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AC Hotel by Marriott Veracruz

4.0 star property

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Photo gallery for AC Hotel by Marriott Veracruz

Premium bedding, minibar, in-room safe, desk
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Rooftop bar
Free toiletries, hair dryer, towels

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Boulevard Adolfo Ruiz Cortines 3422, Fraccionamiento Playa de Oro, Boca del Río, VER, 94293
  • Place, Plaza Las Americas Shopping Mall
    ‪2 min walk‬
  • Place, World Trade Center Veracruz
    ‪3 min walk‬
  • Place, Mocambo Beach
    ‪7 min walk‬
  • Airport, Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪28 min drive‬

Room options

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(25 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds, City View

Room, 2 Double Beds, City View | Premium bedding, minibar, in-room safe, desk

Room, 2 Double Beds, City View

9.4 out of 10
Exceptional
(33 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Sea View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Sea View

9.4 out of 10
Exceptional
(15 reviews)
  • Sea view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, Smoking, City View

Junior Suite, 1 King Bed, Smoking, City View | Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Smoking, City View

  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, Sea View

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Sea View

8.8 out of 10
Excellent
(9 reviews)
  • Sea view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, Bathtub, Sea View

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Bathtub, Sea View

  • Sea view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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The price is €100
includes taxes & fees
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About this property

AC Hotel by Marriott Veracruz

This smoke-free hotel features an indoor pool, an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site. Housekeeping is available on request.
AC Hotel by Marriott Veracruz offers 164 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Beds feature premium bedding. 55-inch LED televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at AC Hotel by Marriott Veracruz. During your stay, you're just a quick walk from Mocambo Beach. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at AC Kitchen, a family restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Just a 3-minute walk from Andamar Lifestyle Center and 5 minutes on foot from Mocambo Beach
  • Cats and dogs welcome for a fee (restrictions apply)
AC Hotel by Marriott Veracruz offers its guests an indoor pool, an outdoor pool, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 1711 square feet (159 square metres) and includes conference space. A library, a terrace, and multilingual staff are also featured at the business-friendly AC Hotel by Marriott Veracruz. Self parking is free.

This 4-star Boca del Río hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and at the weekend from 7 AM to 11 AM.
AC Kitchen – This family restaurant specialises in international cuisine. Guests can enjoy drinks at the bar.
AC LOUNGE – This bar specialises in Modern European cuisine. Open daily.
AC TERRACE – This rooftop bar specialises in local and international cuisine. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10 AM on weekdays and 7 AM to 11 AM on weekends; USD 15 for adults and USD 10 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • AC Kitchen
  • AC LOUNGE
  • AC TERRACE

Things to do

  • Gym
  • Indoor pool
  • Library
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,711 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (119 centimetre wide door)
  • Low-height counter and sink (80 centimetre high)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 14 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2017
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 3
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 15 for adults and from USD 10 for children
  • Pet fee: USD 25 per pet (varies based on length of stay) plus a one-off USD3 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

AC Hotel Marriott Veracruz Boca del Rio

AC Hotel Marriott Veracruz

AC Marriott Veracruz Boca del Rio

AC Marriott Veracruz

Ac By Marriott Veracruz Boca

AC Hotel by Marriott Veracruz Hotel

AC Hotel by Marriott Veracruz Boca del Río

AC Hotel by Marriott Veracruz Hotel Boca del Río

AC Hotel by Marriott Veracruz Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 581 out of 1000 reviews
Rating 8 - Good. 226 out of 1000 reviews
Rating 6 - Okay. 98 out of 1000 reviews
Rating 4 - Poor. 42 out of 1000 reviews
Rating 2 - Terrible. 53 out of 1000 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Luis

Stayed 1 night in Feb 2026

10/10 Excellent

melissa

Stayed 3 nights in Feb 2026

8/10 Good

Christian P.

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 2 nights in Feb 2026

10/10 Excellent

Rafael

Stayed 2 nights in Jan 2026

10/10 Excellent

Rosa

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was one of the best experiences I had. The staff absolutely amazing. The room was clean and very comfortable. Everything in the room was excellent, towels, shower, hot water, the bed absolutely comfortable, the location, the view. Taxi Transportation always available. I just like to said Thank you to all and everyone at the hotel.
Stayed 2 nights in Jan 2026

10/10 Excellent

Rosa

Stayed 2 nights in Jan 2026

10/10 Excellent

ERNESTO

Stayed 6 nights in Dec 2025

10/10 Excellent

ERNESTO

Liked: Cleanliness, amenities, property conditions & facilities
José Maria, Rocio and Addy at the front desk are phenomenal. Kudos to them and the entire AC team. Even with an earthquake on our final day the experience was excellent and we will tell friends and more importantly we will be back in June-July of 2026
Stayed 4 nights in Dec 2025

10/10 Excellent

fernando

Stayed 5 nights in Dec 2025

10/10 Excellent

Gabriela

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excelente ubicación, limpieza y servicio
Stayed 1 night in Dec 2025

4/10 Poor

Jorge

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Staff was extremely rude. We received inconsistent information about what was allowed to do around the outdoor pool area and the schedule. Security guard threatened our party to lock us out of the building and became belligerent raising his voice to the ladies in our party. And no, we were not drunk or were disrespectful or noisy. He became angry when we informed him that the server and another staff member toñd us it was ok for us to stay in the pool area.
Stayed 2 nights in Dec 2025

10/10 Excellent

Dave, Boca del Río

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't include beakfast...
Stayed 1 night in Dec 2025

10/10 Excellent

Yaroslav, Orizaba

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean, nice people in the staff
Stayed 2 nights in Dec 2025

10/10 Excellent

ERIC, HOUSTON

Stayed 3 nights in Dec 2025

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent: friendly, efficient staff; the room was impeccable; and the bed was outstandingly comfortable. I will always recommend this hotel.
Stayed 1 night in Dec 2025

10/10 Excellent

Juan Marcos

Stayed 2 nights in Nov 2025

10/10 Excellent

LETICIA

Liked: Cleanliness, amenities, property conditions & facilities
My stay was overall very pleasant. The room was clean, spacious, and beautifully decorated. The front desk staff was great—especially the young woman who kindly upgraded my room when I asked. Everyone at the front desk was friendly and welcoming. The only downside was the parking garage. The spaces were very tight, not handicap accessible, and located three floors below the lobby, which made it a bit inconvenient. Otherwise, a great stay and excellent service
Stayed 1 night in Nov 2025

10/10 Excellent

Hector Palacios

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Spotless, comfy room, good space distribution. Great bed and shower.
Stayed 1 night in Oct 2025

8/10 Good

aurelio

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 3 nights in Oct 2025

10/10 Excellent

valeria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena limpieza, alrededores y amenidades todo bien; solo las camas y espacios son medianamente cómodos. Lo demás todo bien
Stayed 1 night in Oct 2025

10/10 Excellent

Adolfo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Sep 2025

10/10 Excellent

Fadi

Liked: Cleanliness, staff & service, property conditions & facilities
more English speaking staff in the restaurant.
Stayed 7 nights in Sep 2025

10/10 Excellent

Oriana

Stayed 3 nights in Sep 2025

10/10 Excellent

Ricardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, well located near restaurants and stores. The rooms are very modern. Staff is friendly and helpful. Both pools are very nice and the terrace has beautiful views.
Stayed 3 nights in Aug 2025

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