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The Valley Inn, Ascend Hotel Collection

3.0 star property

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Photo gallery for The Valley Inn, Ascend Hotel Collection

Exterior
Lobby sitting area
Lobby
Free WiFi, bed sheets
Standard Room, 2 Queen Beds, Non Smoking | Free WiFi, bed sheets

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Air conditioning
  • Pool
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

Map
17 Tecumseh Road, Waterville Valley, NH, 03215
  • Waterville Valley Ice Arena
    ‪10 min walk‬
  • Waterville Valley Golf Course
    ‪13 min walk‬
  • Waterville Valley Resort
    ‪6 min drive‬
  • Laconia, NH (LCI-Laconia Municipal)
    ‪70 min drive‬

Room options

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking | Free WiFi, bed sheets

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking, Tub

Suite, Multiple Beds, Non Smoking, Tub | Free WiFi, bed sheets

Suite, Multiple Beds, Non Smoking, Tub

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking, Tub

Suite, Multiple Beds, Non Smoking, Tub | Free WiFi, bed sheets

Suite, Multiple Beds, Non Smoking, Tub

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking | Free WiFi, bed sheets

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

The Valley Inn, Ascend Hotel Collection

Family ski hotel with free ski shuttles
The Valley Inn, Ascend Hotel Collection offers a convenient ski shuttle service; those who skip the slopes can take advantage of ski storage and ski passes.
The Valley Inn, Ascend Hotel Collection offers 42 air-conditioned accommodations with a hairdryer and free toiletries. This accommodation offers separate sitting areas. Flat-screen televisions are featured in guestrooms. This Waterville Valley hotel provides complimentary wireless Internet access. Fridges and coffee/tea makers are provided.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at The Valley Inn, Ascend Hotel Collection. During your stay, you're just a quick walk from White Mountain National Forest. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include 2 meeting rooms, conference space and laundry facilities
  • Steps from White Mountain National Forest and 5 minutes by car from Waterville Valley Resort
  • Free ski shuttle service
For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. Conveniences such as ski storage and ski passes allow you to spend less time with logistics and more time on the slopes.

Free breakfast is served daily. WiFi is free in public spaces. Free self parking is available.

This 3-star Waterville Valley hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 7:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free ski shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 7:30 AM to 9:30 AM

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Books
  • Games
  • Library
  • Pool
  • Ski passes
  • Ski storage

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Business services

  • 2 meeting rooms
  • Conference space

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Free long-distance calls
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 9 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 September to 31 May:
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Parties and events are allowed on site
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Alcohol isn't served or allowed at The Valley Inn, Ascend Hotel Collection.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Inn Valley
Valley Inn
Valley Inn Waterville Valley
Valley Waterville Valley
The Valley Hotel Waterville Valley
The Valley Inn
The Valley Inn, Ascend Hotel Collection Hotel
The Valley Inn, Ascend Hotel Collection Waterville Valley
The Valley Inn, Ascend Hotel Collection Hotel Waterville Valley

The Valley Inn, Ascend Hotel Collection Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 141 out of 384 reviews
Rating 8 - Good. 148 out of 384 reviews
Rating 6 - Okay. 53 out of 384 reviews
Rating 4 - Poor. 31 out of 384 reviews
Rating 2 - Terrible. 11 out of 384 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Jennifer

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Loud kids running halls all night.
Stayed 2 nights in Feb 2025

10/10 Excellent

tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice place to stay. The room was clean and neat. Staff was friendly. It seems like an older place. Could use some updating but all in all it was a great. Coffee was good.
Stayed 1 night in Feb 2025

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities
The service from the staff was excellent. We arrived early in the morning and figured we would just ask if we could leave our items there. Person at the front desk mentioned we might be able to check in early. She told us to come back a little afternoon, and our room was ready. We never expected that. in addition, we left two items in the room that we really wanted back. I called the resort and spoke to someone and they quickly let me know that they had the items and will mail them to me. I was amazed when I got them two days later in the mail
Stayed 1 night in Feb 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was great would definitely return nice and quiet staff was great and the view from the rooms were outstanding would definitely recommend staying there
Stayed 3 nights in Feb 2025

6/10 Okay

Elizabeth

Stayed 1 night in Feb 2025

8/10 Good

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Choiha

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

our family vacation

this hotel is aged. sofa bed is a joke. you cannot sleep on it! We needed to get an air mattress to replace it. Don't expect too much on the breakfast too
Stayed 3 nights in Jan 2025

2/10 Terrible

Leah

Stayed 3 nights in Nov 2024

4/10 Poor

Matthew

Travelled with family and small children
Staff not helpful. Also leave for the night and you can’t get service. Didn’t give us the right room and we had to argue with the front desk in order to get one. Not what I would expect from any hotel.
Stayed 2 nights in Dec 2024

6/10 Okay

Melissa

Travelled with family
Liked: Staff & service
The location of this inn is great. Walkable to everything with ease to the ski shuttle. The room was spacious which is also a big plus. However, cleanliness was a factor. The rugs were dirty and the bathrooms were not very clean. The beds were also not comfortable for 2 adults. My husband and i did not sleep very well from the cave in the middle of the mattress. I believe some of the rooms have been updated which may include new mattresses, but ours was not.
Stayed 3 nights in Dec 2024

4/10 Poor

Euzelia

Stayed 2 nights in Nov 2024

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Colin

Stayed 1 night in Nov 2024

2/10 Terrible

Reese

Disliked: Cleanliness
Stayed 3 nights in Nov 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities

Dingy fee-focused bummer of a re-flag

Stayed here for a hockey tournament. Upon arrival got hit with a $33 resort fee and a $50 early check-in at 2pm for a room right off the lobby. Tired room, stained carpet, broken bed frame, mildewy shower. Stay elsewhere
Stayed 1 night in Nov 2024

8/10 Good

Jay

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities

Convenient and spacious, but in need of updates.

Spacious suite in a convenient location with access to resort amenities...but in dire need of updates and repairs. The property looks like the misfit child of the Valley surrounded by the other favorites that got first dibs on central HVAC and semi-modern flooring and fixtures throughout. For what it was, it was sufficient for my needs but I would say it was overpriced considering the condition of the property.
Stayed 2 nights in Oct 2024

10/10 Excellent

Vickie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful

Beautiful place to stay, big rooms and dining area, very comfortable and friendly. Jet bathtub was a treat that I was not expecting, loved it
Stayed 1 night in Oct 2024

10/10 Excellent

Bingyu

Nice and clean
Stayed 1 night in Oct 2024

8/10 Good

MD NAZMUL HASAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, great hospitality, lot of activities included with the stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Amiya Ranjan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was very good
Stayed 1 night in Oct 2024

4/10 Poor

Charles

Travelled with family
The hotel is very dated and the carpet looked yucky!
Stayed 1 night in Oct 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Good price for the area, comfortable bed, clean room, decent continental breakfast.
Stayed 1 night in Oct 2024

10/10 Excellent

Steven, Waterford

Liked: Cleanliness, property conditions & facilities
Well maintained, clean and close to restaurants. The Indian restaurant nearby is very good.
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Stayed 2 nights in Sep 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
The hotel was dated. The carpet were stained and overall, it needed a coat of paint. The shower curtain had mildew on it!
Stayed 1 night in Sep 2024