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Best Western Plus Vancouver Mall Dr. Hotel & Suites

2.5 star property

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Photo gallery for Best Western Plus Vancouver Mall Dr. Hotel & Suites

Lobby
Standard Apartment, 1 King Bed, Non Smoking, Kitchen (Living Room) | Room amenity
Exterior
Spa
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Blackout curtains, iron/ironing board, free cots/infant beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Pet-friendly
  • Gym

Explore the area

View in a map
9420 NE Vancouver Mall Drive, Vancouver, WA, 98662
  • Place, Vancouver Mall
    ‪2 min walk‬
  • Place, Orchards Park West
    ‪6 min walk‬
  • Place, Beaver Marsh
    ‪9 min walk‬
  • Airport, Portland, OR (PDX-Portland Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(79 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Microwave

Blackout curtains, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds, Non Smoking, Microwave

8.8 out of 10
Excellent
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking

9.2 out of 10
Wonderful
(15 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Microwave

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 Queen Bed, Non Smoking, Microwave

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub

Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(24 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Apartment, 1 King Bed, Non Smoking, Kitchen (Living Room)

Standard Apartment, 1 King Bed, Non Smoking, Kitchen (Living Room) | Room amenity

Standard Apartment, 1 King Bed, Non Smoking, Kitchen (Living Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

1 King Bed, Non-Smoking, Microwave and Refrigerator, Sofa, Wi-Fi

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Work Desk, Sofa, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

View all photos for Apartment-1 King Bed, Non-Smoking, Separate Bedroom, Living Room, Full Kitchen

Blackout curtains, iron/ironing board, free cots/infant beds

Apartment-1 King Bed, Non-Smoking, Separate Bedroom, Living Room, Full Kitchen

  • Sleeps 2

1 Queen Bed, Non-Smoking, High Speed Internet Access, Microwave, Refrigerator

  • Sleeps 2

View all photos for 1 Queen Bed, Non-Smoking, Whirlpool, Microwave and Refrigerator, High Speed Internet Access

Blackout curtains, iron/ironing board, free cots/infant beds

1 Queen Bed, Non-Smoking, Whirlpool, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 4

2 Queen Beds, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 4

2 Queen Beds, Non-Smoking, High Speed Internet Access, Microwave and Refrigerator, Hairdryer

  • Sleeps 4

Queen Suite with Two Queen Beds

  • Sleeps 4

Two Room King Suite - Non-Smoking

  • Sleeps 4

Two Queen Room with Whirlpool

  • Sleeps 4

Accessible-1 Queen, Mobility Accessible, Roll In Shower, Whirlpool, Microwave And Refrigerator, Non-Smoking, Full Breakfast

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Whirlpool, Sofa, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

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About this property

Best Western Plus Vancouver Mall Dr. Hotel & Suites

Hotel in Vancouver with free breakfast and free airport shuttle
This hotel features an indoor pool, a fitness centre and a sauna. Free full breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Additionally, a business centre, conference space and concierge services are on-site.
Best Western Plus Vancouver Mall Dr. Hotel & Suites offers 75 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Vancouver hotel provides complimentary wired and wireless Internet access. Televisions come with premium digital channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
The free breakfast at Best Western Plus Vancouver Mall Dr. Hotel & Suites gets high marks from our customers. During your stay, you're just a quick walk from Vancouver Mall. You'll find features such as free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 4-minute walk from Vancouver Mall and 7 minutes by car from Peacehealth Southwest Medical Center
  • Free airport shuttle service
  • Dogs welcome for a fee (restrictions apply)
Best Western Plus Vancouver Mall Dr. Hotel & Suites offers its guests an indoor pool, a sauna, and a fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is available daily. A roundtrip airport shuttle is free (available on request). A vending machine, multilingual staff, and concierge services are also featured at Best Western Plus Vancouver Mall Dr. Hotel & Suites. Limited free parking is available on a first-come, first-served basis. A complete renovation of Best Western Plus Vancouver Mall Dr. Hotel & Suites was completed in March 2016.

Smoking is allowed in designated areas at this Vancouver hotel.

Guests are served a free full breakfast daily from 6 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 7:00 AM to 11:00 PM at scheduled times and on request
  • Free self parking on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6 AM to 10 AM

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Renovated entire property - March 2016

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • MP3 dock
  • TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Best Western Plus Vancouver Mall Dr. Hotel & Suites offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Dr. Hotel Vancouver Mall
Dr. Vancouver Mall
Hotel Dr. Vancouver Mall
Hotel Vancouver Mall
Hotel Vancouver Mall Dr.
Vancouver Mall Dr.
Vancouver Mall Dr. Hotel
Vancouver Mall Hotel
Vancouver Mall Hotel Dr.
Best Western Plus Vancouver Mall Dr. Hotel And Suites
Best Western Plus Vancouver Mall Dr. Hotel Vancouver
Best Western Plus Vancouver Mall Dr. Hotel
Best Western Plus Dr. Hotel
Best Western Plus Vancouver Mall Dr.
Best Western Plus Dr.
Best Western Plus Vancouver Mall Dr. Hotel Suites
Vancouver Mall Dr. Hotel Suites
Best Western Plus Vancouver Mall Dr. Hotel & Suites Hotel
Best Western Plus Vancouver Mall Dr. Hotel & Suites Vancouver

Best Western Plus Vancouver Mall Dr. Hotel & Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 526 out of 1001 reviews
Rating 8 - Good. 268 out of 1001 reviews
Rating 6 - Okay. 80 out of 1001 reviews
Rating 4 - Poor. 57 out of 1001 reviews
Rating 2 - Terrible. 70 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

STEVEN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and very comfortable. Location is very convenient and staff is very friendly.
Stayed 3 nights in Aug 2025

10/10 Excellent

Aaron

The customer service was very good.
Stayed 3 nights in Jul 2025

4/10 Poor

Akira

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Smita, buena park

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Cayenne

Liked: Cleanliness, staff & service, property conditions & facilities
Was good for me and my son nice and clean we had a good time at the pool.
Stayed 1 night in Aug 2025

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Mary, Deming

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff was friendly
Stayed 6 nights in Aug 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE BREAKFAST SERVED WAS AWESOME! REALLY ENJOYED IT! THANK YOU LISA M
Stayed 3 nights in Aug 2025

8/10 Good

Heejoo

Travelled with family
Liked: Cleanliness, staff & service
The location is what it is. Adjacent to a near abandoned mall next to the freeway. A lot of street people with needs roaming around. The view from the room was not great and the lights were as dim as could be. Free breakfast wasn’t bad. Housekeeping was accident skipped the first day. Room is large. Door didn’t close automatically though so had to make sure it clicked. Property needs a face lift. Only one elevator. 3 Star place that could be 4.
Stayed 3 nights in Jul 2025

10/10 Excellent

Janet

Stayed 2 nights in Aug 2025

10/10 Excellent

Travis

Stayed 1 night in Aug 2025

2/10 Terrible

Marla

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Inconsiderate /rude staff
Stayed 3 nights in Apr 2025

6/10 Okay

Micah

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Jul 2025

10/10 Excellent

Karma

Stayed 1 night in Jul 2025

10/10 Excellent

Amanda

Stayed 1 night in Jul 2025

10/10 Excellent

Alesia

Liked: Cleanliness, staff & service, property conditions & facilities
the staff was wonderful.
Stayed 2 nights in Jul 2025

8/10 Good

Pamela

Travelled with family, Travelled with pets
Liked: Amenities
Staff were knowledgeable and very helpful
Stayed 1 night in Jul 2025

8/10 Good

Vernice

Liked: Cleanliness, staff & service, property conditions & facilities
comfortable.
Stayed 4 nights in Jul 2025

4/10 Poor

Patrick

Disliked: Property conditions & facilities
Had our car broken into while there. No cameras on the outside of the property. No refunds given when we couldn’t stay due to having a broken window.
Stayed 3 nights in Jul 2025

6/10 Okay

Tiffany

Liked: Cleanliness, staff & service
Hotel was okay. Walls are thin and our neighbors were loud. Water kept turning from hot to cold and was not consistent. Remote barely worked and the fridge does not get very cold. For over $200 on the weekend I expected more. Pro’s: Continental breakfast was really good and there were many options. Beds were comfortable. Staff were nice.
Stayed 3 nights in Jul 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Five stars all the way around! From check in to breakfast to chsck out, staff was amazing and efficient. Room was very clean as well as the indoor pool area and the space for the complimentary breakfast.
Stayed 1 night in Jul 2025

2/10 Terrible

Pietro

Travelled with family
Disliked: Cleanliness, staff & service
As soon as I entered our room, located on the highest floor of the hotel, I experienced asthma symptoms (I am allergic to pet dander). For obvious reasons, hotels place guests with pets in rooms on the first two floors and usually set aside rooms at the top level for guests without pets. I asked the front-desk clerk for another room, but he told me that the fourth floor IS reserved for guests who don't have pets and that the only other room available was located on the second floor, which allowed pets. Thus, it is clear that the hotel has issues with monitoring guests who bring pets when they're not supposed to and with overall cleanliness (a dog in a room for one night would not have caused the breathing issues I experienced). Orbitz told me that it is up to the hotel to offer a full or partial refund. After being told that I would be contacted by the manager, I tried calling several times to no avail.
Stayed 2 nights in Jul 2025

10/10 Excellent

Rodney, Olympia

Liked: Cleanliness, staff & service, property conditions & facilities
Great check-in person. He was very busy but quite friendly and polite. Room was spacious and c ll ean. Would stay there again!
Stayed 1 night in Jul 2025

8/10 Good

Rodney

Travelled with family
Liked: Cleanliness, staff & service, amenities
Spacious room. Good amenities. Very nice staff.
Stayed 1 night in Jul 2025

10/10 Excellent

MEHRDAD, SAN DIEGO

Stayed 1 night in Jun 2025