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Prana Boutique Hotel

Property class: 4
VIP Access

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Photo gallery for Prana Boutique Hotel

Garden
Deluxe Studio Suite | Terrace/patio
Outdoor pool
Point of interest
Elite Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar

Explore the area

View in a map
Calle Asteroide, Manzana 59 LT 4, Tulum, QROO, 77760
  • Place, Dos Aguas Park
    ‪8 min walk‬
  • Place, Hospital de Tulum
    ‪14 min walk‬
  • Place, Jaguar Park
    ‪14 min walk‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪65 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Luxury Room, 2 Queen Beds

Luxury Room, 2 Queen Beds | In-room safe, iron/ironing board, free WiFi, bed sheets

Luxury Room, 2 Queen Beds

7.4 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Executive Room

Executive Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Executive Room

9.0 out of 10
Wonderful
(17 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Elite Room

Elite Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Elite Room

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Studio Suite

Premium Studio Suite | In-room safe, iron/ironing board, free WiFi, bed sheets

Premium Studio Suite

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Studio Suite

Deluxe Studio Suite | Terrace/patio

Deluxe Studio Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

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About this property

Prana Boutique Hotel

An outdoor pool, a restaurant and a bar/lounge are available at this hotel. Free full breakfast and free WiFi in public areas are also provided. Other amenities include a rooftop terrace, concierge services and dry cleaning. Housekeeping is available on request.
Prana Boutique Hotel offers 50 air-conditioned accommodations with a safe and a hairdryer. 42-inch flat-screen televisions come with cable channels.

This Tulum hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include telephones along with free local calls (restrictions may apply). An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Prana Boutique Hotel. During your stay, you're just a quick walk from Dos Aguas Park. You'll find features such as free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free full breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the clean guestrooms and the location
  • Just a 5-minute drive from Gran Cenote and 6 minutes from Tulum National Park
  • Airport drop-off shuttle service available for a fee
A private beach is featured. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

An outdoor pool, a rooftop terrace, and tour/ticket assistance are also featured at Prana Boutique Hotel. A shuttle from the hotel to the airport (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 4-star Tulum hotel.

Guests are served a free full breakfast daily from 7:00 AM to 11:30 AM.
Prana Boutique Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour airport drop-off shuttle on request for a surcharge

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • Designated smoking areas (fines apply)
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: MXN 1000 per stay
  • Destination fee: MXN 57 per accommodation, per night.
  • A damage deposit of MXN 1000 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 2000 per vehicle (maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Prana Boutique Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Children may not be eligible for complimentary breakfast.
  • Free in-room WiFi has a 2-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Prana Boutique Hotel Hotel
Prana Boutique Hotel Tulum
Prana Boutique Hotel Hotel Tulum

Prana Boutique Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 305 out of 481 reviews
Rating 8 - Good. 115 out of 481 reviews
Rating 6 - Okay. 34 out of 481 reviews
Rating 4 - Poor. 15 out of 481 reviews
Rating 2 - Terrible. 12 out of 481 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Kiel

Stayed 6 nights in Jan 2026

8/10 Good

Andrew

Liked: Cleanliness, staff & service
The staff were great at this hotel. Swimming pool was great too. This should be a superb hotel but is let this hotel down by the design of the room. Firstly, on the top floor, you can hear the loud grumbling of the rooftop plunge pools throughout the daytime. The rooms, although clean and comfortable were let down by the strange decision to not have a bathroom door and a piece of glass between the shower and the bedroom. I mean why do they do this!?! The room also had a frosted glass window into the hallway with no blinds to cover the light from coming into the room. These things were disappointing. But as I say, the staff were wonderful.
Stayed 3 nights in Dec 2025

4/10 Poor

David

I contacted the hotel to explain that as a result of weather in Dallas, our flight was cancelled today, and asked if it would be possible to move the reservation to tomorrow. I understand that I made a non-refundable reservation, but would have appreciated the courtesy of a response, even if it was “no”.
Stayed 1 night in Jan 2026

10/10 Excellent

Kourtney

Liked: Cleanliness, amenities, property conditions & facilities
Great room, awesome staff. The property is well maintained and the free included breakfast was delicious.
Stayed 5 nights in Jan 2026

6/10 Okay

Graham

Travelled with partner
Room smell like sewer for most of the stay, felt like I was sneaking around my parents house.
Stayed 10 nights in Dec 2025

10/10 Excellent

Ivana

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The rooms have high ceiling, showers are amazing, it’s a quiet peaceful hotel, it has peaceful jungle ambiance. It has pools on main level and on top floor. Rooms are spacious with a balcony. Breakfasts are delicious. Room service and front desk staff and restaurant staff were beyond amazing. Hotel has parking and is located in close proximity to two major grocery stores and a lot of restaurants. Highly recommended
Stayed 7 nights in Jan 2026

10/10 Excellent

Rosalia

The hotal was amazing very nice decorated with an orga
Stayed 2 nights in Jan 2026

10/10 Excellent

Yazmira, Irvington

Travelled with family
Liked: Amenities
The Hotel staff were very helping, the pool area was very chill. The rooms were very average and so was the breakfast. The hotel is located near a few local supermarkets, & about 15mins from a bunch of restaurants. I’d rather this hotel 6/10 only because the water wasn’t hot AT ALL.
Stayed 4 nights in Jan 2026

8/10 Good

Tarek

Stayed 7 nights in Jan 2026

8/10 Good

Harry

Liked: Cleanliness, property conditions & facilities
Yes. The only major issue was the unavailability of the 4 jacuzzis located on the top roof of the hotel during our whole stay.
Stayed 8 nights in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Hector on the front desk. was so helpful.
Stayed 4 nights in Jan 2026

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities
Gorgeous boutique hotel, lovely staff and incredible breakfast. Hotel is beautifully filled with trees and is in a great location in Tulum but still really quiet.
Stayed 2 nights in Dec 2025

10/10 Excellent

Abdinasir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and clean and provides a excellent service
Stayed 4 nights in Jan 2026

10/10 Excellent

Andrea

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The luxury 2 queen room was so surprisingly extra spacious with its uber high ceilings, and no unit was on top of us on the ground floor. The grounds are immaculate, and the rooftop garden was surprising. The free breakfast was great as well - were pleasantly surprised there was a free made to order entree and not just buffet style.
Stayed 1 night in Dec 2025

6/10 Okay

Kieran

Liked: Cleanliness, staff & service
Noise from neighboring bathrooms was frustrating. We also were asked to pay for cleaning of the towels due to hair dye which washes out. This just added frustrations
Stayed 3 nights in Dec 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was great, airy and sunny but also shade during the day as we had an outside pool. Very clean.
Stayed 3 nights in Dec 2025

10/10 Excellent

Amey

Stayed 3 nights in Dec 2025

4/10 Poor

Nobumitsu

Stayed 3 nights in Dec 2025

10/10 Excellent

Thor

Travelled with family
Liked: Amenities, property conditions & facilities
Love that it's centralized
Stayed 5 nights in Nov 2025

10/10 Excellent

Thor

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our 4th time staying here. Never disappoints!
Stayed 6 nights in Nov 2025

8/10 Good

Ephraim

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Most things were on point except breakfast options and pool cut off time.
Stayed 1 night in Dec 2025

10/10 Excellent

Abel

Stayed 1 night in Dec 2025

8/10 Good

AKM

Stayed 3 nights in Dec 2025

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast includes egg options, bread toast coffee fresh juice fresh fruit. Great fast service to start your day.
Stayed 7 nights in Dec 2025

10/10 Excellent

Paulette

Liked: Cleanliness, amenities, property conditions & facilities
I was so happy with the room, which was large and clean, the grounds, beautifully taken care of, and people working every day on the grounds and pool, the rooftop terrace, where I witnessed several beautiful sunsets, got some sun, and took a cool dip in one of the four small pools. I sat several hours in the hammock listening to books that I downloaded. This was my second favorite place to hang out. Breakfast was always delicious and made with great care. I also had two suppers there, and they were delicious as well. The wonderful people at the front desk answered my questions patiently and correctly. I stayed here for 12 days and it started to feel like home. Everything was very well taken care of. Héctor M. was extremely helpful and so friendly. Everyone that worked the front desk, which is staffed 24 hours a day, was wonderful! I'm definitely going to stay here again!
Stayed 12 nights in Nov 2025