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DoubleTree by Hilton Hotel Vancouver

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel Vancouver

Exterior
Games room
Indoor pool
Premium bedding, down duvets, pillow-top beds, in-room safe
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Free airport shuttle
  • Pet-friendly
  • Restaurant

Explore the area

View in a map
12712 SE 2nd Cir, Vancouver, WA, 98684
  • Place, Fircrest Park
    ‪10 min walk‬
  • Place, 205 Commerce Center
    ‪14 min walk‬
  • Place, LeRoy Haagen Park
    ‪15 min walk‬
  • Airport, Portland, OR (PDX-Portland Intl.)
    ‪12 min drive‬

Room options

View all photos for 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

2 Queen Beds

  • Sleeps 5

View all photos for 2 Queen Mobility/Hearing Accessible with Tub

Bathroom | Combined shower/bathtub, free toiletries, hair dryer, bathrobes

2 Queen Mobility/Hearing Accessible with Tub

  • Sleeps 5

View all photos for 1 King Bed Nonsmoking

Premium bedding, down duvets, pillow-top beds, in-room safe

1 King Bed Nonsmoking

  • Sleeps 2

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking

7.2 out of 10
Good
(35 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking | Premium bedding, down duvets, pillow-top beds, in-room safe

Room, Multiple Beds, Non Smoking

  • 34 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible (Mobility & Hearing)

Room, 1 Queen Bed, Accessible (Mobility & Hearing) | Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 Queen Bed, Accessible (Mobility & Hearing)

  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible

  • Sleeps 2

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Bathroom | Combined shower/bathtub, free toiletries, hair dryer, bathrobes

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

  • Sleeps 4

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking

  • Sleeps 2

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 4

View all photos for Room, 1 Queen Bed, Accessible (Mobility & Hearing)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 Queen Bed, Accessible (Mobility & Hearing)

  • Sleeps 2

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | 39-inch LCD TV with cable channels, TV, iPod dock

Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | Living area | 39-inch LCD TV with cable channels, TV, iPod dock

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

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About this property

DoubleTree by Hilton Hotel Vancouver

An indoor pool, a restaurant and a 24-hour fitness centre are available at this hotel. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
DoubleTree by Hilton Hotel Vancouver offers 98 accommodations with a safe and coffee/tea makers. Pillowtop beds feature down duvets and premium bedding. 39-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

This Vancouver hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Hotel Vancouver. During your stay, you'll be close to Cascade Station. Free WiFi in public areas, free self-parking and a free round-trip airport shuttle are available.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy a bite to eat at Press Northwest, a buffet restaurant that serves American cuisine
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • 6 minutes by car from Vancouver Mall and 10 minutes from Cascade Station
  • Free airport shuttle service
  • Dogs welcome for a fee (restrictions apply)
DoubleTree by Hilton Hotel Vancouver offers its guests an indoor pool, a hot tub, and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 2 meeting rooms. Event space at this hotel measures 2400 square feet (223 square metres) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly DoubleTree by Hilton Hotel Vancouver. A roundtrip airport shuttle is free (available on request). Free self parking is available.

Smoking is allowed in designated areas at this 4-star Vancouver hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.
Press Northwest – This buffet restaurant specialises in American cuisine and only serves breakfast.
Press Northwest Bar – This bar specialises in pizza. Open selected days.
Late-night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: WiFi (USD 6.95 per 24-hour period)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 7:00 AM to 11:00 PM at scheduled times and on request
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 12.95 for adults and USD 6.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Press Northwest
  • Press Northwest Bar

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 2,400 square feet of conference space
  • 24-hour business centre

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Pool access ramp on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1997
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 39-inch LCD TV with premium cable channels
  • IPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 30.00
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 20 February 2026 to 30 September 2026 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Fitness facilities
  • Front desk
  • Hallway
  • Lobby
  • Parking area
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per stay, plus a deposit of USD 50.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 12.95 for adults and from USD 6.95 for children
  • Fee for in-room wireless Internet: USD 6.95 per 24-hour period (rates may vary)
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 30.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
DoubleTree by Hilton Hotel Vancouver offers transfers from the airport. Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 5:00 AM to midnight
  • One child aged 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Phoenix Inn Suites Hotel Vancouver
Phoenix Inn Suites Vancouver
Phoenix Hotel Vancouver
Phoenix Inn - Vancouver Hotel Vancouver
DoubleTree Hilton Hotel Vancouver
DoubleTree Hilton Vancouver
Doubletree By Hilton Vancouver
DoubleTree by Hilton Hotel Vancouver Hotel
DoubleTree by Hilton Hotel Vancouver Vancouver
DoubleTree by Hilton Hotel Vancouver Hotel Vancouver

DoubleTree by Hilton Hotel Vancouver Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 396 out of 1002 reviews
Rating 8 - Good. 255 out of 1002 reviews
Rating 6 - Okay. 150 out of 1002 reviews
Rating 4 - Poor. 108 out of 1002 reviews
Rating 2 - Terrible. 93 out of 1002 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Janessa

Stayed 1 night in Feb 2026

2/10 Terrible

DiAndre Victor Jerome

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities
This property ought to be a shame for how terrible the condition of the building is. I’m going to start this by saying look at the guest photos before you book. I instantly regretted booking a room as soon as I walked into the hotel lobby. This property has clearly been under renovation for awhile and they are not actively working on it. It is a run down hotel that will probably be condemned soon. The interior of the hotel completely run down. There are stains in the ice room on the floor. The water in the shower is scolding hot or ice cold. There is no in between. The wallpaper is peeling off of the walls all over the property. It doesn’t look like they clean this place on a regular basis. I wouldn’t recommend that my worst enemy stay here! Yes, it was that bad!! Do not stay here.
Stayed 2 nights in Feb 2026

8/10 Good

Jodie

Stayed 1 night in Feb 2026

2/10 Terrible

jenny

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is under remodel. Amenities were lacking like the business center. Fridge did not work. Linens were dirty, shower did not drain correctly, shower was dirty plus hot water was lacking. Left two days early due to the cold shower.
Stayed 5 nights in Feb 2026

8/10 Good

Selene

Travelled with family and small children
Disliked: Property conditions & facilities
It was okay. They were in complete remodeling phase. So lot of dust and equipment everywhere.
Stayed 2 nights in Feb 2026

10/10 Excellent

Kerry

Stayed 3 nights in Jan 2026

4/10 Poor

Katie

Business traveller
Disliked: Amenities, property conditions & facilities
They were under renovation. Pool was not in working order. There was not a couch in the room and i was told they were still on back order from when they were damaged during covid. If i was traveling for pleasure and not business this would have been a big disappointment.
Stayed 2 nights in Dec 2025

10/10 Excellent

Sukhjit

Liked: Staff & service
Property is under 100% renovation so its not clean and well maintained.
Stayed 1 night in Dec 2025

10/10 Excellent

Michelle

Stayed 2 nights in Dec 2025

8/10 Good

Lian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is undergoing major renovations. The parking lot is temporarily reduced in size because there are storage containers occupying much of the lot. All of the spots for guests were occupied so we parked at Applebee’s, which is right in front of the hotel. The first floor was undergoing renovations so there wasn’t much to the lobby. Our room was still undergoing renovations and didn’t have a couch. The hot and cold faucets were reversed. However, in spite of the renovations, it’s a very nice property and I look forward to returning after the renovations are completed. I especially liked the built-in luggage racks on either side of the room. We usually stay at Hampton Inn for our sleep & fly, but for some reason our return night was $350 instead of $150 or so. The location of Hampton Inn is quieter and has breakfast included, but we will return to the DoubleTree depending on the price compared to Hampton Inn. Also, the coffee, both the coffee in the machine in the room, and the coffee in the lobby, is better than Hampton Inn’s was last week, which has declined in quality. I interacted with two front desk staff and one housekeeper. Everyone is very helpful and friendly.
Stayed 1 night in Dec 2025

2/10 Terrible

Kathy

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The first room that we were checked into, the TV didn't work and the second room that we checked into the TV didn't work as well... The young man at the desk in the lobby was rather grumpy and we will never be staying there again.
Stayed 1 night in Nov 2025

2/10 Terrible

Carolee

Disliked: Cleanliness, amenities
The site indicates airport shuttle available. Our plane was delayed and we arrived to PDX and called for a shuttle at 10:28 pm and we were told the shuttle stopped running for the night which cost us an add'l $30 for an Uber! When we checked in as Hilton Honors members, there were no cookies! 😢 We have stayed at this hotel several times and it had been under renovation the whole time. This hotel barely meets the Hilton standards already and we keep going back thinking it has to be better this time, NOPE! We will NOT be staying at this hotel again.
Stayed 1 night in Nov 2025

10/10 Excellent

Kalani

Stayed 2 nights in Nov 2025

6/10 Okay

Paul

Business traveller
Under construction
Stayed 11 nights in Nov 2025

2/10 Terrible

Tania

Stayed 1 night in Nov 2025

6/10 Okay

Edward

Stayed 1 night in Nov 2025

8/10 Good

Michelle

Liked: Cleanliness, property conditions & facilities
Not very friendly when checking in. Hotel under renovation so our room we initially checked into on 1st floor the toilet was plugged and a dumpster was directly infront of our window. I do appreciate that front desk was nice enough to let us switch to another room. When I booked it I thought the breakfast was included Continental But it wasn't, I guess that was my bad for not reading my booking clearly. I was surprised the breakfast was $14 and was super basic.
Stayed 1 night in Nov 2025

2/10 Terrible

Perry

Disliked: Amenities, property conditions & facilities
The room wasn't finished yet it did not have what we needed, we called the night before and they said they all had microwaves refrigerators and couches my wife has to bring her own food because she's allergic to gluten and the place didn't have a microwave very disappointing we couldn't stay there so we went to a Hilton down the street which was everything we needed more money but my wife was happy that's all that mattered. Also it didn't have a couch, first night all we asked for was a microwave and we'd stay but the night help said they couldn't give us one they didn't have any. To me that was a breach of contract which I just wanted my money back so I had to dispute night one with my credit card company and I'm hoping that the DoubleTree Hilton will be fair and give me my first night's money back and then I'll drop this. I hate giving people bad reviews it's a bad time and it hurts business but I just want my one night back that they didn't pay me for and I hope Hilton does something about it.
Stayed 3 nights in Oct 2025

2/10 Terrible

David

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
We had mold in our bathroom, our pull-out couch wasn't there, the hallway was full of old beds, trim and chipped paint. We had no body wash anf no conditioner. The flooring in the halls and straiway we disgusting. Breakfast was $13 a person with a below average breakfast bar, so we skipped that.
Stayed 1 night in Oct 2025

2/10 Terrible

Courtney

Disliked: Cleanliness, staff & service, property conditions & facilities
Was not nice
Stayed 1 night in Oct 2025

4/10 Poor

Magnus

Stayed 1 night in Oct 2025

6/10 Okay

Martha, Irvine

Stayed 2 nights in Oct 2025

6/10 Okay

Leroy

Unbelievable that a Hilton has a property with this neglect. The elevator has obviuosly been out of order for a long time, which I found out after I arrived. The clerk tried to place me on the second floor, but magically found a first floor room when I told him I would have to go elsewhere. I am 85 and my spouse is unable to climb stairs.
Stayed 2 nights in Oct 2025

6/10 Okay

Bianca

Business traveller
Liked: Staff & service
Disliked: Room comfort
I understand they are renovating however my room window has no blinds or curtains. Also there was no notification that the elevator hasn't worked in a year
Stayed 1 night in Oct 2025

10/10 Excellent

Beth

Loved the warm cookies and water bottles. Bed and bedding super comfortable. Price affordable. Clean room, quiet room. All good.
Stayed 1 night in Oct 2025

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