The odor in the room was overwhelming. When we opened the door to Room 14, the smell was so bad it nearly made my wife vomit. It had a strong, stale odor reminiscent of a room rented by the hour, as if previous guests had left behind heavy body odor and poor hygiene. On top of that, there was a separate, unmistakable mildew smell that suggested serious cleanliness and moisture issues.
We did not unpack a single item. We immediately left the room, returned to the front desk, and turned in the key. Despite the condition of the room and the fact that we did not stay, the manager on duty refused to issue a refund, which was both shocking and unacceptable.