See all properties
Entire apartment

Palais Aldea Zama Tulum by Casago

3.0 star property

Choose dates to view prices

Photo gallery for Palais Aldea Zama Tulum by Casago

Exterior
Exterior
Deluxe Studio | In-room safe, free WiFi, bed sheets
Reception
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Esq Av. Coba, Tulum, QROO, 77760
  • Place, Jaguar Park
    ‪3 min walk‬
  • Place, Hunab Lifestyle Center
    ‪3 min walk‬
  • Place, Tulum National Park
    ‪3 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪47 min drive‬

Room options

View all photos for Comfort Studio

Comfort Studio | In-room safe, free WiFi, bed sheets

Comfort Studio

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Apartment, Garden View

Family Apartment, Garden View | In-room safe, free WiFi, bed sheets

Family Apartment, Garden View

  • 71 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 2 Single Beds

View all photos for Superior Apartment, Multiple Beds

Superior Apartment, Multiple Beds | In-room safe, free WiFi, bed sheets

Superior Apartment, Multiple Beds

  • 101 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

Similar properties

Reception
Otonomus Tulum
  • Pool
  • Kitchen
  • Washing machine
  • Dryer
4.4 out of 5, Excellent, 220 reviews
The price is €62
includes taxes & fees
26 Feb - 27 Feb
Otonomus Tulum

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Palais Aldea Zama Tulum by Casago

Apartment with free parking, near Tulum National Park
This smoke-free apartment building features an outdoor pool, a 24-hour fitness centre and a rooftop terrace. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services and a communal living room are on-site. The apartment provides a flat-screen TV with digital channels, plus a kitchen with a fridge, a stovetop and a microwave. Guests can appreciate conveniences, such as a coffee/tea maker and a dining table, and other amenities include free WiFi and a balcony.
This apartment offers 3 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies. Accommodation at this 3-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower and hairdryers.

This Tulum apartment provides complimentary wireless Internet access, with a speed of 50+ Mbps. 40-inch flat-screen televisions come with digital channels.

Recreational amenities at the apartment include an outdoor pool and a 24-hour fitness centre.
During your stay at this apartment building, you're just a quick walk from Hunab Lifestyle Center. Features include free WiFi in public areas and free self-parking, plus an outdoor pool. This comfortable apartment building has 3 apartments. Free WiFi and a kitchen are available in the apartment.
  • Air-conditioned apartment with kitchen, balcony and flat-screen TV
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a rooftop terrace and a communal living room
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from Tulum National Park and 6 minutes from Tulum Mayan Ruins
Palais Aldea Zama Tulum by Casago offers its guests an outdoor pool and a 24-hour fitness centre. WiFi is free in public spaces. Palais Aldea Zama Tulum by Casago also features a rooftop terrace, concierge services, and complimentary use of a nearby fitness facility. Self parking is free.

This 3-star Tulum apartment is smoke free.

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Kitchen

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Griddle
  • Hob
  • Microwave

Dining

  • Dining table

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Communal living room
  • Dining table

Entertainment

  • 40-inch flat-screen TV with digital channels

Outdoor areas

  • Balcony
  • Rooftop terrace

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Limited-hour front desk
  • Safe

Location highlights

  • In a village
  • In an entertainment district
  • In the city centre

Things to do

  • 24-hour gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 3 units

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 9:00 AM - 6:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Palais Aldea Zama Tulum by Casago Tulum
Palais Aldea Zama Tulum by Casago Apartment
Palais Aldea Zama Tulum by Casago Apartment Tulum

Palais Aldea Zama Tulum by Casago Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 3 out of 5 reviews
Rating 8 - Good. 1 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 1 out of 5 reviews

9.2/10

Cleanliness

7.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

randy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
it's actually is a condominium unit or timeshare. The registration process was a little complicated but the property itself is beautiful. The roof top pool was a nice treat. There's construction going on next-door but it's not very intrusive. Be wary of the route that Google Maps gives you to get to the Hotel. One goes through some questionable neighborhoods with dirt streets, the other is very direct.
Stayed 1 night in Jan 2026

2/10 Terrible

Javier

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Hotel is still being built as well as area so still has few years until completion. Room was nice but awful sulfur sewage smell coming from bathroom which made it unbearable to be in the room. Much better options in the area at same exact price if not better.
Stayed 1 night in Jan 2026

10/10 Excellent

Angel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Habitaciones muy equipadas
Stayed 4 nights in Feb 2026

10/10 Excellent

othmane

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good and easy going !
Stayed 2 nights in Jan 2026

8/10 Good

Jose

El edificio y el departamento están bastante bien, si bien el ascensor no funcionaba el resto estaba en buenas condiciones. El principal problema es que la calle está rota por y hay construcciones alrededor de la propiedad, el camino es de tierra y piedras y hay basura.
Stayed 3 nights in Apr 2025