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Premier Inn Tuxtla

3.0 star property

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Photo gallery for Premier Inn Tuxtla

Shower, free toiletries, hair dryer, towels
Premium bedding, in-room safe, blackout curtains, soundproofing
Meeting facility
Gym
Indoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
  • Business services

Explore the area

View in a map
5A Norte Poniente 2650, Plaza Las Américas, Tuxtla Gutierrez, CHIS, 29060
  • Place, Plaza las Americas Shopping Mall
    ‪2 min walk‬
  • Place, Joyyo Mayu Park
    ‪2 min walk‬
  • Place, Cana Hueca Park
    ‪7 min walk‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪91 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, blackout curtains, soundproofing

Standard Room, 1 King Bed

  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds

Premium bedding, in-room safe, blackout curtains, soundproofing

Standard Room, 2 Double Beds

  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Premier Inn Tuxtla

This hotel features an indoor pool, a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business centre and a conference centre are on-site.
Premier Inn Tuxtla offers 125 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Tuxtla Gutierrez hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
With your stay at Premier Inn Tuxtla, you're connected to a shopping centre and just a quick walk from Joyyo Mayu Park. Features include free WiFi in public areas, plus an indoor pool and a gym.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include tour or ticket assistance, luggage storage and wedding services
  • On-site recreation includes a gym
  • Steps from Joyyo Mayu Park and Plaza las Americas Shopping Mall
Premier Inn Tuxtla offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business centre, 5 meeting rooms, and coworking spaces are available. Event space at this hotel measures 323 square feet (30 square metres) and includes a conference centre. Multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at Premier Inn Tuxtla. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Tuxtla Gutierrez hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking within 1 metre
  • Parking on site (MXN 10 per day)
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • Snack bar/deli

Things to do

  • Designer stores
  • Gym
  • Indoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Conference centre (323 square foot of space)
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: MXN 10.00 per day
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Sleep Inn Tuxtla Gutierrez Hotel
Sleep Inn Tuxtla Gutierrez
Sleep Inn Tuxtla Gutierrez Mexico - Chiapas
Premier Inn Tuxtla Hotel
Sleep Inn Tuxtla Gutierrez
Premier Inn Tuxtla Tuxtla Gutierrez
Premier Inn Tuxtla Hotel Tuxtla Gutierrez

Premier Inn Tuxtla Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 179 out of 541 reviews
Rating 8 - Good. 200 out of 541 reviews
Rating 6 - Okay. 86 out of 541 reviews
Rating 4 - Poor. 46 out of 541 reviews
Rating 2 - Terrible. 30 out of 541 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

rigoberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything si excelent near to super market and restaurants
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

VICTOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OK
Stayed 1 night in May 2025
Verified

10/10 Excellent

Yessica

Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 1 night in Nov 2023
Verified

6/10 Okay

Jose

Liked: Staff & service, property conditions & facilities
The room and the hotel has a smell very strong that provoked us allergic.
Stayed 1 night in Feb 2024
Verified

4/10 Poor

Miin Ru

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No mention of no window & towels are totally bad! No blankets
Stayed 1 night in Dec 2022
Verified

2/10 Terrible

TUAN

Disliked: Cleanliness, staff & service, property conditions & facilities
No hot water
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Ever Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
No pude entrar a la alberca ya que estaba en mantenimiento
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Zully

Disliked: Cleanliness, property conditions & facilities
Había gente en mi habitación asignada
Stayed 1 night in Feb 2026
Verified

8/10 Good

Julio

Liked: Cleanliness, amenities, property conditions & facilities
Personal amable, todo bien
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Arturo

Liked: Cleanliness, amenities, property conditions & facilities
La habitación siempre impecable, y la atención del personal muy excelente, desde recepción hasta recamareros
Stayed 2 nights in Jan 2026
Verified

4/10 Poor

Alejandro

Liked: Staff & service
Disliked: Amenities
la habitación se ve descuidada, no en mal estado ya que si la tienen pintada, sino vieja igual que las instalaciones, la taza del baño estaba sucia y las toallas muy desgastadas, la mesa donde sirven el desayuno estaba sucia al igual que el lugar donde tenían los alimentos. la atención del personal fue buena.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

cinthia

Liked: Cleanliness, staff & service
Que haya agua caliente es todo lo que le hace falta
Stayed 1 night in Nov 2025
Verified

6/10 Okay

CONNY MARIA

Liked: Staff & service, amenities
Para mi el no tener agua caliente para bañarse fue terrible
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Scarlett

Liked: Cleanliness, staff & service, amenities
No me gustó la cama estaba incómoda, muy dura y crujía. Igual sería conveniente realizarle sus debidos servicios de limpieza al aire acondicionado ya que parece llevar tiempo sin limpieza. Lo demás me pareció bien.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

KARIM

Bueno
Stayed 1 night in Jun 2025
Verified

2/10 Terrible

Eduwiges

Disliked: Cleanliness, staff & service, property conditions & facilities
Modernizar su mobiliario, capacitar personal de limpieza
Stayed 1 night in May 2025
Verified

6/10 Okay

Manolo Espinoza

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
El hotel tiene áreas de mejoras: A los clientes de agencias les dan tratos diferentes que a personas que llegan a instalarse por otros medios. El checkin fue horrible. El Gerente responsable del hotel, carece de jerarquia, pues le expuse mi situación de checkin y trato de mejorar nuestra estancia que era por SEIS días, sin embargo pude observar que personal de menor grado toma decisiones que oscurecen su posición, con esto último me refiero a que le pidió a la ama de llaves que nos asignara una habitación con acceso a aplicaciones de APP (NETFLIX, YOUTUBE ETC). Pero esa persona (ama de llaves) incluso con aires de pobresa humana, nos asignó una habitación con carencias. A la ama de llaves, sería bueno que la sensibilizaran con un viajecito aunque sea dentro de su mismo estado, tal vez allí sepa lo que es estar fuera de su casa, con lo cual puede saber qué es la empatía. Ojalá y estos comentarios llegarán a personas del negocio que entiendan y comprendan que todas las empresas se deben a la satisfacción de sus clientes y/ o usuarios. Saludos cordiales,
Stayed 6 nights in Apr 2025
Verified

8/10 Good

ARMANDO

Liked: Cleanliness, staff & service
recamaras,,,,bien. aseo bien,,,,elevadores bien, rest. bien, recepcion bastante incumunicable .....poca atencion casi nada....una sola persona,,,,, estacionamiento es un aplaza comercial.....la parte trasera del hotel..calle luce... muy pobre de pavimento y por las noches luce tambien peligrosa....saludos
Stayed 1 night in Apr 2025
Verified

6/10 Okay

MIGUEL ANGEL

Disliked: Cleanliness, property conditions & facilities, room comfort
El hotel se ve descuidado y la habitación donde nos quedamos no tenía ventanas.
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Guille

Liked: Room comfort

No pensé arrepentirme de la elección

La tarifa no va a corde con las instalaciones en general, la presentación de los empleados en recepción entre el lobby y las áreas públicas rumbo al elevador se ve la falta de atención y mantenimiento, además de que huele a baño sucio toda la planta baja, rescatable las camas
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Yesli Yoali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen lugar, excelente desayuno
Stayed 1 night in Mar 2025
Verified

8/10 Good

Omar

Liked: Staff & service
Disliked: Property conditions & facilities

Precio elevado y hotel descuidado

El hotel se ve descuidado, por el precio hay opciones mejores
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities
Buena estancia
Stayed 2 nights in Dec 2024
Verified

2/10 Terrible

Carlos

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Fui a disfrutar unos días para relajarme en la piscina y el personal de Recepción no tenía conocimiento de que estaba Fuera de Servicio, toda mi estancia la tuvieron en mantenimiento, Fueron por mi para ir a un tour y al preguntar al personal de recepción, le dijeron que no había nadie hospedado a mi nombre. Decepcionante y pésimo servicio el que me proporcionaron. Nunca volveré a este disque Hotel.
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Vanessa

Disliked: Cleanliness, staff & service, property conditions & facilities
No me gusto
Stayed 2 nights in Nov 2024