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The Westin Virginia Beach Town Center

4.0 star property

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Photo gallery for The Westin Virginia Beach Town Center

Lobby lounge
Lobby lounge
Exterior
Indoor pool
1 bedroom, pillow-top beds, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Housekeeping

Explore the area

Map
4535 Commerce St, Virginia Beach, VA, 23462
  • Sandler Center for the Performing Arts
    ‪1 min walk‬
  • Mount Trashmore Park
    ‪20 min walk‬
  • Virginia Beach Boardwalk
    ‪16 min drive‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 2 Queen Beds

1 bedroom, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

1 bedroom, pillow-top beds, in-room safe, desk

Room, 1 King Bed

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Corner (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

1 bedroom, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (Hearing Accessible)

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, pillow-top beds, in-room safe, desk

Room, 1 King Bed

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

1 bedroom, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Corner

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

1 bedroom, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

1 bedroom, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Hearing Accessible)

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

1 bedroom, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

1 bedroom, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Westin Virginia Beach Town Center

Art Deco hotel with 24-hour fitness centre and 24-hour business centre
This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
The Westin Virginia Beach Town Center offers 236 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature pillowtop mattresses. LCD televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at The Westin Virginia Beach Town Center. During your stay, you're just a quick walk from Sandler Center for the Performing Arts. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Wired Internet for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 11 minutes by car from Virginia Museum of Contemporary Art and 14 minutes from Virginia Zoo
  • Dogs welcome for a fee (restrictions apply)
The Westin Virginia Beach Town Center offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and 5 meeting rooms. Event space at this hotel measures 11266 square feet (1047 square metres) and includes conference space. A vending machine, gift shops/newsstands, and dry cleaning/laundry services are also featured at the business-friendly The Westin Virginia Beach Town Center. Free self parking is available. A complete renovation of The Westin Virginia Beach Town Center was completed in December 2018.

This 4-star Virginia Beach hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 11:00 AM and at the weekend from 7:00 AM to noon.
Interlude – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (USD 9.95 per day)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible van parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; USD 8 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Interlude

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 11,266 square feet of conference space
  • 24-hour business centre
  • 5 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub (79 centimetre high)
  • Grab bar near toilet (81 centimetre high)
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Renovated entire property - December 2018
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 8 to 25 per person
  • Fee for in-room wired Internet: USD 9.95 per day (rates may vary)
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westin Hotel Virginia Beach Town Center
Westin Virginia Beach Town Center
Virginia Beach Westin
Westin Virginia Beach Town Hotel Virginia Beach
Westin Virginia Beach Town Center Hotel
Virginia Beach Westin
The Westin Virginia Beach Town Center Hotel
The Westin Virginia Beach Town Center Virginia Beach
The Westin Virginia Beach Town Center Hotel Virginia Beach

The Westin Virginia Beach Town Center Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 651 out of 1001 reviews
Rating 8 - Good. 188 out of 1001 reviews
Rating 6 - Okay. 74 out of 1001 reviews
Rating 4 - Poor. 45 out of 1001 reviews
Rating 2 - Terrible. 43 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ana, Newport News

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Must say it was convenient. It's in the center of a lot of dining areas. Great for social drinking as well.
Stayed 1 night in Nov 2024

10/10 Excellent

Anthony

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for a weekend trip to Virginia Beach
Stayed 1 night in Dec 2024

8/10 Good

Demir

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Kathleen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay to take advantage of the theater, the shops and the restaurants. Room was space and clean, comfortable beds. I don't give it five stars because it doesn't have amenities like bathrobes, shower caps and vanity sets, etc. The parking garage is free and attached to the hotel which was nice because it was cold. The front desk staff was very accommodating and nice. Shohn, Megan B, Amy and Angie were great!!!! We ending up getting another room for one of our party and they were fast and got us a room on the same floor.
Stayed 2 nights in Feb 2025

10/10 Excellent

Eden

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Kelcey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay‼️‼️

Our stay was very relaxing and comfortable. We love staying at this hotel when we are in the area. We have never been disappointed.
Stayed 1 night in Feb 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me and my husband celebrated our anniversary n valentines the r every year
Stayed 1 night in Feb 2025

6/10 Okay

Laura

Liked: Cleanliness, staff & service
Well, let me see if I can submit that real quick.The room wasn't clean.The phone was broken.They were supposed to be fixed the next day and they were offered me.A different room beneath the room was as nice as the one I had. The shower gel fell out of the wall.They didn't fix it and fell out of the wall again and cut my foothe hair dryer was discussingly dirty.Or clean it. The bathtub wouldn't hold water and maybe and they didn't fix it. Andy tried her very best to make me happy.Moving me to the different room that was a bit nicer. Restaurant menu very limited and they were constantly out of stuff. Handrails were missing out of the elevator after 2 days.It still wasn't fixed. Overall extremely disappointed from an high rated hotel being very dated and dirty. They did compensate me one night and upgraded my room one night. But I don't think I will ever stay there again.
Stayed 4 nights in Feb 2025

10/10 Excellent

Andrea

Stayed 2 nights in Jan 2025

10/10 Excellent

Odell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 3 nights in Feb 2025

10/10 Excellent

Tony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and the overall area where the hotel is located is perfect! I would gladly recommend anyone to book their stay at the Westin.
Stayed 1 night in Feb 2025

6/10 Okay

Calvin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Carolyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property in a convenient location.
Stayed 1 night in Feb 2025

8/10 Good

Stephaine

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 1 night in Jan 2025

10/10 Excellent

Aline

Stayed 2 nights in Jan 2025

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service

Should Have Been Better

The staff were, without exception, excellent. The hotel is a bit dated. No morning coffee was available downstairs, except Starbucks, which was $2.50 per plain old coffee. So for those that are averse to using in-room machines, tough. Plain coffee should be free for hotel guests as it is at most every hotel, even if at the in-house Starbucks. The bed was not comfortable. It was apparently not a Marriott mattress (the Westin is a Bonvoy prop) or it was a very old one with little support. Upon checkout there were no luggage carts available. The wait was uncertain, so I loaded up the wife and myself and hefted it all down ourselves. All-in-all one should expect better from a Town Center hotel carrying the name Westin.
Stayed 2 nights in Jan 2025

10/10 Excellent

Elias

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable rooms and great and friendly staff.
Stayed 1 night in Jan 2025

4/10 Poor

Jamie

Stayed 1 night in Dec 2024

10/10 Excellent

Nia

Stayed 1 night in Dec 2024

6/10 Okay

Bradley

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
heated pool was cold along with pool room was cool, bedding was sub-standard
Stayed 3 nights in Dec 2024

8/10 Good

Joann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😍
Stayed 2 nights in Dec 2024