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Sandman Hotel Vancouver Downtown

4.0 star property

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Photo gallery for Sandman Hotel Vancouver Downtown

2 restaurants, breakfast, lunch, dinner served; American cuisine
Exterior
Lobby
Lobby
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Gym

Explore the area

View in a map
180 W Georgia St, Vancouver, BC, V6B4P4
  • Place, BC Place Stadium
    ‪1 min walk‬
  • Place, Rogers Arena
    ‪3 min walk‬
  • Place, Queen Elizabeth Theatre
    ‪3 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Suite, 1 King Bed (Kitchenette, South Tower)

In-room safe, desk, laptop workspace, blackout curtains

Standard Suite, 1 King Bed (Kitchenette, South Tower)

9.4 out of 10
Exceptional
(6 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (South Tower)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed (South Tower)

8.2 out of 10
Very good
(25 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (South Tower)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed (South Tower)

8.0 out of 10
Very good
(78 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed (North Tower)

Standard Room, 1 King Bed (North Tower) | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed (North Tower)

8.2 out of 10
Very good
(70 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (North Tower)

Standard Room, 2 Queen Beds (North Tower) | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds (North Tower)

8.8 out of 10
Excellent
(138 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 2 Queen Beds (North Tower)

Grand Room, 2 Queen Beds (North Tower) | In-room safe, desk, laptop workspace, blackout curtains

Grand Room, 2 Queen Beds (North Tower)

8.8 out of 10
Excellent
(50 reviews)
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed (South Tower)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed with Sofa bed (South Tower)

8.0 out of 10
Very good
(7 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Sandman Hotel Vancouver Downtown

Hotel with 2 restaurants, steps from Queen Elizabeth Theatre
This smoke-free hotel features 2 restaurants, an indoor pool and 2 bars/lounges. WiFi in public areas is free. Additionally, a fitness centre, a coffee shop/cafe and Access to hot tub are on-site.
Sandman Hotel Vancouver Downtown offers 303 accommodations with a safe and coffee/tea makers. 32-inch flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Vancouver hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Sandman Hotel Vancouver Downtown's great location. During your stay, you're just a quick walk from BC Place Stadium. Features include free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free WiFi
  • Enjoy American cuisine at Moxies, one of the property's 2 restaurants and 2 bars/lounges
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Queen Elizabeth Theatre and 2 minutes on foot from BC Place Stadium
  • Pets welcome for a fee (restrictions apply)
Sandman Hotel Vancouver Downtown offers its guests an indoor pool, Access to hot tub, and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

A vending machine, multilingual staff, and tour/ticket assistance are also featured at Sandman Hotel Vancouver Downtown. For a fee, parking is available.

This 4-star Vancouver hotel is smoke free.

Moxies – This restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.
Shark Club Sports Bar – This sports bar specialises in American cuisine and serves lunch and dinner. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (CAD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Moxies
  • Shark Club Sports Bar

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Handrails in stairways (91 centimetre high)
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made on-site instead of at the time of booking.

Renovations and closures

The property will be renovating from 22 September 2025 to 28 February 2026 (completion date subject to change). The following areas are affected:
  • Exterior
  • Hallway
  • Selected guestrooms
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: CAD 25 per night (in/out privileges)
  • Pet fee: CAD 25 per accommodation, per night (maximum CAD125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sandman
Sandman Hotel Vancouver City Centre
Sandman Vancouver City Centre
Sandman Vancouver City Centre Hotel
Vancouver City Centre Sandman
Sandman Hotel Vancouver
Sandman Vancouver
Sandman Hotel
Sandman Vancouver Vancouver
Sandman Hotel Vancouver City Centre
Sandman Hotel Vancouver Downtown Hotel
Sandman Hotel Vancouver Downtown Vancouver
Sandman Hotel Vancouver Downtown Hotel Vancouver

Reviews

Sandman Hotel Vancouver Downtown Reviews

8.2

Very good

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 1753 out of 3878 reviews
Rating 8 - Good. 1080 out of 3878 reviews
Rating 6 - Okay. 594 out of 3878 reviews
Rating 4 - Poor. 270 out of 3878 reviews
Rating 2 - Terrible. 181 out of 3878 reviews

Reviews

4/10 Poor

Brenda

Disliked: Cleanliness, staff & service
My experience with customer service was very poor. I was given mixed messages and then unclear explanations about where to come to check in and how to get to the parking lot. I called 3 times because the first 2 didn't make sense. I was never able to get the front desk manager to answer the phone to give me the correct answer to my questions. although I called many times. But the app WAZE fortunately brought me to the 15 min. parking area, at the hotel to check in. There is construction around the hotel, so that should have made the customer service people more attentive. It was very stressful until we were finally parked and in our room. Then, when I went to have a shower there was a long dark hair in the bathtub as well as one stuck in what I thought was a clean folded face cloth. The only saving thing was that it was right across the street from the Queen Elizabeth Theatre where we were taking our grandsons to see The Lion King, which was spectacular. So not a pleasant experience. And now I just noticed that you have the date wrong. We stayed over on Wed. August 27 to Thurs. August 28. So much is just WRONG.
Stayed 1 night in Aug 2025

4/10 Poor

Ed

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Not so good

I inquired about parking before arriving and was told not a problem and enter from Beatty st. Guess what Beatty was closed and the park l and the parking area was under construction with very limited room to move. Our room had used soaps. The restaurant was very slow in the morning and the food was sub par.
Stayed 1 night in Aug 2025

10/10 Excellent

Peshal

Liked: Cleanliness, staff & service, property conditions & facilities
good place
Stayed 1 night in Aug 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Sandman is a very convenient location for our stay as it was across the street from the Queen Elizabeth Theatre. It is also within walking distance to so many downtown locations. The only part we didn't like about our stay was the size of the room, which was probably the smallest hotel room I have ever stayed in. But we weren't in it for most of the stay. Though we did not eat at the hotel, there was both a Shark Club and a Moxies within the hotel.
Stayed 1 night in Aug 2025

8/10 Good

Brent

Stayed 4 nights in Aug 2025

10/10 Excellent

Lorna

Stayed 1 night in Aug 2025

8/10 Good

Lorrie

Liked: Cleanliness, staff & service
The property location perfect. The room itself was fine for our needs of a place to sleep for one night. There was really no room to set up our suitcase for easy access for a longer stat area to hang dresses was quite compromised. There was no hair conditioner to accompany shampoo. We requested some and were given lotion. No pen or paper available. Carpet at foot of bed quite wet we let staff know and they offered to try and fix it or move us. We chose stay. Bar soap for shower useless. Place was very clean and staff wonderful.
Stayed 1 night in Aug 2025

8/10 Good

Dawn

Stayed 3 nights in Aug 2025

8/10 Good

Kendra

Travelled with family
Liked: Cleanliness, staff & service
Rooms were nice. Pool was cold and often very wet around the pool which was hazardous. Hot tub was nice though. Moxies was very good. Check in was easy and staff was very friendly. Parkade was a mess, loud with construction, rebar and holes everywhere. Men with full masks doing construction- awful chemical smell. Parking is $25 a day which is a bit steep for guests IMO.
Stayed 4 nights in Aug 2025

10/10 Excellent

Albert

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the modern gym facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Roger C.

Stayed 13 nights in Aug 2025

6/10 Okay

Darcy

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
This hotel is so close to all great entertainment options in the city which is why we chose it. In order to get an early check in, there was a fee. Same if a late check out was requested. We were able to drop our bags and go explore the city, that was helpful. The room had two queen beds which was what we requested and the room also had massive beautiful windows that wrapped around the room. This gave great city views. However the cushion on one of the chairs shifted and it was clear that no one had vacuumed or cleaned under it in quite some time. There were also crumbs and other indications of little cleaning on the floor and under the desk opening, shelves, and under the headboards of the bed. The elevators were challenging as by the time they got to our floor (9th) they were always full. We ended up taking the stairs down after three full elevators passed us. Walking is fine, just would have been good to know the hotel only has those two small elevators. Considering the cost of one night in this hotel, I did expect the room to be tidier. The front desk staff were great, the restaurant was great and the staff were helpful in making sure we got to our event in plenty of time. I would stay here again and ensure I requested the room definitely be checked for cleanliness more thoroughly.
Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service
Nicely updated rooms in the north tower, definitely make this nicely located hotel an affordable and convenient option downtown.
Stayed 1 night in Aug 2025

8/10 Good

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sandman met our needs; clean with efficient staff and a very cozy bed. We did feel though that as the hotel was very busy, there should have been a concierge desk to help the many guests.
Stayed 3 nights in Aug 2025

8/10 Good

Lois

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Brandy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Thea

Stayed 3 nights in Aug 2025

10/10 Excellent

Pam

Travelled with family
Liked: Cleanliness, amenities
Central location with two great restaurants on site!
Stayed 1 night in Aug 2025

8/10 Good

levi

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

J elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Moxie’s staff was great as was the front desk when I checked In
Stayed 2 nights in Aug 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Our one bed was quite old - the mattress. Otherwise it was an awesome stay!
Stayed 1 night in Aug 2025

10/10 Excellent

Jeannine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything. The only complaint that I have would be; 1- the air conditioning is in an weird place. you have a desk right infront of it blocking almost half of the unit making it harder for the room to become cooler faster. 2- you should really think about having soap dispensers in the showers. those tinny bottles are pointless and not environmentally good. i need like 3 bottles of shampoo just to do my hair once becasue its long.
Stayed 2 nights in Aug 2025

10/10 Excellent

Carolyn

I have stayed at the Sandman Hotel many times begging in the 1970’s.
Stayed 1 night in Aug 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice !
Stayed 1 night in Aug 2025