working on Sunday’s to give us our keys. Called the number at the front but they said they couldn’t get them to us. HOW IS THIS A REAL HOTEL!? Manager wouldn’t give us any sort of refund even though we couldn’t get in to the place we paid for. Worst experience we have ever had travelling anywhere. STAY AWAY. Note: Diana was very sweet and helpful (front desk staff) but management needs to pick a different career or take a course in hospitality. Terrible.
Stayed 8 nights in Dec 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, to most part.

Nice, spacious, clean apartments in serene compound. A little far by foot to town center. Had no hot water during my stay.
Stayed 1 night in Nov 2017
Verified

10/10 Excellent

Hervé

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A recommander

Hotel situé un peu loin du centre ville, mais ceci permet une tranquilité rare dans ce coin.... Kiara est fantastique, toujours prête à se mettre en 4 pour satisfaire ses clients.
Stayed 2 nights in Oct 2017
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel and service

Everything is excellent, the service, the hospitality, the staff, the pool
Stayed 1 night in Sep 2017
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excelente hotel, excelente atencion, ademas, muy tranquilo, es muy buena opción....
Stayed 2 nights in Jul 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice and clean and the lady was very helpful and told us about all the good food joints and all the local attraction and how to reach them.
Stayed 5 nights in Jun 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

It's a nice comfy place I would definitely come back
Stayed 2 nights in Jun 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

hotel para relajarse

si lo que buscas es un hotel para relajarte este es el indicado esta a 15 min caminando del centro de Tulum y 20 min la playa en taxi aprox el hotel te presta bici si asi tu lo deseas habitación muy limpia y cuenta con refrigerador y cocina
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Booking cancelled

Booking cancelled with short notice to us. Room was given to another guest with the excuse they wanted credit card details.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No tiene televisión, aún que es una experiencia diferente, al estar apartado de la ciudad si se necesita una tele
Verified

8/10 Good

Aaric

Liked: Cleanliness, property conditions & facilities, room comfort
A great location. You're far enough "out of town" that you don't get the street noise, but you're close enough either walking or borrowing their bikes that it's only 5 minutes to all the shops/restaurants.
Verified

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tulum

My family enjoyed the stay. Especially the presence of Toroto the cat. They have bycicles for free ridings
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Naturaleza

bien para descansar realmente
Verified

10/10 Excellent

Omer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Large clean apartment on gorgeous property

Large apartment. Great value. Very quiet property. Beautiful.
Verified

10/10 Excellent

Roberto G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poco escondido pero agradable

Muy bonito hotel, el servicio excelente, algo escondido pero estar en el vale la pena
Verified

8/10 Good

Barrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beechy Lees Bees tour of Mexico

This was a two night stop on our tour of Yucatan. We were going to Xel Ha the day after our arrival and this was perfectly positioned. The hotel room was immaculate and the staff very helpful. It is positioned in a very quiet neighbourhood o, not near the breaches but handy for the centre of Tulum. We recommend this hotel.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magnífico hospedaje

Muy limpio, muy tranquilo. La habitacion muy acogedora y equipada. Todo muy cerca. De verdad muuuy recomendable. Un mal entendido con el pago pero fuera de eso, todo excelente! Vacaciones con 2 niños!