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Crandell Mountain Lodge

3.0 star property

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Photo gallery for Crandell Mountain Lodge

Front of property
Superior Suite, Multiple Beds, Kitchen | Living room
BBQ/picnic Area
Comfort Double Room | 1 bedroom
Superior Suite, Multiple Beds, Kitchen | Private kitchen | Coffee/tea maker

Reviews

8.2 out of 10
Very good

Popular amenities

Explore the area

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102 Mountview Road, Waterton Park, AB, T0K2M0
  • Place, Waterton Marina
    ‪5 min walk‬
  • Place, Cameron Falls
    ‪9 min walk‬
  • Place, Waterton Lakes National Park
    ‪13 min drive‬

Room options

View all photos for Superior Suite, Multiple Beds, Kitchen

Superior Suite, Multiple Beds, Kitchen | Living area

Superior Suite, Multiple Beds, Kitchen

8.4 out of 10
Very good
(24 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Single Beds and 1 Queen Bed

View all photos for Superior Suite, 1 King Bed

Superior Suite, 1 King Bed | 1 bedroom

Superior Suite, 1 King Bed

8.8 out of 10
Excellent
(9 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | 1 bedroom

Classic Room, 1 King Bed

8.0 out of 10
Very good
(45 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds

Suite, 2 Double Beds | 1 bedroom

Suite, 2 Double Beds

8.4 out of 10
Very good
(20 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Comfort Double Room

Comfort Double Room | 1 bedroom

Comfort Double Room

  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom

Suite, 1 King Bed

8.4 out of 10
Very good
(16 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Property entrance

Waterton Lakes Lodge Resort

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.0 out of 5, Very good, 1,073 reviews
The price is €113
includes taxes & fees
19 Oct - 20 Oct
Waterton Lakes Lodge Resort

About this property

Crandell Mountain Lodge

Lodge in Waterton Park with free parking
This smoke-free lodge features express check-out and free self-parking. Housekeeping is available on request.
Crandell Mountain Lodge offers 17 accommodations with coffee/tea makers. Bathrooms include a shower. Housekeeping is provided on request.
Our customers tell us they can't get enough of Crandell Mountain Lodge's great location. During your stay, you're just a quick walk from Waterton Marina. You'll find features such as free self-parking.
  • Free self-parking
  • Amenities include a terrace
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Within a 10-minute walk of Waterton Marina and Cameron Falls
Crandell Mountain Lodge offers its guests a terrace and express check-out. The front desk is open around the clock. Self parking is free.

This 3-star Waterton Park lodge is smoke free.

Property amenities

Parking and transport

  • Free self parking on site

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (on request)

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bathroom

  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Heating

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 10:00 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10 PM
Front desk staffed during limited hours
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
The front desk at this property is open daily from 8:00 AM - 10 PM.
Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Crandell Mountain Lodge Lodge
Crandell Mountain Lodge
Crandell Mountain Lodge Waterton Park
Crandell Mountain Waterton Park
Crandell Mountain Lodge Waterton Park
Crandell Mountain Lodge Lodge Waterton Park

Crandell Mountain Lodge Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 406 out of 1020 reviews
Rating 8 - Good. 360 out of 1020 reviews
Rating 6 - Okay. 151 out of 1020 reviews
Rating 4 - Poor. 68 out of 1020 reviews
Rating 2 - Terrible. 35 out of 1020 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Donna

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Cozy as in photos, clean, & tea & cookies nice, but our room had dark curtains that barely fit the windows facing a sidewalk & street. They had to be closed for privacy but then the room was too dark to see w/o lights. Bathroom had one switch for light (6 LED bright lights) & super-loud fan. Over-bed ceiling fan/light didn’t work so large, loud portable fan was running but also heat was on.
Stayed 1 night in Jun 2025

8/10 Good

Heajeong

Travelled with family
Liked: Amenities
Disliked: Cleanliness
Great location. Sadly the room floors were not clean. Spoke to front desk but still didn't see any changes.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Exceptionally clean. Kitchen had everything we needed and more. Perfect location.
Stayed 1 night in Jun 2025

8/10 Good

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Enjoyed our stay, definitely needs some upkeep on the outside. The interior was updated and clean. Sean at the front desk was very helpful.
Stayed 3 nights in Jun 2025

6/10 Okay

Jiping

Travelled with family
Liked: Cleanliness
Too Louisy on the first floor
Stayed 2 nights in Jun 2025

2/10 Terrible

Maziar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would never recommend this hotel to anyone. The room door would not lock and we had to stay in the room the whole time, we paid nearly $400 and we couldn't relax and enjoy ourselves, unfortunately the hotel management and reception were also unresponsive and didn't care about our problem. Completely unprofessional and irresponsible
Stayed 1 night in Jun 2025

10/10 Excellent

Chao

Liked: Cleanliness
Good location and very clean
Stayed 1 night in Jun 2025

8/10 Good

Sophia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet. A low key place in town which we enjoyed. Our room didn’t have a TV but we didn’t need one. Kayak rental place was right around the corner. We would stay here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Marty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old but very well maintained .. peaceful setting.
Stayed 2 nights in Jun 2025

10/10 Excellent

SONG HEE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Barton

Liked: Cleanliness
Stayed 1 night in Jun 2025

6/10 Okay

Gunjan

Disliked: Staff & service, property conditions & facilities
We booked Crandell for our recent vacation to Waterton. The pictures seen in the Expedia app of the room were different from the actual room. When we arrived we checked in on the opposite side at the front desk of a different property as per the instructions. That property looked very clean and tidy. When we entered Crandell we were a bit lost, the carpet in the staircase was very dirty which was a major turn off for us. The stair lobby was smelling of the food cooked in the lower room. Me and my husband ran to open the windows of the staircase. Upon entry the room was very small. I also struggled to cook as finding an electric socket to plug in my electric stove was very difficult. They do provide BBQ and outside seating but the seats were dirty too. Washroom and bed was clean. Basic supplies such as tea bags, coffee machine, creamer, bathroom supplies were made available in abundance. The location and parking convince is the USP of the property. I wish they provide a much cleaner experience to guests specially the carpet, room floor and entry doors.
Stayed 3 nights in May 2025

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t let the outside fool you! The rooms are beautiful. There was even a china tea set placed at the foot of the bed! Beautiful and comfortable and very clean with all the extras at a reasonable price.
Stayed 1 night in Jun 2025

8/10 Good

Linda

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Karen, Maryville

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Cute property and in walking distance to town.
Stayed 2 nights in Jun 2025

6/10 Okay

Brian

Nice room quite small no tv
Stayed 2 nights in Jun 2025

6/10 Okay

john

Travelled with partner
Liked: Cleanliness
outside area needs a lot of work to improve appearance- room was very small for 2 people- parking where you have to back out onto busy street is not good. staff at hotel across street connected to Crandall were helpful
Stayed 3 nights in May 2025

6/10 Okay

William

Travelled with family
Liked: Cleanliness, amenities
This property has seen better days... like 1960. It was clean and I appreciate that. But it is tired. Very tired. The staff was friendly but not super competent. There was a back up at 4 PM for check-in for some reason. I'd never seen this before anywhere. I'd gladly return to Waterton Park, but next time I'll dig deeper in my pocket and spend twice as much for a firm mattress more updated place.
Stayed 1 night in Jun 2025

6/10 Okay

Kathy

Travelled with group
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
From the outside, myself and 2 companions, thought whoops, we made a mistake. Then the dirty, older carpet in the entrance to the hotel & up the stairs, enhanced that feeling. But once we climbed the stairs to our room and opened the door we were pleasantly surprised with the room. We requested the multi bed unit, which had a queen bed in it and the other room 2 small twin beds. The bed closest to the window was okay, the other bed was not the best, soft mattress and bed frame not great. But we made it work. Once looking at the apartment, we go hey, where is the bathroom? We seen a door in the main bedroom and opened it to find the bathroom cute and cozy, but strange that we have to go through the main bedroom to get to the tiny bathroom. The homemade cookies and tea bags left on the table were very nice touch. The floor felt dirty, and our friend in the main bedroom noticed the dirt under the table beside the bed. Birds in the tree were noisy in the early morning like 5:00 am, and cars get pooped on lots.
Stayed 1 night in May 2025

8/10 Good

Simon

Travelled with partner
Disliked: Amenities, property conditions & facilities
Older hotel.
Stayed 2 nights in May 2025

8/10 Good

Sabrina

Liked: Cleanliness
Cozy rooms
Stayed 2 nights in May 2025

6/10 Okay

BRICE, GREAT FALLS

Travelled with family
Beds and rooms were dated and rustic . . .
Stayed 1 night in May 2025

8/10 Good

Renee

Stayed 1 night in May 2025

10/10 Excellent

Leah

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Had a great stay! Had everything we needed.
Stayed 1 night in May 2025

10/10 Excellent

rosa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good experience. We'll coming back in autumn 🍁
Stayed 1 night in May 2025