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Crowne Plaza Utrecht - Central Station by IHG

4.0 star property

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Photo gallery for Crowne Plaza Utrecht - Central Station by IHG

Shop and dine in a spacious, modern setting with a central atrium and large windows.
Relax in a stylish room with a large bed, armchair, and sofa, offering a city view.
Welcome to our reception area, featuring a curved reception desk, comfortable seating, and a warm atmosphere.
Relax in our spacious seating area with comfortable chairs and enjoy a variety of food and drink options at the long counter.
Relax in a serene space with a long reception area, seating, and a large mirror.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Room service
  • Laundry

Explore the area

Map
CATHARIJNE ESPLANADE 13 STE B, Utrecht, 3511WK
  • Hoog Catharijne
    ‪1 min walk‬
  • TivoliVredenburg
    ‪1 min walk‬
  • Beatrix Theater
    ‪9 min walk‬
  • Amsterdam (AMS-Schiphol)
    ‪41 min drive‬

Room options

View all photos for Standard Room

1 bedroom, minibar, in-room safe, desk

Standard Room

  • 25 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | 1 bedroom, minibar, in-room safe, desk

Premium Room, 1 King Bed

9.2 out of 10
Wonderful
(7 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Single Beds

9.0 out of 10
Wonderful
(12 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | 1 bedroom, minibar, in-room safe, desk

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(23 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Room amenity

Standard Room, 1 Queen Bed, Accessible

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(30 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Crowne Plaza Utrecht - Central Station by IHG

Art Deco Utrecht hotel connected to a shopping centre, steps from TivoliVredenburg
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business centre, 24-hour room service and dry cleaning.
Crowne Plaza Utrecht - Central Station by IHG offers 144 accommodations with minibars and laptop-compatible safes. 55-inch LED televisions come with digital channels. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.

This Utrecht hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the shopping around Crowne Plaza Utrecht - Central Station by IHG. During your stay, you'll be connected to a shopping centre and just a quick walk from TivoliVredenburg. Free WiFi in public areas, a restaurant and a 24-hour gym are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a 24-hour business centre, 8 meeting rooms and convenience store
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Steps from TivoliVredenburg and Hoog Catharijne
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre, 8 meeting rooms, and coworking spaces are available.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, multilingual staff, and dry cleaning/laundry services are also featured at the eco-certified Crowne Plaza Utrecht - Central Station by IHG. A complete renovation of Crowne Plaza Utrecht - Central Station by IHG was completed in June 2020.

This Art Deco Utrecht hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Restaurant – On-site restaurant.
Bar – On-site bar. Open daily.
Late-night fare is available from 24-hour room service.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Dutch, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 44 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 21.50 for adults and EUR 9.25 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bar
  • Restaurant

Things to do

  • 24-hour gym
  • Shopping centre
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Hand-held showerhead
  • Handrails in stairways (102 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (100 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (108 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Renovated entire property - June 2020
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 8.50 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 21.50 for adults and from EUR 9.25 for children
  • Nearby parking fee: EUR 44 per day (656 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Crowne Plaza Central Station
Crowne Plaza Utrecht Central Station
Crowne Plaza Utrecht Central Station an IHG Hotel
Crowne Plaza Utrecht - Central Station by IHG Hotel
Crowne Plaza Utrecht - Central Station by IHG Utrecht
Crowne Plaza Utrecht - Central Station by IHG Hotel Utrecht

Crowne Plaza Utrecht - Central Station by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 338 out of 474 reviews
Rating 8 - Good. 105 out of 474 reviews
Rating 6 - Okay. 21 out of 474 reviews
Rating 4 - Poor. 7 out of 474 reviews
Rating 2 - Terrible. 3 out of 474 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

allan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Everything as expected from an IHG hotel
Stayed 2 nights in Apr 2025

10/10 Excellent

Roy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Deirdre

Stayed 2 nights in Dec 2024

10/10 Excellent

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely friendly welcoming staff always ready to help. Breakfast was excellent and always well stocked. Room was large, clean and well appointed. Very close to the railway station, very convenient for transfer to the airport or a day trip to Amsterdam.
Stayed 4 nights in Apr 2025

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay at the Crowne Plaza. Good base for walking/exploring Utrecht and proximity to train station meant easy to visit elsewhere too. Room was clean and tidy and breakfast was very good.
Stayed 3 nights in Jan 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very enjoyable stay

Good quality hotel in a central location with helpful staff. Room we booked was a very good size
Stayed 4 nights in Mar 2025

10/10 Excellent

Mathew

Business traveller
Stayed 5 nights in Mar 2025

10/10 Excellent

Ariel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025

10/10 Excellent

Michael

Stayed 3 nights in Mar 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Paresh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Ariel

Stayed 3 nights in Feb 2025

10/10 Excellent

Jennifer Vander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location close to restaurants and train station. Friendly staff. Clean and inviting lobby. Rooms were clean and updated.
Stayed 2 nights in Feb 2025

4/10 Poor

Karin

Travelled with group
Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Feb 2025

8/10 Good

Conor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay. Room a little tight but functional for a one night. No RC for TV Bit of a headache getting in - entrance on zero, reception on 3, rooms on 7-9 - but only 1 lift working
Stayed 1 night in Feb 2025

10/10 Excellent

Stefanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great business hotel - everything you need!

I have stayed at this hotel 5 or 6 times now, whilst on business trips to Utrecht. It has always been a great place to stay, given the level of comfort and price point for a good 4* hotel. Location - right in a shopping mall and a short stroll from a) the station and b) the old town. Plenty of eateries within a short distance, too. The rooms are comfortable with plenty of sockets, a decent coffee machine and big TV.
Stayed 2 nights in Feb 2025

10/10 Excellent

Zohreh

Liked: Cleanliness, staff & service, property conditions & facilities
It was a clean. Quit and convenient place except the room was cold.
Stayed 7 nights in Jan 2025

10/10 Excellent

Naila, Skipton

Stayed 1 night in Jan 2025

10/10 Excellent

DANIEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value

Our stay was perfect for what we wanted: close to the train and pleasant
Stayed 5 nights in Jan 2025

10/10 Excellent

Justin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and extremely convenient

Sat right on top of the sparkling Hoog Catharijne shopping mall, right next to Utrecht Centraal station, the hotel is literally a bridge to Utrecht's historic and beautiful moated citadel. Bars, cafes, restaurants, monuments and boat tours are within a short walk, and the hotel itself is a cozy and friendly hideaway with firm, comfy beds and lovely bathrooms. The staff we met were great, but the hotel is very efficient and needed very little interaction with them for a pleasant stay.
Stayed 1 night in Jan 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Robert

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a comfortable stay at this hotel. It’s in a shopping mall so easy access to food options and walking distance from canals and other sites. Less expensive than Amsterdam so used it as a base to sightsee there as well.
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024