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The Avenue Hotel

3.0 star property

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Photo gallery for The Avenue Hotel

Relax by the serene pool surrounded by lush greenery and a modern building in the background.
Guests can enjoy a view of the parking area from the comfort of their room.
Relax on the balcony with a single bed and comfortable seating area.
Guests can enjoy meals or drinks at one of the outdoor dining tables and benches.
Enjoy a spacious living area with a kitchenette, dining table, and flat-screen TV.

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Laundry

Explore the area

Map
379 Victoria Avenue, Whanganui, 5001
  • Virginia Lake
    ‪2 min drive‬
  • Durie Hill Elevator
    ‪2 min drive‬
  • Whanganui Riverboat Centre and Museum
    ‪2 min drive‬
  • Whanganui (WAG)
    ‪9 min drive‬

Room options

View all photos for Apartment with Balcony

Apartment with Balcony | 1 bedroom, premium bedding, individually decorated, desk

Apartment with Balcony

  • 52 sq m
  • Sleeps 5
  • 2 King Beds and 1 Single Sofa Bed

View all photos for Premium Room

1 bedroom, premium bedding, individually decorated, desk

Premium Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds

Living area

Deluxe Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room

Family Room | 1 bedroom, premium bedding, individually decorated, desk

Family Room

  • 45 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Executive Studio

Executive Studio | 1 bedroom, premium bedding, individually decorated, desk

Executive Studio

9.4 out of 10
Exceptional
(3 reviews)
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite | 1 bedroom, premium bedding, individually decorated, desk

Deluxe Suite

8.4 out of 10
Very good
(5 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, individually decorated, desk

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio

Standard Studio | 1 bedroom, premium bedding, individually decorated, desk

Standard Studio

8.8 out of 10
Excellent
(18 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Room, 1 Queen Bed, Garden View

1 bedroom, premium bedding, individually decorated, desk

Superior Room, 1 Queen Bed, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Double Room

1 bedroom, premium bedding, individually decorated, desk

Premium Double Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Poolside

Deluxe Poolside | 1 bedroom, premium bedding, individually decorated, desk

Deluxe Poolside

9.4 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Comfort Room

1 bedroom, premium bedding, individually decorated, desk

Comfort Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Superior Double Room Single Use, Multiple Beds, Garden View

Superior Double Room Single Use, Multiple Beds, Garden View | 1 bedroom, premium bedding, individually decorated, desk

Superior Double Room Single Use, Multiple Beds, Garden View

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Superior Studio

Superior Studio | 1 bedroom, premium bedding, individually decorated, desk

Superior Studio

8.8 out of 10
Excellent
(14 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

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About this property

The Avenue Hotel

Hotel with free parking, near Watt Fountain
This smoke-free hotel features an outdoor pool, a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services and dry cleaning. Change of towels is available on request
The Avenue Hotel offers 58 accommodations with a hairdryer and an iron/ironing board. This individually decorated accommodation includes desks. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include a shower and complimentary toiletries. Housekeeping is offered on a daily basis and change of towels can be requested.
Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the shopping around The Avenue Hotel. During your stay, you'll be within walking distance of Watt Fountain. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the room service
  • Just a 2-minute drive from Whanganui Museum and a few minutes from Watt Fountain
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 1087 square feet (101 square metres) and includes conference space. An outdoor pool, tour/ticket assistance, and a garden are also featured at the business-friendly The Avenue Hotel. Free self parking is available.

This 3-star Whanganui hotel is smoke free.

Mothership Bar & Eatery – This restaurant serves dinner and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Mothership Bar & Eatery

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,087 square feet of conference space
  • 2 meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • Area rugs in room
  • High-pile carpet in room
  • No lift
  • Tile flooring in room

More

  • 2 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Individual decor
  • Iron/ironing board
  • Portable fan
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 per cent for credit card payments
The front desk is open from Saturday to Saturday (8:00 AM to 6:00 PM), Monday to Friday (8:00 AM to 7:00 PM) and Sunday to Sunday (8:00 AM to 5:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from January 10 2025 to December 1 2025 (dates subject to change):
  • Bar/Lounge(s)
  • Breakfast
  • Dining venue(s)
  • Meeting facilities

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
This property's front desk is open during the following times:
  • Saturday - Saturday: 8:00 AM - 6:00 PM
  • Monday - Friday: 8:00 AM - 7:00 PM
  • Sunday to Sunday: 8:00 AM to 5:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM
  • Up to 2 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Kingsgate Avenue
Kingsgate Avenue Wanganui
Kingsgate Hotel Avenue
Kingsgate Hotel Avenue Wanganui
Kingsgate Hotel Avenue Wanganui Whanganui
Kingsgate Avenue Wanganui Whanganui
Kingsgate Hotel The Avenue
The Avenue Hotel Hotel
The Avenue Hotel Whanganui
The Avenue Hotel Hotel Whanganui
Kingsgate Hotel The Avenue Wanganui

The Avenue Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 109 out of 281 reviews
Rating 8 - Good. 107 out of 281 reviews
Rating 6 - Okay. 46 out of 281 reviews
Rating 4 - Poor. 13 out of 281 reviews
Rating 2 - Terrible. 6 out of 281 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Natasha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall a great place to stay!
Stayed 1 night in Apr 2025

8/10 Good

Aaron

Travelled with family
Liked: Cleanliness, staff & service
The staff was welcoming and explained to us where our room was located. It was about a 200metre walk from reception. We stayed in the 2 bedroom apartment. Wonderfully spacious, each bedroom had its own bathroom (x1 with shower only and x1 shower over bath). The beds in one of the rooms were so soft and uncomfortable. The kitchen space was adequate, although there was hair in the freezer yikes! The place is very dated but clean enough. We just stayed one night so it was fine.
Stayed 1 night in Apr 2025

6/10 Okay

Margaret

Travelled with family
Liked: Cleanliness, staff & service
When booking at The Avenue, request a room that is not by the road. We found it quite noisy.
Stayed 2 nights in Apr 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, affordable and quiet, friendly staff
Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was lovely, clean and sunny with a little veranda that you could get a bit of fresh air. The beds were comfortable and decorated to a high standard. It will be great when the restaurant is open. We have no hestitation to stay again. Thank you. (The only thing to have improved the room is to repaint the bathroom ceiling as the paint is peeling off. We had an iron but no ironing board).
Stayed 2 nights in Apr 2025

8/10 Good

Bronwyn

Business traveller
Good location - comfortable bed - most things within walking distance …restaurants..gas station .. supermarket etc..
Stayed 1 night in Mar 2025

6/10 Okay

Chris

Liked: Cleanliness, staff & service
The staff were great
Stayed 2 nights in Mar 2025

2/10 Terrible

Dale

Business traveller
Disliked: Staff & service
Expedia confirmed my booking but when I turned up this hotel said they didn’t have a booking for me and had no rooms available. Reception person didn’t seem to care.
Stayed 1 night in Mar 2025

4/10 Poor

Susan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t stay here

Outdated everything, carpets covered with mats to cover they were threadbare. Cockroaches in the room
Stayed 1 night in Feb 2025

6/10 Okay

Angela

Travelled with partner
Disliked: Property conditions & facilities
We had a 2queen bed room,one bed was ok for one person as it sagged the other closer to the bathroom was hard and you could feel the springs digging your in the back so you didnt get a comfortable sleep. Lots of paint chips and scratches and a hole in the back of the bathroom door. Towels were quite old and small ,mould in the shower. For$ 210 a night should have been alot better. Also major constructions happening to the bar and restaurant so no availability of food or drinks. With no pre notification of this. Lucky there were places close by to eat and get a drink. Probably wouldnt stay there again sadly.
Stayed 2 nights in Feb 2025

10/10 Excellent

Hayley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

The hotel is well placed on Victoria Avenue with the town centre within easy walking distance. The room was comfortable and clean and the bathroom quite roomy.
Stayed 2 nights in Feb 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very good and quiet comfy beds recommend going again
Stayed 1 night in Feb 2025

8/10 Good

C

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room needs air con
Stayed 1 night in Feb 2025

2/10 Terrible

Adriaan

Disliked: Cleanliness, staff & service, property conditions & facilities
NO dining room. NO pub. NO room service. NO airconditioning. NO soundproof doors. At more than $200 per night. The bathroom was full of long black hair (I have no hair). The furniture was uncomfortable. Thank heavens, the bed was up to standard. Disgusting. I used to have blind faith in Copthorne Hotels. Not any more after this horrendous ripoff.
Stayed 2 nights in Feb 2025

10/10 Excellent

Esther

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second stay, this time in a unit rather than hotel. Beautifully clean, fabulous pool and friendy helpful staff. Will definately stay again
Stayed 2 nights in Feb 2025

8/10 Good

WAYNE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Katrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing. Very informative
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location,very accommodating when request are made ,clean and a great pool on a hot afternoon.
Stayed 2 nights in Jan 2025

6/10 Okay

Lyn

Disliked: Cleanliness, property conditions & facilities

6/10 Okay

Niki

Travelled with partner
Liked: Cleanliness
This hotel is pretty tired and some facilities are in need of an upgrade. The ironing board possibly came with the hotel; it was shocking. The shower flooded the whole bathroom. ‘Deluxe’ suites are on the road side and noisy until night time. They’re also super hot -no aircon so you def need the in-room fan.
Stayed 3 nights in Jan 2025

4/10 Poor

Hineira

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I didn't realize we had no cooking facilities. We have stayed there a couple of times so I automatically assumed we could cook in room. I also paid a bit more than normal. Only jug for hot drink available. So check youf room for cooking facilities when booking online.
Stayed 1 night in Jan 2025

6/10 Okay

Rebekah

Travelled with family
The room was clean and the beds comfortable, although we would have preferred to have pillow cases in addition to the pillow protectors, to be applied to our pillows. The shower was too powerful to the point of being uncomfortable. However for our short stay the room had all we needed.
Stayed 1 night in Jan 2025