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Sandman Hotel Vancouver Downtown

4.0 star property

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Photo gallery for Sandman Hotel Vancouver Downtown

2 restaurants, breakfast, lunch, dinner served; American cuisine
Property preview
2 bars/lounges, sports bar
Exterior
2 bars/lounges, sports bar

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Gym

Explore the area

View in a map
180 W Georgia St, Vancouver, BC, V6B4P4
  • Place, BC Place Stadium
    ‪1 min walk‬
  • Place, Canada Place Cruise Ship Terminal
    ‪14 min walk‬
  • Place, Canada Place
    ‪16 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Suite, 1 King Bed (Kitchenette, South Tower)

1 bedroom, in-room safe, desk, laptop workspace

Standard Suite, 1 King Bed (Kitchenette, South Tower)

9.4 out of 10
Exceptional
(6 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (South Tower)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (South Tower)

8.2 out of 10
Very good
(25 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (South Tower)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed (South Tower)

8.0 out of 10
Very good
(76 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed (North Tower)

Standard Room, 1 King Bed (North Tower) | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (North Tower)

8.2 out of 10
Very good
(69 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (North Tower)

Standard Room, 2 Queen Beds (North Tower) | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds (North Tower)

8.8 out of 10
Excellent
(128 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 2 Queen Beds (North Tower)

Grand Room, 2 Queen Beds (North Tower) | 1 bedroom, in-room safe, desk, laptop workspace

Grand Room, 2 Queen Beds (North Tower)

8.8 out of 10
Excellent
(50 reviews)
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed (South Tower)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed (South Tower)

8.0 out of 10
Very good
(7 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

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Exterior
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About this property

Sandman Hotel Vancouver Downtown

Hotel with 2 restaurants, steps from Queen Elizabeth Theatre
This smoke-free hotel features 2 restaurants, an indoor pool and 2 bars/lounges. WiFi in public areas is free. Additionally, a fitness centre, a coffee shop/cafe and Access to hot tub are on-site.
Sandman Hotel Vancouver Downtown offers 303 accommodations with a safe and coffee/tea makers. 32-inch flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Vancouver hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Sandman Hotel Vancouver Downtown's great location. During your stay, you're just a quick walk from BC Place Stadium. Features include free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free WiFi
  • Enjoy American cuisine at Moxies, one of the property's 2 restaurants and 2 bars/lounges
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Queen Elizabeth Theatre and 2 minutes on foot from BC Place Stadium
  • Pets welcome for a fee (restrictions apply)
Sandman Hotel Vancouver Downtown offers its guests an indoor pool, Access to hot tub, and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

A vending machine, multilingual staff, and tour/ticket assistance are also featured at Sandman Hotel Vancouver Downtown. For a fee, parking is available.

This 4-star Vancouver hotel is smoke free.

Moxies – This restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.
Shark Club Sports Bar – This sports bar specialises in American cuisine and serves lunch and dinner. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (CAD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Moxies
  • Shark Club Sports Bar

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Handrails in stairways (91 centimetre high)
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made on-site instead of at the time of booking.

Renovations and closures

The property will be renovating from 22 September 2025 to 28 February 2026 (completion date subject to change). The following areas are affected:
  • Exterior
  • Hallway
  • Selected guestrooms
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: CAD 25 per night (in/out privileges)
  • Pet fee: CAD 25 per accommodation, per night (maximum CAD125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sandman
Sandman Hotel Vancouver City Centre
Sandman Vancouver City Centre
Sandman Vancouver City Centre Hotel
Vancouver City Centre Sandman
Sandman Hotel Vancouver
Sandman Vancouver
Sandman Hotel
Sandman Vancouver Vancouver
Sandman Hotel Vancouver City Centre
Sandman Hotel Vancouver Downtown Hotel
Sandman Hotel Vancouver Downtown Vancouver
Sandman Hotel Vancouver Downtown Hotel Vancouver

Reviews

Sandman Hotel Vancouver Downtown Reviews

8.2

Very good

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 1683 out of 3767 reviews
Rating 8 - Good. 1051 out of 3767 reviews
Rating 6 - Okay. 586 out of 3767 reviews
Rating 4 - Poor. 266 out of 3767 reviews
Rating 2 - Terrible. 181 out of 3767 reviews

Reviews

8/10 Good

Rafel Joy Tabornal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Staff were nice and hotel room was clean. However, elevator was too small.
Stayed 5 nights in Jul 2025

8/10 Good

Dawit

Stayed 2 nights in Aug 2025

10/10 Excellent

Milan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff was very accommodating, helping us with our luggage situation for a large group, guided us well for the city. 10/10 would stay again
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Rhe rooms were not as big or modern as shown in tbe pictures Also very small Bathrooms dated
Stayed 2 nights in Jul 2025

10/10 Excellent

Angelo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was able to check in early. Rooms and bathroom were newly renovated. Family really enjoyed the stay.
Stayed 3 nights in Jul 2025

6/10 Okay

Soumya

Stayed 2 nights in Jul 2025

8/10 Good

Catherine

Liked: Staff & service
.
Stayed 3 nights in Jul 2025

10/10 Excellent

Stanley

Stayed 2 nights in Jul 2025

10/10 Excellent

Shanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful views

Everything at this hotel is amazing!
Stayed 1 night in Jul 2025

10/10 Excellent

Kathleen

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Very convenient to the Queen E (where we were seeing a concert), helpful staff, and our dog was made very welcome.
Stayed 2 nights in Jul 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The onsite restaurant was excellent. Try the bacon cheeseburger.
Stayed 1 night in Jul 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay as always. Stayed in the newly renovated space in the North towers and they are great!
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Stayed 1 night in Jul 2025

10/10 Excellent

Craig, Wellington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality facilities within easy walking distance of local stadiums, gas town, inner city and public transport (skytrain)
Stayed 1 night in Jul 2025

8/10 Good

celeste, Sooke

Stayed 1 night in Jul 2025

10/10 Excellent

Diane

Stayed 3 nights in Jul 2025

8/10 Good

DEBORAH, BROCKTON

Liked: Cleanliness, staff & service
Rooms we clean. Nice restaurant attached to hotel
Stayed 2 nights in Jul 2025

10/10 Excellent

Jonathan

Stayed 1 night in Jul 2025

8/10 Good

Crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was decent, however we spent a lot of time waiting on the elevator both to the rooms and to the parking garage. The parking garage is in rough shape however it does appear that they are in the process of repairing it.
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Travelled with family

Sandman review

Hotel was ok overall. Small rooms but nice location downtown. Staff not super friendly or helpful but not bad. We did have to ask after 2 days to have our room cleaned finally. The manager did personally apologize for this which was thoughtful. We got a tix on our car in their garage as we were leaving. Some issue with them not putting down the full 3 nights we were staying. Front desk said they would take care of it. Hope so! It was $100ca.
Stayed 3 nights in Jul 2025

8/10 Good

Rita

Travelled with partner
Liked: Cleanliness, staff & service, amenities
A well worn hotel but full of friendly helpful people and conviently positioned for all amenities.
Stayed 4 nights in Jul 2025

8/10 Good

YU-LOI

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Light is dark in the room
Stayed 3 nights in Jul 2025

4/10 Poor

Katharine

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very disappointed in the quality of the “newly renovated” room we were in. I booked a king suite and was given a double queen instead with a $170 a night price difference. The room was poorly laid out, the ac unit had no effect on the room temperature. There was no convenient desk space to work from. The bathroom was small and the grout was peeling in the shower. The elevator took 10-20 minutes depending on the time of day to get from floor 11 to the lobby. They neighbourhood had a large homeless population and I didn’t feel safe walking around at night or being in the elevator or hallways alone
Stayed 6 nights in Jul 2025

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Sandman Hotel definitely is a great location! Staff were super helpful, polite and respectful. We had a great experience there. I would recommend this hotel.
Stayed 2 nights in Jul 2025

4/10 Poor

Emily Michelle

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
We stayed at this hotel for a recent vacation, and while the location is great, the overall experience left a lot to be desired. Check-in was confusing—we arrived during the posted window, but our room wasn’t ready, and staff couldn’t provide a clear timeline. That said, the front desk staff were friendly, professional, and genuinely tried to help despite not having solid answers. Their attitude was a bright spot in an otherwise frustrating process. Once in the room, we were immediately concerned with cleanliness. The sheets had blood stains, the shower was grimy, and worse, we found an unused condom between the desk and mini fridge. The carpet was dirty with visible stains, and when we requested new bedding, the replacement duvet also had old blood marks. At that point, we stopped trusting the room’s hygiene. The space itself was dated and cramped. The furniture was worn, the bathroom was very small, and there was no table or surface suitable for more than one person to eat at, making it hard to settle in comfortably. In short, while the front desk staff were great and the location is convenient, the cleanliness and room quality were unacceptable.
Stayed 4 nights in Jul 2025