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Playa Canek Beachfront Eco Hotel

3.0 star property

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Photo gallery for Playa Canek Beachfront Eco Hotel

Superior Beachfront King Room with Balcony | Terrace/patio
View from property
Premium bedding, in-room safe, bed sheets
Interior
Beach bar

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Spa
  • Restaurant
  • Air-conditioning
  • Parking available
  • Bar

Explore the area

View in a map
Carretera Boca Paila Km 8.3, Tulum, QROO, 77780
  • Place, Tulum Beach
    ‪3 min walk‬
  • Place, Ven a la Luz Sculpture
    ‪13 min walk‬
  • Place, Tulum Mayan Ruins
    ‪21 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪78 min drive‬

Room options

View all photos for Garden Queen Room with Balcony

Garden Queen Room with Balcony | Premium bedding, in-room safe, bed sheets

Garden Queen Room with Balcony

  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Beachfront Suite

Beachfront Suite | Premium bedding, in-room safe, bed sheets

Beachfront Suite

  • Beach view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Superior Family Suite

Superior Family Suite | Premium bedding, in-room safe, bed sheets

Superior Family Suite

  • 80 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds

View all photos for Penthouse Two Bedroom Ocean View

Penthouse Two Bedroom Ocean View | Premium bedding, in-room safe, bed sheets

Penthouse Two Bedroom Ocean View

  • Ocean view
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Large Single Sofa Bed

View all photos for King Room with Garden View

King Room with Garden View | Premium bedding, in-room safe, bed sheets

King Room with Garden View

  • Garden view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Beachfront King Room with Balcony

Superior Beachfront King Room with Balcony | Premium bedding, in-room safe, bed sheets

Superior Beachfront King Room with Balcony

  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room with Garden View

Double Room with Garden View | Premium bedding, in-room safe, bed sheets

Double Room with Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Room

Basic Room | Premium bedding, in-room safe, bed sheets

Basic Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Sea View

Superior Room, Sea View | Premium bedding, in-room safe, bed sheets

Superior Room, Sea View

  • Sea view
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

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  • Breakfast included
  • Parking included
  • Free Wi-Fi
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The price is €64
includes taxes & fees
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About this property

Playa Canek Beachfront Eco Hotel

Spend the day relaxing on the beach or pampering yourself at Playa Canek Beachfront Eco Hotel's full-service spa.
Playa Canek Beachfront Eco Hotel offers 17 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Bathrooms include a shower and complimentary toiletries. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Playa Canek Beachfront Eco Hotel. During your stay, you're just a quick walk from Tulum Beach. Enjoy features like free breakfast, plus a full-service spa and a restaurant.
  • Free continental breakfast served daily
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a beach bar and a bar/lounge
  • Self-parking available for a fee
  • Indulge with massages at the spa
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • Steps from Tulum Beach and a 2-minute drive from Sian Ka'an Biosphere Reserve
  • Airport shuttle service available for a fee
Playa Canek Beachfront Eco Hotel offers its guests a full-service spa. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Free breakfast is served daily.

A terrace, multilingual staff, and gift shops/newsstands are also featured at Playa Canek Beachfront Eco Hotel. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Tulum hotel.

Guests are served a free continental breakfast daily from 8:00 AM to 10:00 AM.
Playa Canek Beachfront Eco Hotel has a restaurant serving breakfast and lunch.

Property amenities

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (USD 15 per day)
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals
  • Full-service spa

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • 2 floors
  • 3 buildings
  • Built in 2014
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Air conditioning is available at this property from 8 PM-7 AM only.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • This property does not allow children.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 85 per vehicle (one-way, maximum occupancy 8)
  • Self-parking fee: USD 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8 AM - 9 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Playa Canek Beach Hotel Tulum
Playa Canek Beach Hotel
Playa Canek Beach Tulum
Playa Canek Beach
Playa Canek Boutique Eco Hotel Tulum
Playa Canek Boutique Eco Tulum
Playa Canek Boutique Eco
Playa Canek Beachfront Eco Hotel Tulum
Playa Canek Beachfront Eco Tulum
Playa Canek Beachfront Eco
Playa Canek Boutique Eco Hotel
Playa Canek Beachfront Eco
Playa Canek Beachfront Eco Hotel Hotel
Playa Canek Beachfront Eco Hotel Tulum
Playa Canek Beachfront Eco Hotel Hotel Tulum

Playa Canek Beachfront Eco Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 101 out of 271 reviews
Rating 8 - Good. 66 out of 271 reviews
Rating 6 - Okay. 45 out of 271 reviews
Rating 4 - Poor. 28 out of 271 reviews
Rating 2 - Terrible. 31 out of 271 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

Maria

Disliked: Amenities, property conditions & facilities
Rooms were outdated balcony did have chais to sit it was a bench made out of wood couldn’t even sit outside not comfortable it rained inside the room beach was nice. Breakfast was the same everyday no menu
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Armen

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Ian

Liked: Cleanliness
Pleasant stay for me and my family.
Stayed 1 night in Apr 2025
Verified

4/10 Poor

Enosh

Disliked: Staff & service, property conditions & facilities, room comfort
Poor service. The location is good. I will not go back
Stayed 2 nights in Dec 2025
Verified

2/10 Terrible

Manish

Disliked: Amenities
No one at reception at 5 pm. Breakfast the chef has no milk or cream or tea. He offer two dry toast with scrambled egg. Height of poor service
Most basic breakfast
View from room
View from bar
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Alma

Liked: Cleanliness
The tranquility and the friendly staff made my stay memorable but the room we stayed in had several holes in the roof which made my kids scared
Stayed 1 night in May 2025
Verified

4/10 Poor

Chaitanya

Disliked: Cleanliness, amenities, property conditions & facilities
Room was not clean enough. Got 4 towels for a group of 6. Towels and sheets were stained. No blanket on one bed. No hot water in the shower Toilet needs 15 mins to flush each time. Nobody available onsite after 4pm. Place was not secured in the nights. Nobody at front desk to request.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach location. Food nearby
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The small parking but the staff was very helpful.
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a fun place to stay! Perfect spot for fun and relaxation. Great staff. Awesome bar happy hour/ restaurant.
Verified

2/10 Terrible

lisa

Disliked: Cleanliness, amenities, property conditions & facilities
The location on the map isn’t where the property is. It’s 3.5km a 40 minute walk. The host asked for information about my stay before accepting my request. I let the host know I was booking for a family member to stay across from La Zebra where we were staying.When we arrived in Tulum and saw the property was so far away the host said to request a refund. The host denied the refund afterwards. We didn’t use the property and had to pay for other accommodations.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a very small place with a lovely caretaker and his lovely dog. We loved going out for beach walks accompanied by the super friendly and obedient dog.
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Caroline

Liked: Amenities, property conditions & facilities
The place was great, but could use some renovations. The pool was very dirty. Overall the service was good though, Paulina at the bar was amazing, gave us some great recommendations and made great drinks.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Bernice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gilbert was accommodating and provided excellent customer service! We booked the night of arrival and everything was perfect
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location! Amazing oceanfront view!

We had an amazing time!! The staff and service was excellent. Highly recommend and looking forward to come back and stay at Playa Canek. Thanks again!! Sandra & Jessica
Stayed 3 nights in Feb 2024
Verified

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beach vaca

I just had the best time. Drinks and ceviche were great. Sounds of the ocean all night was amazing. Would def return Bruno the owner was so personable and kind!!
Stayed 5 nights in Jan 2024
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Y’all the staff was so nice. I LOVED this property. The beach is directly behind the hotel. The only downfall is because this is an eco hotel, the air only works during certain times. But it was worth the stay and price!
Stayed 3 nights in May 2024
Verified

8/10 Good

Caitlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay with Playa Canek! The staff is incredibly kind and helpful, and you cannot beat walking from your room to a perfect beach with soft sand and crystal clear water. Our AC didn’t work one the nights we were there, and we couldn’t adjust the temperature during our stay when it was on, but this was pretty minor and otherwise we had a really wonderful time. Would stay here again!
Stayed 4 nights in Feb 2024
Verified

10/10 Excellent

Devlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the simple elegance of the property. The penthouse suite was reasonably priced relatively speaking, had amazing views and was ad advertised w/ plenty of space. The location was also A for enjoying the Tulum beach hotel / restaurant zone within walking distance. Staff was friendly and helpful, A/C at night was just what you needed for a good rest, and breakfast while small hit the spot daily to start the day off with a snack.
Stayed 4 nights in Jan 2023
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely perfect for a no-frills beach trip. The staff was phenomenal, friendly, and helpful. Service was great and the staff also was great at sharing local info and recommendations. Couldn’t be easier to walk out of your hotel room and onto the beach with a full bar and cozy beach beds. Gave four stars on facilities only because the AC was down one night because of a power outage so that was a hot night, but was there for 5 nights total with no issues.
Stayed 5 nights in Mar 2024
Verified

10/10 Excellent

Rachelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely amazing! We really enjoyed our stay here. Super affordable and the place is stunning! The free breakfast was amazing and the massages we got were incredible! The only downside we had staying here was that there’s extremely limited parking (6 spots) and if there’s no room for you, you have to park across the street for $18 a night. Also, the pool pictured online, is a private pool not accessible to guests.
Stayed 4 nights in Feb 2023
Verified

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
The entrance is not attractive at all. As long as the price continues to be reasonable. We will come back. Highly recommend beachfront rooms. 3rd floor. Great view.
Stayed 7 nights in Apr 2024
Verified

2/10 Terrible

Matthew

Disliked: Cleanliness, amenities, property conditions & facilities
When we arrived we were extremely disappointed to find that there is a Massive Construction Site right next door. Tons of noise and dust all day long. No peace and quiet. I talked to the manager and she just shrugged and said there was nothing they could do. I enquired about a refund and they said to speak to the owner. He was no help at all either. When we returned from dinner to the hotel there was No Electricity in the entire complex! There was no one even working the desk. There was not a single employee there to help. No A/C. No Wifi. Sand on the floor that was from the previous guest. The electricity returned at 5am when all the lights suddenly turned on waking us up. Then at 7am on a Saturday the construction noise started. Again, no manager on duty until 11am. We decided to check out but there was no manager so we just left the key at the desk. And the owner finally showed up. We complained about the conditions and he said we were lying about the electricity being off. WORST HOTEL EXPERIENCE IN TULUM after 6 years of going twice a year. Do Not Go Here!
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My beach front room, the only thing I didnt like waws that they shut down the power during the day
Verified

8/10 Good

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We loved our stay, food is amazing and far cheaper than places right off the street. Every single person there was helpful, from the bartender to the office receptionist waly. They literally remembered our names and orders… amazing stay. Oh and the two masseuse ladies WOW. BUT, be mindful that even though it’s pricy, restrooms are ZERO soundproof, very low water pressure, no dryer is provided, and they are super limited with their towels.