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Comfort Hotel Flames Whangerei

4.0 star property

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Photo gallery for Comfort Hotel Flames Whangerei

Staircase
Outdoor pool, pool loungers
Lobby
Garden
Property entrance

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
8 Waverley Street, Whangarei, 0110
  • Place, Mt Manaia
    ‪5 min walk‬
  • Place, Town Basin Marina
    ‪6 min drive‬
  • Place, Ruakaka Beach
    ‪27 min drive‬
  • Airport, Whangarei (WRE)
    ‪20 min walk‬

Room options

View all photos for Executive Room

Executive Room | Minibar, in-room safe, desk, iron/ironing board

Executive Room

9.0 out of 10
Wonderful
(6 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, iron/ironing board

Superior Room

8.8 out of 10
Excellent
(6 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio

Standard Studio | Minibar, in-room safe, desk, iron/ironing board

Standard Studio

9.0 out of 10
Wonderful
(2 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Comfort Hotel Flames Whangerei

Hotel in Whangarei with free airport shuttle and outdoor pool
This smoke-free hotel features an outdoor pool, a restaurant and a bar/lounge. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Other amenities include a business centre, dry cleaning and laundry facilities.
Comfort Hotel Flames Whangerei offers 21 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Flat-screen televisions come with premium satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Comfort Hotel Flames Whangerei, you're just a quick walk from Mt Manaia. Enjoy features like free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi
  • Free self-parking
  • Enjoy Fusion cuisine while dining at Flames Restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • Just a 1-minute drive from Mt Manaia and 5 minutes from Camera Obscura Timatatanga Hou
  • Free airport shuttle service
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi. An outdoor pool, a terrace, and barbecue grills are also featured at the business-friendly Comfort Hotel Flames Whangerei. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available.

This 4-star Whangarei hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7 AM to 10:00 AM.
Flames Restaurant – This restaurant specialises in Fusion cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 10:00 AM for a fee: NZD 10 to 22 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Flames Restaurant

Things to do

  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7 AM - 8:30 PM
Front desk staffed during limited hours
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 20.0 per day.
  • Cots (infant beds) are available for NZD 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately NZD 10.00 to 22.00 per person
  • Crib (infant bed) fee: NZD 10.0 per day
  • Rollaway bed fee: NZD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
The front desk at this property is open daily from 7 AM - 8:30 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Flames International Hotel Whangarei
Flames International Whangarei
Flames International
Comfort Flames Whangerei
Comfort Hotel Flames Whangerei Hotel
Comfort Hotel Flames Whangerei Whangarei
Comfort Hotel Flames Whangerei Hotel Whangarei

Comfort Hotel Flames Whangerei Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 97 out of 226 reviews
Rating 8 - Good. 93 out of 226 reviews
Rating 6 - Okay. 28 out of 226 reviews
Rating 4 - Poor. 7 out of 226 reviews
Rating 2 - Terrible. 1 out of 226 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Renee

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Great customer service. Comfy bed. Great Bath . No filter water available.
Stayed 1 night in Oct 2025

10/10 Excellent

Quinton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Francis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was just a good experience
Stayed 2 nights in Aug 2025

10/10 Excellent

Deborah L

Stayed 1 night in Aug 2025

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Aug 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time stay at this property - check in/check out staff very helpful and friendly -- was able to check in early. Enjoyed my 'complimentary' breakfast following morning in their cafe/restaurant - once again very helpful friendly staff!
Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
The room was super and the bed very comfortable
Stayed 1 night in Mar 2025

8/10 Good

Carron

Liked: Cleanliness, staff & service
The room was exceptionally clean, but the room was tired and needs an update. Very quiet and the pool looked lovely
Stayed 1 night in Feb 2025

10/10 Excellent

Charlene

Liked: Cleanliness, amenities, property conditions & facilities
It was good
Stayed 2 nights in Jan 2025

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet area, we had a little mishap with our car (the window got smashed) and the owners of the hotel were super helpful in temporarily fixing this, the hotel staff looked after us very well whilst we had to make various phone calls. I DO NOT want to deter people from booking this hotel due to the mishap, it happens and the hotel was very friendly to us.
Stayed 2 nights in Jan 2025

8/10 Good

Geoffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a little tired and dated, but it’s clean and quiet. We were essentially only there for the night as we went out on a fishing charter during the afternoon / evening. Nice bed and linen - we slept well. Staff were courteous and attentive.
Stayed 1 night in Dec 2024

8/10 Good

Stacy

Travelled with family
Liked: Cleanliness, amenities
The view is worth going for. There is no lift/elevator so be warned.
Stayed 1 night in Nov 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

An older hotel, but still a good night's stay. Very walkable with a small grocery near by. Room was spacious and clean.
Stayed 1 night in Oct 2024

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Facility was very clean and tidy - restaurant was good and close to the airport. We would stay here again!
Stayed 2 nights in Oct 2024

8/10 Good

Jaime

Travelled with partner
Liked: Cleanliness, staff & service
Fine for one night at short notice. Staff were friendly and welcoming. If you arrive after 8, there is not much in the local area for dining options as everything closes pretty early. The place was clean, but expensive for the condition of the property given what we are used to elsewhere for the same price.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet and peaceful stay

Quiet, kind and peaceful hotel to stay. Nice ocean view from room. Great meal and live jazz music at the restaurant.
Stayed 2 nights in Oct 2024

8/10 Good

Melvin

-
Stayed 2 nights in Mar 2024

10/10 Excellent

Tash

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved staying here. The room was warm, quiet and food was impeccable!!! Thank you team.
Stayed 2 nights in Jun 2024

6/10 Okay

Elizabeth

Travelled with partner
Liked: Staff & service, property conditions & facilities
Very nice dining facilities
Stayed 2 nights in Jun 2024

8/10 Good

Cushla

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location for the airport. Arrived too late to dine which was a shame. Great room, large and clean, nice views but a little tired.
Stayed 1 night in May 2024

4/10 Poor

David

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service

Disappointed

Room was comfortable, warm and clean. Disappointing service though. Initial check in was fine. After being in the room for a bit I went to the front desk and advised that the SKY channels in my room were not working, staff asked what room and said they would come and investigate. No one turned up. Also during check-in, I booked an airport transfer for the next morning, but no one turned up and I had to call a taxi. Almost missed my flight due to the management incompetence.
Stayed 1 night in May 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service
Very nice hotel. Staff accommodating.
Stayed 1 night in Feb 2024

10/10 Excellent

Peter Franz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly people, late checkout no problem
Stayed 1 night in Jan 2024

6/10 Okay

Cornelia

Travelled with family
Basic requirement of a place to sleep for a short stay is adequate but has nothing much to offer. Property is somewhat tired looking, probably hasn't seen any upgrades or refurbishment for awhile. A little out of the way from the town centre if one needs to have more dining options.
Stayed 2 nights in Dec 2023

10/10 Excellent

Beverley

Travelled with family, Business traveller
Room clean and staff very friendly
Stayed 1 night in Dec 2023