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Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG

Exterior
Exterior
Free daily continental breakfast
Standard Room, 1 King Bed, Jetted Tub | In-room safe, desk, iron/ironing board, free cots/infant beds
Indoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1290 Arsenal St, Watertown, NY, 13601
  • Place, Salmon Run Mall
    ‪18 min walk‬
  • Place, Jefferson Community College
    ‪2 min drive‬
  • Place, Regal Salmon Run
    ‪3 min drive‬
  • Airport, Watertown, NY (ART-Watertown Intl.)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(79 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

Standard Room, 1 King Bed, Jetted Tub | In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Jetted Tub

7.4 out of 10
Good
(3 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(51 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed

9.4 out of 10
Exceptional
(17 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible (Mobility, Roll-In Shower)

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Hearing Accessible (Mobility, Roll-In Shower)

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Standard Room, 1 King Bed, Accessible (Communications) | In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Communications)

8.8 out of 10
Excellent
(12 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Jetted Tub

Suite, 1 King Bed, Jetted Tub | In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Jetted Tub

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible (Communications)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG

An indoor pool, a restaurant and a business centre are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG offers 115 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG. During your stay, you'll be within walking distance of Salmon Run Mall. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Guests have great things to say about the location and the helpful staff
  • 13 minutes by car from Lake Ontario and 13 minutes from Fort Drum
There's a restaurant on site. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business centre. An indoor pool, a terrace, and a vending machine are also featured at the business-friendly Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG. Free self parking is available.

This Watertown hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.
Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • A restaurant

Things to do

  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Watertown-Thousand Island
Holiday Inn Express Watertown-Thousand Island
Holiday Inn Express Watertown-Thousand Island
Holiday Inn Express Hotel Suites Watertown Thousand Island
Holiday Inn Express Hotel Island
Holiday Inn Express Island
Express Watertown Thousand
Holiday Inn Express Hotel Suites Watertown Thousand Island

Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 710 out of 1001 reviews
Rating 8 - Good. 214 out of 1001 reviews
Rating 6 - Okay. 51 out of 1001 reviews
Rating 4 - Poor. 14 out of 1001 reviews
Rating 2 - Terrible. 12 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities
Nice place
Stayed 1 night in Jan 2026

10/10 Excellent

jason

Stayed 2 nights in Jan 2026

10/10 Excellent

Dreama

Stayed 1 night in Jan 2026

10/10 Excellent

Lawrence

Stayed 1 night in Jan 2026

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Starting with the staff this hotel is FANTASTIC! The rooms are clean as was every other part of the hotel. The hot breakfast was amazing and also clean!! Fresh ground coffee every cup was the last straw... we NEEDED to leave this review!! We will definetly stay here again and would recommend!! A++++++!
Stayed 1 night in Jan 2026

10/10 Excellent

Andree

Liked: Cleanliness, staff & service, amenities
One night stop ! Clean and excellent situation
Stayed 1 night in Jan 2026

10/10 Excellent

Mark, Canton

Liked: Cleanliness, staff & service, property conditions & facilities
I would gladly stay here again!
Stayed 2 nights in Jan 2026

10/10 Excellent

RICARDO

Business traveller
Liked: Cleanliness, staff & service, amenities
Great service
Stayed 3 nights in Jan 2026

10/10 Excellent

jahaad

Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Stayed 1 night in Jan 2026

10/10 Excellent

Kara

Stayed 1 night in Dec 2025

8/10 Good

Kaushik Reddy

Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 1 night in Jan 2026

10/10 Excellent

Brandy

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very kind
Stayed 1 night in Jan 2026

8/10 Good

Tina

Liked: Cleanliness, staff & service, amenities
Room was clean although seemed dated and was very dark even with all lights on. We had a king suite and it was very small. Had a bit of a wait at check in even though I was the only one there, the worker was just busy doing something else. The hotel is at a great location.
Stayed 1 night in Jan 2026

6/10 Okay

Stefanie

Travelled with family
Liked: Cleanliness
Our first night the guest next to ours were very loud and were banging on the wall and the window causing us to be awake until almost 2am. We have a child so we were nervous to report. Aswell their pool was out of order for our entire stay, we were able to us the Hilton pool but walking over in the winter was not enjoyable. Staff were very welcoming and nice and breakfast was very good.
Stayed 2 nights in Dec 2025

10/10 Excellent

Kelly

Stayed 1 night in Sep 2025

10/10 Excellent

Judith

Liked: Cleanliness
Everything is great, most of all the lovely staff. the room is comfortable, clean, & has everything we need.
Stayed 1 night in Dec 2025

8/10 Good

Melissa

Liked: Cleanliness
Stayed 1 night in Dec 2025

6/10 Okay

Sherry, Trenton

Stayed 2 nights in Dec 2025

10/10 Excellent

Angel

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff were nice and super helpful! The room was clean super spotless. I had a great experience overall and would definitely recommend it to anyone looking for a place to stay in the area.
Stayed 1 night in Dec 2025

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, amenities
Very clean
Stayed 1 night in Dec 2025

10/10 Excellent

Shalamaar

Stayed 1 night in Dec 2025

8/10 Good

Cyril

Stayed 1 night in Dec 2025

10/10 Excellent

Nathan

Stayed 4 nights in Dec 2025

8/10 Good

Renee

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everyone was nice, room was good
Stayed 3 nights in Dec 2025