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Hotel Tulum City

2.5 star property

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Photo gallery for Hotel Tulum City

Standard Triple Room | Desk, iron/ironing board, free WiFi, bed sheets
Lobby
Property entrance
Terrace/patio
Reception

Reviews

2.0 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Av. Tulum, 6, Tulum, QROO, 77760
  • Place, Dos Aguas Park
    ‪3 min walk‬
  • Place, Hospital de Tulum
    ‪9 min walk‬
  • Place, Jaguar Park
    ‪4 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪46 min drive‬

Room options

View all photos for Standard Room

Standard Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room

Standard Triple Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Triple Room

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds

  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hotel Tulum City

Along with a microwave in a common area, this hotel has tour/ticket assistance and a communal living room. Free WiFi in public areas and free self parking are also provided. Weekly housekeeping is available.
Hotel Tulum City offers 11 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers. This Tulum hotel provides complimentary wireless Internet access. Bathrooms include a shower. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.
During your stay at Hotel Tulum City, you're just a quick walk from Dos Aguas Park. Free WiFi in public areas, free self-parking and a round-trip airport shuttle (surcharge) are available.
  • Free WiFi
  • Free self-parking
  • Amenities include locker space, a terrace and a communal living room
  • 7 minutes by car from Tulum Mayan Ruins and 14 minutes from Tulum Beach
  • Airport shuttle service available for a fee
Hotel Tulum City offers its guests a terrace, tour/ticket assistance, and a communal living room. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Tulum hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site self parking

Conveniences

  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request) (for a fee)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • 3 floors
  • Communal living room
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 30

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 4 per cent for credit card payments
The front desk is open daily from 9:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Tulum City

Children and extra beds

  • This property does not allow children.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash Breakage deposit: USD 30 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 140 per vehicle (one-way)
  • Late check-out fee: USD 30 (subject to availability)
  • Credit card charges are subject to a surcharge of 4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Hotel Tulum City offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 9:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • There is limited hot water on site.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Tulum City
Hotel Tulum City Tulum
Tulum Tulum City Hotel
Tulum City Tulum
Tulum City
OYO Hotel Tulum City
Hotel Tulum City Hotel
Hotel Tulum City Tulum
Hotel Tulum City Hotel Tulum

Hotel Tulum City Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 1 out of 1 reviews

2.0/10

Cleanliness

10/10

Staff & service

2.0/10

Amenities

2.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2021