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James Bay Inn Hotel & Suites

3.0 star property

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Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
270 Government Street, Victoria, BC, V8V 2L2
  • Royal BC Museum
    ‪6 min walk‬
  • Victoria Harbour
    ‪10 min walk‬
  • Victoria Clipper Ferry Terminal
    ‪11 min walk‬
  • Victoria, BC (YYJ-Victoria Intl.)
    ‪34 min drive‬

Room options

View all photos for Premium House, 2 Bedrooms, Kitchen, Garden Area

Premium House, 2 Bedrooms, Kitchen, Garden Area | Private kitchenette

Premium House, 2 Bedrooms, Kitchen, Garden Area

  • 102 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 Queen Bed

Premium bedding, individually decorated, individually furnished, desk

Studio, 1 Queen Bed

8.8 out of 10
Excellent
(8 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, individually decorated, individually furnished, desk

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(8 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Garden Area

Suite, 1 Bedroom, Garden Area | Private kitchenette

Suite, 1 Bedroom, Garden Area

9.4 out of 10
Exceptional
(9 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Premium bedding, individually decorated, individually furnished, desk

Classic Room, 1 King Bed

9.8 out of 10
Exceptional
(32 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 Queen Bed, Terrace

Studio, 1 Queen Bed, Terrace | Premium bedding, individually decorated, individually furnished, desk

Studio, 1 Queen Bed, Terrace

9.4 out of 10
Exceptional
(12 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Cottage, 2 Bedrooms

Cottage, 2 Bedrooms | Premium bedding, individually decorated, individually furnished, desk

Cottage, 2 Bedrooms

9.6 out of 10
Exceptional
(5 reviews)
  • 121 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed | Premium bedding, individually decorated, individually furnished, desk

Classic Room, 1 Queen Bed

8.8 out of 10
Excellent
(30 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(103 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Traditional Room, 2 Queen Beds

Traditional Room, 2 Queen Beds | Premium bedding, individually decorated, individually furnished, desk

Traditional Room, 2 Queen Beds

8.8 out of 10
Excellent
(55 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed

Traditional Room, 1 King Bed | Premium bedding, individually decorated, individually furnished, desk

Traditional Room, 1 King Bed

8.8 out of 10
Excellent
(35 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(50 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed

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About this property

James Bay Inn Hotel & Suites

Eco-certified hotel with 24-hour front desk and coffee shop/cafe
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area and concierge services.
James Bay Inn Hotel & Suites offers 40 accommodations with free newspapers and free toiletries. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the comfortable beds at James Bay Inn Hotel & Suites. During your stay, you're just a quick walk from Royal BC Museum. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes mini golf and hiking/biking trails
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Steps from Emily Carr House and 3 minutes on foot from Beacon Hill Park
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A terrace, a vending machine, and tour/ticket assistance are also featured at the eco-certified James Bay Inn Hotel & Suites. Free self parking is available. You'll have access to the health club at a partner property.

This Edwardian Victoria hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to 11:30 AM.
JBI Cafe – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:30 AM for a fee: CAD 10 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • JBI Cafe

Things to do

  • Billiards/pool table
  • Ecotours
  • Hiking/biking trails
  • Mini golf

Family friendly

  • Mini golf
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift

More

  • 3 buildings
  • 3 floors
  • Built in 1911
  • Edwardian architecture
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

More

  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 10.00 to 30 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

James Bay Inn Hotel
The James Bay Hotel
James Bay Hotel
James Bay & Suites Victoria
James Bay Inn Hotel & Suites Hotel
James Bay Inn Hotel & Suites Victoria
James Bay Inn Hotel & Suites Hotel Victoria

James Bay Inn Hotel & Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1225 out of 1689 reviews
Rating 8 - Good. 391 out of 1689 reviews
Rating 6 - Okay. 45 out of 1689 reviews
Rating 4 - Poor. 13 out of 1689 reviews
Rating 2 - Terrible. 15 out of 1689 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nimal

Liked: Property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

adriana

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and the property was well maintained in a quiet residential neighborhood. We stayed in the cottage so we had our own parking. The location was behind the legislative building, shopping and dining was within walking distance. Great location, would stay here again.
Stayed 2 nights in May 2025

10/10 Excellent

Paula

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The only thing unlikeable was no elevator - stairs a problem to me.
Stayed 1 night in May 2025

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and obliging staff. Clothes storage very limited and would like to see a mirror in the bedroom and possibly a small table or unit in the bathroom for toiletries. We still enjoyed our stay and location was perfect with a short stroll to the waterfront and off street parking. Thankyou!
Stayed 3 nights in May 2025

8/10 Good

bruce

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is a lovely area, close to many attractions. Staff were very friendly and knowledgeable.
Stayed 2 nights in May 2025

8/10 Good

Lee Ann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roy and the staff were very nice and helpful! Great coffee. Our group of 7 really enjoyed the lobby. Coffee and iced lemon water was excellent as well as the food in the adjoining restaurant.
Stayed 2 nights in May 2025

10/10 Excellent

Josh

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet, excellent staff and lots of character. Great local cuisine on site and walking distance to the Victoria Harbour and all its wonderful wanderfuls.
Stayed 5 nights in May 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely historic hotel in quiet neighborhood. Easy walking distance to main attractions. Staff very friendly and accommodating. No air condition but they provide fan and with the window open you get a nice breeze and wake up to chirping birds. Hotel restaurant was very good and reasonably priced.Free parking is a plus. Loved our stay and will be back again! Very clean!
Stayed 5 nights in May 2025

10/10 Excellent

Duncan, Halifax

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location.Very Victorian decor.Restaurant was superb
Stayed 4 nights in May 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Dalip, Toronto

Liked: Staff & service
all good
Stayed 1 night in May 2025

10/10 Excellent

Albert

Stayed 2 nights in May 2025

10/10 Excellent

Albert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location is very convenient and the building quaint. The staff was very friendly and made us feel very welcome. Looking very forward to coming back!
Stayed 3 nights in May 2025

10/10 Excellent

Ilona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

Katharine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A spacious apartment with a well equipped kitchen, separate bedroom, and dining area overlooking a lovely garden. There was a comfortable leather couch and 2 comfortable chairs, an electric fireplace which was perfect to take the chill off and a large TV. The space had all the comforts of home and was located in a quiet neighborhood just a 10 minute walk from the parliament buildings, the wharf, and shops. There was a good grocery store and liquor store just a block away. We loved the ambiance and staff was friendly and helpful. We enjoyed our stay and would definitely return if we ever go back to Victoria.
Stayed 3 nights in May 2025

10/10 Excellent

Lynn Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great gem with character!

The location of this hotel is fantastic! It is one block from Beacon Hill Park with quiet streets, lots of flowers and an old fashion decor. The room was roomy with two queen beds, chairs to sit on include a desk with a large chair. Very much enjoyed our stay. We are semi regular guests at this grand old hotel.
Stayed 1 night in May 2025

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, very helpful and kind staff, good affordable accommodation.
Stayed 2 nights in May 2025

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk attendant was very kind and helpful. Can’t remember his name but he was awesome! Great stay.
Stayed 1 night in May 2025

4/10 Poor

Thomas

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel was fine. Its over a 100 years old, so the decor is what one would expect. There is no elevator, so if you have heavy bags and aren't physically fit, beware. My problem was with staff in the restaurant. Due to medical treatments I had to undergo, I am no longer able to eat solid food. I bring my liquid food with me when I travel. On the day we checked in my wife & I patronized the onsite restaurant. My wife ordered dinner and I ordered a beverage only and brought my liquid food. All was ok. The next morning we returned so my wife could order breakfast & me coffee. Surprisingly, the hostess was annoyed with me for bringing my liquid food and told me I couldn't consume it there. My wife and I weren't going to put up with her belligerant attitude so we both left. I've been doing the same thing in restaurants for 5 years now and never ever was I refused service. It felt like we had been kicked out. Needless to say it was extremely upsetting. What if you went there with someone and didn't feel like eating, would you expect to be tossed out? Just blows my mind that we were treated like that!
Stayed 1 night in May 2025

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute, quaint rooms. Centrally located. Lovely staff! We ate in both on-site restaurants and had good experiences at both. My only complaint is that we could hear people talking in the room next to us, but it wasn’t bothersome and I guess is to be expected in a historic building.
Stayed 2 nights in May 2025

10/10 Excellent

Ronald

I will be coming back!
Stayed 3 nights in May 2025

8/10 Good

SEONGHEE

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The incredibly friendly staff made our stay very pleasant. Overall, the room was in good condition, except for a slight smell from the bedding. Please note that there is no microwave or refrigerator in the room.
Stayed 1 night in May 2025

10/10 Excellent

Georges

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great welcome from front desk lady. Very amiable.
Stayed 1 night in May 2025

10/10 Excellent

Viacheslav

Travelled with group
Liked: Cleanliness, staff & service, amenities
The place has a great location, very friendly and helpful staff and is kept mostly clean. However, it is fairly old and has a smell of old rags in the common areas - a watch out for people sensitive to this kind of thing.
Stayed 3 nights in May 2025