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EXchange Hotel Vancouver

4.0 star property

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Photo gallery for EXchange Hotel Vancouver

Exterior
Pender Suite - Dividend Floor | Premium bedding, down duvets, in-room safe, individually decorated
Patio Suite - Dividend Floor | Premium bedding, down duvets, in-room safe, individually decorated
Breakfast, lunch, dinner served; Mediterranean cuisine
Interior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

View in a map
475 Howe Street, Vancouver, BC, V6B 2B3
  • Place, Vancouver Waterfront
    ‪2 min walk‬
  • Place, Canada Place Cruise Ship Terminal
    ‪3 min walk‬
  • Place, Canada Place
    ‪4 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪20 min drive‬

Room options

View all photos for Deluxe Queen

Premium bedding, down duvets, in-room safe, individually decorated

Deluxe Queen

9.2 out of 10
Wonderful
(87 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Queen with Sofa Bed

Premium bedding, down duvets, in-room safe, individually decorated

Superior Queen with Sofa Bed

9.6 out of 10
Exceptional
(11 reviews)
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Two Queens

Premium bedding, down duvets, in-room safe, individually decorated

Deluxe Two Queens

9.6 out of 10
Exceptional
(96 reviews)
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Two Queens with Sitting Area

Premium bedding, down duvets, in-room safe, individually decorated

Superior Two Queens with Sitting Area

9.8 out of 10
Exceptional
(42 reviews)
  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Large Single Sofa Bed

View all photos for Deluxe King

Premium bedding, down duvets, in-room safe, individually decorated

Deluxe King

9.4 out of 10
Exceptional
(308 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King with Sofa Bed

Premium bedding, down duvets, in-room safe, individually decorated

Superior King with Sofa Bed

9.2 out of 10
Wonderful
(80 reviews)
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Boutique Queen Studio – Accommodates upto 2 people

Premium bedding, down duvets, in-room safe, individually decorated

Boutique Queen Studio – Accommodates upto 2 people

9.0 out of 10
Wonderful
(42 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Patio Suite - Dividend Floor

Patio Suite - Dividend Floor | Premium bedding, down duvets, in-room safe, individually decorated

Patio Suite - Dividend Floor

  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Pender Suite - Dividend Floor

Pender Suite - Dividend Floor | Premium bedding, down duvets, in-room safe, individually decorated

Pender Suite - Dividend Floor

10.0 out of 10
Exceptional
(9 reviews)
  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Urban Suite - Dividend Floor

Urban Suite - Dividend Floor | Premium bedding, down duvets, in-room safe, individually decorated

Urban Suite - Dividend Floor

9.8 out of 10
Exceptional
(8 reviews)
  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Blue Chip Suite - Dividend Floor

Blue Chip Suite - Dividend Floor | Premium bedding, down duvets, in-room safe, individually decorated

Blue Chip Suite - Dividend Floor

9.8 out of 10
Exceptional
(6 reviews)
  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Queen Accessible

Premium bedding, down duvets, in-room safe, individually decorated

Deluxe Queen Accessible

9.0 out of 10
Wonderful
(20 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe King Room -Dividend Floor

Room amenity

Deluxe King Room -Dividend Floor

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room with Sofa Bed - Dividend Floor

Premium bedding, down duvets, in-room safe, individually decorated

Superior King Room with Sofa Bed - Dividend Floor

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Superior Queen Room with Sofa Bed - Dividend Floor

Premium bedding, down duvets, in-room safe, individually decorated

Superior Queen Room with Sofa Bed - Dividend Floor

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Deluxe Two Queen Beds - Dividend Floor

Room amenity

Deluxe Two Queen Beds - Dividend Floor

  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Two Queen Beds and Sofa Bed - Dividend Floor

Premium bedding, down duvets, in-room safe, individually decorated

Superior Two Queen Beds and Sofa Bed - Dividend Floor

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Large Single Sofa Bed

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About this property

EXchange Hotel Vancouver

Hotel with a restaurant, steps from Vancouver Waterfront
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business centre, a coffee shop/cafe and valet parking. Change of towels is available on request
EXchange Hotel Vancouver offers 202 air-conditioned accommodations with tablet computers and espresso makers. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. 50-inch Smart televisions come with premium cable channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the comfortable beds at EXchange Hotel Vancouver. During your stay, you're just a quick walk from Vancouver Waterfront. Free WiFi in public areas, a restaurant and a 24-hour gym are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy Mediterranean cuisine while dining at Hydra Estiatorio
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and helicopter/aeroplane tours
  • Guests really like the accommodation for the overall comfort, cleanliness and comfy beds
  • Steps from Vancouver Waterfront and Granville Street
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms.

Public spaces have free WiFi. A 24-hour fitness centre, a library, and tour/ticket assistance are also featured at the business-friendly EXchange Hotel Vancouver. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Vancouver hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Hydra Estiatorio – This restaurant specialises in Mediterranean cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (CAD 52 per night)
  • Secured, covered valet parking on site (CAD 62 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 25 to 50 for adults and CAD 15 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Hydra Estiatorio

Things to do

  • 24-hour gym
  • Bicycle shuttle
  • Bicycle storage
  • Bicycle tours
  • Helicopter/aeroplane tours
  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Hardwood flooring in room
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Heated bathroom floor
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Flexi pass mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk, smart lock

Pets

  • Pets: CAD 25 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 25 to 50 for adults and CAD 15 to 30 for children
  • Covered self-parking fee: CAD 52 per night
  • Valet parking fee: CAD 62 per night (in/out privileges)
  • Pet fee: CAD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses solar and geothermal energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests will receive smart lock details. Guests are required to download the property's Flexi pass mobile app before check-in. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

EXchange Hotel
EXchange Hotel
EXchange Vancouver
Hotel EXchange Hotel Vancouver Vancouver
Vancouver EXchange Hotel Vancouver Hotel
Hotel EXchange Hotel Vancouver
EXchange Hotel Vancouver Vancouver
EXchange
EXchange Hotel Vancouver Hotel
EXchange Hotel Vancouver Vancouver
EXchange Hotel Vancouver Hotel Vancouver

EXchange Hotel Vancouver Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 2546 out of 3029 reviews
Rating 8 - Good. 331 out of 3029 reviews
Rating 6 - Okay. 88 out of 3029 reviews
Rating 4 - Poor. 35 out of 3029 reviews
Rating 2 - Terrible. 29 out of 3029 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gillian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Fabulous stay at the Exchange, staff are great, very friendly and eager to help. The concierge was fantastic in giving us great tips for places to visit. We had breakfast included and would recommend this option if available. Room was well equipped and was well serviced. The reservations team were fantastic in arranging a late check in due to an unavoidable change in travel plans. Location was great, close to main attractions and others easily accessible. Would recommend and would stay again if ever in Vancouver again
Stayed 4 nights in Aug 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed staying there, we where taking a cruise and could walk easily to the port and board. Very convenient, and nice, clean room.
Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Ava

Stayed 1 night in Jul 2025

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff
Stayed 1 night in Aug 2025

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Xiao Ming

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Aug 2025

10/10 Excellent

Misha

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2025

10/10 Excellent

crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great! Friendly staff, clean room & convenient location. The only thing is the room’s view is not so great, it is facing a tall wall….
Stayed 1 night in Aug 2025

10/10 Excellent

Rusty

Liked: Cleanliness, staff & service, property conditions & facilities
The room was expensive because it is in prime location. It was otherwise excellent.
Stayed 1 night in Aug 2025

10/10 Excellent

Trinh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, beautiful rooms, nice fitness facility. Good walkable location downtown. We stayed here for one night to watch the BC Lions play. Would recommend and stay here again!
Stayed 1 night in Aug 2025

10/10 Excellent

Margaret

Stayed 2 nights in Aug 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean beautiful hotel. Wonderful attentive staff. Good location. Definitely recommend.
Stayed 1 night in Aug 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and assessible and very inviting
Stayed 1 night in Aug 2025

10/10 Excellent

Miah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Courtney

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Would recommend
Stayed 3 nights in Aug 2025

10/10 Excellent

Elmer

Stayed 1 night in Aug 2025

10/10 Excellent

Bophal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! Staff was wonderful right from the concierge, valet and front desk. They were incredibly helpful with dinner recommendations and nearby directions. It’s literally minutes away from coal Harbour and walking distance to gas town district with lots of shops and restaurants. Rooms were really comfy with complimentary water, tea and coffee. Wonderful experience
Stayed 1 night in Aug 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. The staff treated me very well, and the food/drinks available at the on-site restaurant were great. The wine, in particular, was really nice. I would stay here again!
Stayed 2 nights in Aug 2025

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service
Stayed 4 nights in Jul 2025

10/10 Excellent

carolane

Stayed 2 nights in Aug 2025

2/10 Terrible

marcus

Stayed 3 nights in Aug 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent and top notch! The staff was very friendly and helpful with information.
Stayed 2 nights in Aug 2025

10/10 Excellent

Prab

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025