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Burrstone Inn, an Ascend Collection Hotel

3.0 star property

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Photo gallery for Burrstone Inn, an Ascend Collection Hotel

Dinner served
Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains
Meeting facility
Lobby
Dinner served

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
1777 Burrstone Rd, Utica, NY, 13413
  • Place, Utica College
    ‪8 min walk‬
  • Place, Charles A Gaetano Stadium
    ‪18 min walk‬
  • Place, Stanley Theater
    ‪9 min drive‬
  • Airport, Rome, NY (RME-Griffiss Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(55 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(25 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(34 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Burrstone Inn, an Ascend Collection Hotel

A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a seasonal outdoor pool. Housekeeping is available on request.
Burrstone Inn, an Ascend Collection Hotel offers 100 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the free breakfast at Burrstone Inn, an Ascend Collection Hotel. During your stay, you'll be within walking distance of Utica College. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a gym
  • Guests really like the accommodation for the comfy beds and cleanliness
  • 10 minutes on foot from Utica College and a 3-minute drive from Mohawk Valley Health System - Marketing & Communications
  • Dogs welcome for a fee
Burrstone Inn, an Ascend Collection Hotel offers its guests a fitness centre and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 3792 square feet (341 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Burrstone Inn, an Ascend Collection Hotel. You'll have access to the outdoor pool at a partner property. Free self parking is available.

This 3-star Utica hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM.
Beer Garden – This restaurant only serves dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Beer Garden

Things to do

  • Billiards/pool table
  • Gym
  • Outdoor pool (guest access)
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • 3,792 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Hand-held showerhead
  • In-room roll-in shower
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1990
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Sunday:
  • Bar/lounge
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night, plus a one-time cleaning fee of USD 50
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per night plus a one-off USD 50 cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday Inn Utica

Holiday Inn Utica Hotel

Holiday Inn Utica Hotel New Hartford

Holiday Inn Utica New Hartford

Utica Holiday Inn

New Hartford Holiday Inn

Holiday Inn New Hartford Hotel New Hartford

Holiday Inn Utica

Burrstone Inn, Ascend Hotel Collection Hotel

Burrstone Inn, Ascend Hotel Collection New Hartford

Burrstone Inn, Ascend Hotel Collection Hotel New Hartford

Burrstone Inn, an Ascend Collection Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 515 out of 1003 reviews
Rating 8 - Good. 298 out of 1003 reviews
Rating 6 - Okay. 93 out of 1003 reviews
Rating 4 - Poor. 53 out of 1003 reviews
Rating 2 - Terrible. 44 out of 1003 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Staff was very friendly.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff, clean room, great rate. Was exactly what I needed for an overnight stay during a business trip. The free breakfast was a nice added bonus.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Dwayne

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Great room.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

kimberly

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Dolores

Liked: Cleanliness, staff & service, amenities
Excellent stay..staff overly friendly, rooms very clean breakfast nice
Stayed 4 nights in Nov 2025
Verified

8/10 Good

John

Liked: Cleanliness, staff & service
Staff were very friendly. Room was nice.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Dwayne

Liked: Cleanliness, amenities, property conditions & facilities
The room great and the staff was excellent!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Helpful staff. Good restaurant
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lauworna

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very helpful and nice. Hotel was nice and clean. It was a very cold weekend and we did not have to worry about heat. The room was very nice and toasty. The breakfast was very good. We also enjoyed karaoke night.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities
Friendly, clean and comfortable
Stayed 1 night in Dec 2025
Verified

8/10 Good

Ryan

Liked: Cleanliness, staff & service, amenities
Room could have been a little cleaner. A couple papers on floor and hair on floor in bathroom other then that pretty clean
Stayed 1 night in Feb 2026
Verified

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, amenities
This hotel exceeded my expectations! I requested a pet room, so I was on the first floor. The room was surprisingly clean and fresh smelling with no signs of prior furry friends. The staff was friendly and very accommodating to several unusual requests, including finding practice space for our quartet. The breakfast area was clean and the food better than average. Coffee was plentiful. And the price was right!
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Daniel

Good hotel
Stayed 1 night in Sep 2025
Verified

8/10 Good

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasant stay
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, comfortable rooms and decent breakfast.
Stayed 1 night in Jun 2025
Verified

8/10 Good

MARICHU

Liked: Cleanliness, amenities
Excellent
Stayed 1 night in Dec 2025
Verified

8/10 Good

Shiela

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Everything’s ok and people are very helpful
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Crisa

Liked: Cleanliness, staff & service, amenities
Clean and Quiet
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, breakfast was good and it was close to where our son's in-laws live so it worked out wonderful for us.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Madelein

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and clean-easy for a one night stay
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice location
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities
Always great service
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, spacious, lots of parking, front desk was attentive. Did not try the breakfast.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was very clean and quiet. We will definitely stay at the Burrstone Inn, Utica, NY in the future.
Stayed 1 night in Sep 2025

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