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Best Western Plus Vancouver Mall Dr. Hotel & Suites

2.5 star property

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Lobby
Spa
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Blackout curtains, iron/ironing board, free cots/infant beds
Standard Apartment, 1 King Bed, Non Smoking, Kitchen (Living Room) | Room amenity
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free airport shuttle
  • Pet-friendly
  • Gym

Explore the area

Map
9420 NE Vancouver Mall Drive, Vancouver, WA, 98662
  • Vancouver Mall
    ‪3 min walk‬
  • Peacehealth Southwest Medical Center
    ‪6 min drive‬
  • Harmony Sports Complex
    ‪11 min drive‬
  • Portland, OR (PDX-Portland Intl.)
    ‪14 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub

Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub

  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Microwave

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 Queen Bed, Non Smoking, Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Apartment, 1 King Bed, Non Smoking, Kitchen (Living Room)

Standard Apartment, 1 King Bed, Non Smoking, Kitchen (Living Room) | Room amenity

Standard Apartment, 1 King Bed, Non Smoking, Kitchen (Living Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Microwave

Blackout curtains, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds, Non Smoking, Microwave

  • Sleeps 4
  • 2 Queen Beds

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4.0 out of 5, Very good, (1003)
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About this property

Best Western Plus Vancouver Mall Dr. Hotel & Suites

Hotel in Vancouver with free breakfast and free airport shuttle
This hotel features an indoor pool, a fitness centre and a sauna. Free full breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Additionally, a business centre, conference space and concierge services are on-site.
Best Western Plus Vancouver Mall Dr. Hotel & Suites offers 75 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Vancouver hotel provides complimentary wired and wireless Internet access. Televisions come with premium digital channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
The free breakfast at Best Western Plus Vancouver Mall Dr. Hotel & Suites gets high marks from our customers. During your stay, you're just a quick walk from Vancouver Mall. You'll find features such as free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 11 minutes by car from Jantzen Beach Center and 11 minutes from Cascade Station
  • Free airport shuttle service
  • Dogs welcome for a fee (restrictions apply)
Best Western Plus Vancouver Mall Dr. Hotel & Suites offers its guests an indoor pool, a sauna, and a fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is available daily. A roundtrip airport shuttle is free (available on request). A vending machine, multilingual staff, and concierge services are also featured at Best Western Plus Vancouver Mall Dr. Hotel & Suites. Limited free parking is available on a first-come, first-served basis. A complete renovation of Best Western Plus Vancouver Mall Dr. Hotel & Suites was completed in March 2016.

Smoking is allowed in designated areas at this Vancouver hotel.

Guests are served a free full breakfast daily from 6 AM to 10 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 7:00 AM to 11:00 PM at scheduled times and on request
  • Free self parking on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6 AM to 10 AM

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Renovated entire property - March 2016

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • MP3 dock
  • TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 20 May 2025 to 31 May 2025 (completion date subject to change). The following areas are affected:
  • Lift
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Best Western Plus Vancouver Mall Dr. Hotel & Suites offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Dr. Hotel Vancouver Mall
Dr. Vancouver Mall
Hotel Dr. Vancouver Mall
Hotel Vancouver Mall
Hotel Vancouver Mall Dr.
Vancouver Mall Dr.
Vancouver Mall Dr. Hotel
Vancouver Mall Hotel
Vancouver Mall Hotel Dr.
Best Western Plus Vancouver Mall Dr. Hotel And Suites
Best Western Plus Vancouver Mall Dr. Hotel Vancouver
Best Western Plus Vancouver Mall Dr. Hotel
Best Western Plus Dr. Hotel
Best Western Plus Vancouver Mall Dr.
Best Western Plus Dr.
Best Western Plus Vancouver Mall Dr. Hotel Suites
Vancouver Mall Dr. Hotel Suites
Best Western Plus Vancouver Mall Dr. Hotel & Suites Hotel
Best Western Plus Vancouver Mall Dr. Hotel & Suites Vancouver

Best Western Plus Vancouver Mall Dr. Hotel & Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 531 out of 1001 reviews
Rating 8 - Good. 272 out of 1001 reviews
Rating 6 - Okay. 76 out of 1001 reviews
Rating 4 - Poor. 57 out of 1001 reviews
Rating 2 - Terrible. 65 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The staff was awesome!! Always smiling and friendly. The breakfast was nice except the coffe was cold in the urn. I cannot say anything else was wrong. Thanks again for the nice stay.
Stayed 6 nights in Feb 2025

6/10 Okay

Terrence

Travelled with partner
We had a room with the hot tub and hot tub was dirty and still have Ajax residue in the hot tub
Stayed 1 night in Mar 2025

8/10 Good

Sean Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Policies and the ADA

Overall the stay was great. Clean room and friendly staff. The only issue I had was when the manger tried to tell me there was policies on pets in the breakfast area. However, when I explained to her my dog wasn't a "pet" it was a Service Dog, she didn't want to listen and kept saying there's policies on animals in her. She did finally leave us alone, however she needs to understand pets and Service Animals are different and Service Animals are protected under the ADA.
Stayed 2 nights in Mar 2025

8/10 Good

Sean Michael

Stayed 1 night in Feb 2025

10/10 Excellent

April

Stayed 2 nights in Feb 2025

8/10 Good

Sean Michael

Greatest stay
Stayed 2 nights in Feb 2025

10/10 Excellent

Bernadette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Liked it so well, we’re staying two more days. Great breakfast.
Stayed 1 night in Feb 2025

10/10 Excellent

Wil, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Feb 2025

8/10 Good

Daphne, Kenmore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean.
Stayed 1 night in Feb 2025

10/10 Excellent

Kapuki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was very friendly
Stayed 2 nights in Feb 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Awsome
Stayed 2 nights in Feb 2025

4/10 Poor

Lisa

Travelled with family
Stayed ere many times but this stay was not very good. Dirty . Stayed for.4 nights with no housekeeping. Had to keep asking for fresh towels and then toilet paper. Had an issue with the toilet and was told maintenance would be in to look at it . Had to use public restroom . Went to use pool and someone had their dog in it . Very under staffed.
Stayed 4 nights in Feb 2025

10/10 Excellent

Peggie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Feb 2025

8/10 Good

Ryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great for overnight when working in the area
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Sean Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel meets the standard.

Everything was as expected, enjoyed the breakfast as usual. Staff was friendly.
Stayed 2 nights in Feb 2025

10/10 Excellent

Isaac

Stayed 2 nights in Feb 2025

10/10 Excellent

Christopher

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Good not great
Stayed 4 nights in Jan 2025

6/10 Okay

Ysabel

Travelled with partner
Liked: Cleanliness, staff & service
The room with the jet tub was smaller than I thought. The jet tub is definitely small too. If your a bigger couple don't suggest here. Other than that though the breakfast was okay and staff was friendly.
Stayed 1 night in Feb 2025

10/10 Excellent

TETIANA

Stayed 1 night in Jan 2025

10/10 Excellent

Teha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful they couldn't do enough to get us the right room a big thumbs up the room was nice and quiet and we had a very enjoyable stay
Stayed 1 night in Jan 2025

10/10 Excellent

Bonnie

Stayed 2 nights in Jan 2025

6/10 Okay

Rory

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and super nice. Breakfast was awesome. The room I had faced the freeway but the window glass was only a single pane, so too noisy to get any sleep. Lots of homeless in the parking lot and adjacent area so was unsure of the area safety.
Stayed 1 night in Jan 2025