The property is very clean and thoughtfully designed. We had two unfortunate experiences. The 1st, being unable to get in as we arrived at 8 PM, and it's unstaffed, and the process requires a whole host of things-- an online registration followed by downloading an app followed by multiple other steps. Directions were not sent and we could not get in-- this at the end of a long and fatiguing day. That said, there was someone who picked up the phone when we called and kindly led us through what we needed to get in. The second issue was simply the construction of the building: someone in the room right above ours was leaving at 5 AM and spent from 4-5 getting ready-- not obnoxious, but every sound of every single step snd motion was audible, and we were awakened and couldn't get back to sleep. Super frustrating.