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Best Western Plus Burnaby Hotel

2.5 star property

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Photo gallery for Best Western Plus Burnaby Hotel

Lobby
Lobby
1 bedroom, in-room safe, desk, laptop workspace
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
5411 Kingsway, Burnaby, BC, V5H2G1
  • Metropolis at Metrotown
    ‪9 min walk‬
  • Crystal Mall
    ‪19 min walk‬
  • Port of Vancouver
    ‪13 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Suite, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen) | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

  • Sleeps 4
  • 1 Queen Bed

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About this property

Best Western Plus Burnaby Hotel

Eco-certified hotel with free breakfast and 24-hour front desk
This smoke-free hotel features a restaurant, self parking and a business centre. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Best Western Plus Burnaby Hotel offers 132 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. 40-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The free breakfast at Best Western Plus Burnaby Hotel gets high marks from our customers. During your stay, you'll be within walking distance of Metropolis at Metrotown. Features include free WiFi in public areas, plus a restaurant and a business centre. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Self-parking available for a fee
  • Amenities include a business centre, a computer and laundry facilities
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 2-minute drive from Metropolis at Metrotown and 12 minutes from Pacific Coliseum
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business centre on site. A vending machine, multilingual staff, and a fireplace in the lobby are also featured at the eco-certified Best Western Plus Burnaby Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Burnaby hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:00 AM.
Jin Jiang Shanghai – This restaurant serves lunch and dinner.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (CAD 10 per night)
  • Limited on-site parking (max 1 space per unit)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A restaurant

Restaurants on site

  • Jin Jiang Shanghai

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (445 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: CAD 20
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: CAD 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 20 September to 25 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per accommodation, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CAD 10 per night
  • Pet fee: CAD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in fee: CAD 20 (subject to availability)
  • Late check-out fee: CAD 20 (subject to availability)
  • Rollaway bed fee: CAD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Plus Kings
Best Western Plus Kings Burnaby
Burnaby Best Western
Best Western Plus Kings Inn Burnaby
Best Western Burnaby
Best Western Plus Kings Inn
Best Western Plus Kings Inn Conference Centre
Best Western Plus Burnaby
Plus Burnaby Hotel Burnaby
Best Western Plus Burnaby Hotel Hotel
Best Western Plus Burnaby Hotel Burnaby
Best Western Plus Burnaby Hotel Hotel Burnaby

Best Western Plus Burnaby Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 607 out of 1131 reviews
Rating 8 - Good. 359 out of 1131 reviews
Rating 6 - Okay. 108 out of 1131 reviews
Rating 4 - Poor. 34 out of 1131 reviews
Rating 2 - Terrible. 23 out of 1131 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Myrene

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast food options included in the reservation. Free parking and wifi. Close to good restaurants and minutes away from the mountains and malls. Friendly staff as well. Will definitely come back.
Stayed 1 night in Mar 2025

8/10 Good

Sibyl

Stayed 1 night in Mar 2025

6/10 Okay

Jennifer

Stayed 1 night in Mar 2025

6/10 Okay

Jennifer

A couple things happened but staff was accommodating.
Stayed 1 night in Mar 2025

6/10 Okay

Sandra

It was okay
Stayed 1 night in Feb 2025

10/10 Excellent

Susan

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location was super convenient to where I needed to go. Breakfast was included and there was no extra charge for parking. The property could do with a bit of updating.
Stayed 5 nights in Feb 2025

10/10 Excellent

Jongo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just great.
Stayed 3 nights in Feb 2025

8/10 Good

Perry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service respectful and curtious

Stayed 2 nights in Feb 2025

8/10 Good

Debby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and they had an excellent hot breakfast.
Stayed 1 night in Feb 2025

10/10 Excellent

Yuliya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great. The breakfast was included and it's hot breakfast with options of eggs, waffles etc.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ralph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything I wanted was there. Much better than the last place I stayed!
Stayed 1 night in Feb 2025

8/10 Good

Citty Mabounda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciated my stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Mauricio

Stayed 4 nights in Feb 2025

10/10 Excellent

Myrene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Laraine

Liked: Cleanliness, staff & service
The room had a very comfy bed and good shower. Breakfast was good and the service staff were extremely helpful and friendly. Only small complaint was a gap in the door which let in cold air, but the heating system was more than adequate to keep us warm. We found the location very convenient for where we had to go, and price was reasonable, so would stay there again.
Stayed 2 nights in Feb 2025

8/10 Good

Aaron

Stayed 2 nights in Jan 2025

10/10 Excellent

Dwayne

Liked: Cleanliness, staff & service, property conditions & facilities
We had an amazing stay!! Everything was spectacular especially the breakfast!! Thank you so very very much!!!!!!!
Stayed 2 nights in Feb 2025

10/10 Excellent

Fernando

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

cody

Stayed 2 nights in Feb 2025

6/10 Okay

Stephen

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

8/10 Good

Shuk Han Polly, Markham

Travelled with family
Liked: Cleanliness, staff & service
Good Value. Complementary breakfast, not much variety. Staffs are nice, overall satisfied.
Stayed 4 nights in Jan 2025

8/10 Good

Kathleen

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at breakfast were helpful and friendly. Exercise facility was good although no mention initially of gym being available. Rooms were clean.
Stayed 2 nights in Jan 2025

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Carpet in the room is showing its age, but room was clean and spacious
Stayed 2 nights in Jan 2025

6/10 Okay

Haley

Stayed 1 night in Mar 2024

4/10 Poor

Matthew

Stayed 2 nights in Jan 2025