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Holiday Inn Express New Albany by IHG

2.5 star property

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Photo gallery for Holiday Inn Express New Albany by IHG

Free daily full breakfast
1 bedroom, hypo-allergenic bedding, desk, blackout curtains
Exterior
Exterior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Laundry

Explore the area

Map
300 Highway 30, New Albany, MS, 38652
  • Baptist Memorial Hospital-Union County
    ‪8 min walk‬
  • New Albany City Hall
    ‪3 min drive‬
  • Sugaree's Bakery
    ‪3 min drive‬
  • Tupelo, MS (TUP-Tupelo Regional)
    ‪33 min drive‬

Room options

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(20 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Mobil, Roll-In Shower)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Comm, Mobil, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Room amenity

Standard Room

  • Sleeps 1
  • 1 Single Bed OR 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Extra Floor Space)

Room amenity

Standard Room, 2 Queen Beds (Extra Floor Space)

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Room amenity

Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Room amenity

Standard Room, 1 King Bed (Extra Floor Space)

  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Best Western New Albany

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, (1002)
The price is €78
for 1 room
includes taxes & fees
3 Aug - 4 Aug
Best Western New Albany

About this property

Holiday Inn Express New Albany by IHG

Hotel in New Albany with free breakfast and 24-hour fitness centre
A restaurant, a 24-hour fitness centre and coffee/tea in a common area are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and conference space are on-site.
Holiday Inn Express New Albany by IHG offers 49 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. Flat-screen televisions come with satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This New Albany hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express New Albany by IHG. During your stay, you're just a quick walk from Baptist Memorial Hospital-Union County. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 10-minute walk of Baptist Memorial Hospital-Union County and Baptist Memorial Hospital - Union County
  • Pets welcome for a fee
Holiday Inn Express New Albany by IHG offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a restaurant on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A business centre and a meeting room are available. Event space at this hotel measures 1221 square feet (113 square metres) and includes conference space. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Express New Albany by IHG. Free self parking is available.

This New Albany hotel is smoke free.

Guests are served a free full breakfast daily.
Holiday Inn Express New Albany by IHG has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,221 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Louisville NW
Holiday Inn Express Louisville NW Hotel
Holiday Inn Express Louisville NW Hotel New Albany
Holiday Inn Express Louisville NW New Albany
Holiday Inn Express New Albany Hotel
Holiday Inn Express New Albany
Holiday Inn Express New Albany Hotel New Albany
Holiday Inn New Albany
New Albany Holiday Inn
Express Albany By Ihg Albany
Holiday Inn Express New Albany
Holiday Inn Express New Albany by IHG Hotel
Holiday Inn Express New Albany an IHG Hotel
Holiday Inn Express New Albany by IHG New Albany
Holiday Inn Express New Albany by IHG Hotel New Albany

Holiday Inn Express New Albany by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 267 out of 507 reviews
Rating 8 - Good. 137 out of 507 reviews
Rating 6 - Okay. 47 out of 507 reviews
Rating 4 - Poor. 30 out of 507 reviews
Rating 2 - Terrible. 26 out of 507 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Tiffiany

Business traveller
Disliked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Johnias

Stayed 2 nights in Apr 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Jennifer

Stayed 1 night in Mar 2025

10/10 Excellent

SHELLY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and room
Stayed 1 night in Mar 2025

10/10 Excellent

Leonard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was a kind, hardworking team. They made us feel welcome. The breakfast buffet was delicious and plentiful. Thank you Holiday Inn Express!
Stayed 1 night in Mar 2025

10/10 Excellent

Kyle, Gastonia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a good place to stop for the night. I had room to park my truck and trailer in the parking lot next door. Staff was friendly and accomodating, the room was very nice and comfortable. The breakfast was great as well. Will stay here again!

10/10 Excellent

Candace

Stayed 1 night in Nov 2024

10/10 Excellent

Jamie

Very clean and updated
Stayed 1 night in Mar 2025

10/10 Excellent

Debbie

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice placr
Stayed 1 night in Dec 2024

10/10 Excellent

Bobbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice staff

We stayed in a king room with extra floor space. Quiet and comfortable with a loveseat and surrounded by places to eat and a Walmart just behind the hotel. Great breakfast options - eggs, sausage, potatoes, yogurt, biscuits & gravy, cereal, and of course, cinnamon roles!
Stayed 1 night in Jan 2025

10/10 Excellent

Melvina

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2025

10/10 Excellent

Yanan

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 2 nights in Dec 2024

10/10 Excellent

Casey

Stayed 1 night in Nov 2024

8/10 Good

Kevin

Stayed 1 night in Nov 2024

10/10 Excellent

Beverly

Travelled with family
Liked: Amenities
Great place
Stayed 1 night in Sep 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Tiffany, Cincinnati

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 1 night in Nov 2024

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Melissa

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star for Holiday Inn & -1 star for hotels.com

Hotel.com offered to pay by cash, check, or credit card option upon arriving. IHG hotels do NOT accept cash onsite. Thankfully we had enough on our card to pay. The hotel was nice and accommodating to us and worked with us. For the hotel being pet friendly it did not smell like pets at all!! We HIGHLY recommend this hotel!! Our only complaint was the first morning the milk (whole and chocolate was expired) but they fixed it!
Stayed 2 nights in Oct 2024

10/10 Excellent

William Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great
Stayed 3 nights in Sep 2024

10/10 Excellent

Diane

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Alexandria

Stayed 1 night in Sep 2024