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Best Western Plus Burnaby Hotel

2.5 star property

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Photo gallery for Best Western Plus Burnaby Hotel

Lobby
Standard Room, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen) | In-room safe, desk, laptop workspace, blackout curtains
Lunch and dinner served
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
5411 Kingsway, Burnaby, BC, V5H2G1
  • Place, Metropolis at Metrotown
    ‪9 min walk‬
  • Place, Crystal Mall
    ‪19 min walk‬
  • Place, Deer Lake
    ‪8 min drive‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪37 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

8.6 out of 10
Excellent
(18 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Standard Room, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen) | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

9.6 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Queen Room with Sofabed

  • Sleeps 4
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

8.6 out of 10
Excellent
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed) | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

8.0 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(26 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(70 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Standard Room, 1 Queen Bed, Accessible, Bathtub | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

2 Queen Beds, Non-Smoking, Work Desk, In-Room Safe, Mini Fridge

  • Sleeps 4
  • Free Wi-Fi

Accessible-1 Queen, Mobility Accessible, Bathtub, Work Desk, In-Room Safe, Mini Fridge, Non-Smoking, Full Breakfast

  • Sleeps 2
  • Free Wi-Fi

1 King Bed, Non-Smoking, Flat Screen Television, Work Desk, Full Kitchen, in-Room Safe, Sofabed

  • Sleeps 4
  • Free Wi-Fi

1 King Bed, Non-Smoking, Sofabed, Work Desk, Refrigerator, in-Room Safe

  • Sleeps 4
  • Free Wi-Fi

1 Queen Bed, Non-Smoking, Work Desk, In-Room Safe, Mini Fridge

  • Sleeps 2
  • Free Wi-Fi

View all photos for Acess1Queenmobilityacessbathtubworkdeskinroomsafeminifridgenosmokfullbreakfast

In-room safe, desk, laptop workspace, blackout curtains

Acess1Queenmobilityacessbathtubworkdeskinroomsafeminifridgenosmokfullbreakfast

  • Sleeps 2
  • Free Wi-Fi

King Room

  • Sleeps 4
  • Free Wi-Fi

One Bedroom Suite

  • Sleeps 4
  • Free Wi-Fi

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About this property

Best Western Plus Burnaby Hotel

This smoke-free hotel features a restaurant, self parking and a business centre. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Best Western Plus Burnaby Hotel offers 132 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. 40-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The free breakfast at Best Western Plus Burnaby Hotel gets high marks from our customers. During your stay, you'll be within walking distance of Metropolis at Metrotown. Features include free WiFi in public areas, plus a restaurant and a business centre. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Self-parking available for a fee
  • Amenities include a business centre, a computer and laundry facilities
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 2-minute drive from Metropolis at Metrotown and 12 minutes from Pacific Coliseum
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business centre on site. A vending machine, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly Best Western Plus Burnaby Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Burnaby hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:00 AM.
Jin Jiang Shanghai – This restaurant serves lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (CAD 10 per night)
  • Limited number of on-site self parking spaces per unit

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A restaurant

Restaurants on site

  • Jin Jiang Shanghai

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (445 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: CAD 20
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: CAD 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 20 September to 25 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per accommodation, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CAD 10 per night
  • Pet fee: CAD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in fee: CAD 20 (subject to availability)
  • Late check-out fee: CAD 20 (subject to availability)
  • Rollaway bed fee: CAD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Plus Kings
Best Western Plus Kings Burnaby
Burnaby Best Western
Best Western Plus Kings Inn Burnaby
Best Western Burnaby
Best Western Plus Kings Inn
Best Western Plus Kings Inn Conference Centre
Best Western Plus Burnaby
Plus Burnaby Hotel Burnaby
Best Western Plus Burnaby Hotel Hotel
Best Western Plus Burnaby Hotel Burnaby
Best Western Plus Burnaby Hotel Hotel Burnaby

Best Western Plus Burnaby Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 724 out of 1360 reviews
Rating 8 - Good. 386 out of 1360 reviews
Rating 6 - Okay. 170 out of 1360 reviews
Rating 4 - Poor. 45 out of 1360 reviews
Rating 2 - Terrible. 35 out of 1360 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Vince

Stayed 2 nights in Feb 2026

10/10 Excellent

Sandra Luz

Stayed 6 nights in Dec 2025

8/10 Good

Ian

Stayed 1 night in Jan 2026

10/10 Excellent

Isaac

Stayed 1 night in Jan 2026

8/10 Good

Mary

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The staff were very nice and accommodating. The Breakfast options were great. We were a bit surprised to discover this Hotel is actually a MOTEL!!
Stayed 7 nights in Jan 2026

6/10 Okay

Carlie

Stayed 2 nights in Jan 2026

10/10 Excellent

Rebecca

Stayed 1 night in Nov 2025

8/10 Good

Kefyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice breakfast and friendly staff.
Stayed 3 nights in Jan 2026

10/10 Excellent

Gilles

Stayed 1 night in Jan 2026

10/10 Excellent

Sarah

Stayed 1 night in Jan 2026

10/10 Excellent

raj

Stayed 1 night in Jan 2026

10/10 Excellent

Kefyn

Stayed 1 night in Jan 2026

10/10 Excellent

Avnee

Stayed 1 night in Jan 2026

2/10 Terrible

Aria

Disliked: Cleanliness, amenities, property conditions & facilities
The first room I was given had a heating system that wasn’t working. After I was offered a second room, the cold water stopped working around 11 PM, and both the fridge and the coffee machine were also not working. Overall, I will never stay here again.
Stayed 1 night in Jan 2026

8/10 Good

Mai-Lee

Liked: Cleanliness, staff & service, amenities
location and friendly staff
Stayed 1 night in Jan 2026

10/10 Excellent

Liz

Liked: Amenities, property conditions & facilities
Front staff check in female was very friendly and efficient !
Stayed 1 night in Jan 2026

10/10 Excellent

Sehajpreet

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2026

10/10 Excellent

Selina

Stayed 1 night in Jan 2026

6/10 Okay

Allison

Travelled with group
Disliked: Amenities
Breakfast not the greatest. Eggs were runny sausages were gross and not enough milk for coffee. The noise level between rooms not great either I could here full on conversations
Stayed 1 night in Dec 2025

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good location, nice breakfast in the morning. Only complaint is the sofa bed was not comfortable at all
Stayed 5 nights in Dec 2025

2/10 Terrible

Haylee

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Trevis

Liked: Cleanliness, property conditions & facilities
Great breakfast included and a very pleasant stay.
Stayed 3 nights in Dec 2025

10/10 Excellent

patricia

Liked: Cleanliness, staff & service, amenities
clean, friendly but rooms were a bit dark
Stayed 3 nights in Dec 2025

10/10 Excellent

Rick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful Stay – Highly Recommended! We had a fantastic experience! From the moment we arrived, the staff were warm, friendly, and attentive, making us feel welcome right away. Our room was clean, comfortable, and beautifully maintained, with all the amenities we could ask for. The location was perfect—close to local attractions, restaurants, and convenient for getting around. We especially appreciated the little touches, like the welcoming atmosphere in the lobby and the helpful recommendations from the staff. Whether for a short getaway or an extended stay, this hotel exceeded our expectations. We would absolutely stay here again and highly recommend it to anyone visiting the area!
Stayed 5 nights in Dec 2025

10/10 Excellent

monther

Liked: Cleanliness, amenities, property conditions & facilities
great
Stayed 2 nights in Dec 2025