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Penny Hedge, Whitby by Marston's Inns

4.0 star property

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Photo gallery for Penny Hedge, Whitby by Marston's Inns

Reception
Property entrance
Desk, iron/ironing board, free WiFi, bed sheets
Garden
Dining

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar

Explore the area

View in a map
Stainsacre Lane, Whitby, England, YO22 4NL
  • Place, Whitby Harbour
    ‪18 min walk‬
  • Place, Whitby Abbey
    ‪3 min drive‬
  • Place, Whitby Beach
    ‪3 min drive‬

Room options

View all photos for Double or Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Double or Twin Room

9.2 out of 10
Wonderful
(19 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room

Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Double Room

8.8 out of 10
Excellent
(41 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | Desk, iron/ironing board, free WiFi, bed sheets

Family Room

9.0 out of 10
Wonderful
(30 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, Accessible

Double Room, Accessible | Desk, iron/ironing board, free WiFi, bed sheets

Double Room, Accessible

9.2 out of 10
Wonderful
(5 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double or Twin Room, Accessible

Desk, iron/ironing board, free WiFi, bed sheets

Double or Twin Room, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 2 Single Beds

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About this property

Penny Hedge, Whitby by Marston's Inns

Inn with free parking, near North York Moors National Park
This smoke-free inn features a restaurant, a bar/lounge and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden.
Penny Hedge, Whitby by Marston's Inns offers 28 air-conditioned accommodations, with coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers. This Whitby inn provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Penny Hedge, Whitby by Marston's Inns. During your stay, you'll be within walking distance of Whitby Harbour. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include luggage storage
  • On-site recreation includes a playground
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Just a 1-minute drive from North York Moors National Park and a few minutes from Captain Cook Memorial Museum
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Free self parking is available.

This 4-star Whitby inn is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
Penny Hedge, Whitby by Marston's Inns has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 8.75 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Playground

Family friendly

  • Playground

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Low-height counter and sink
  • No lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The host will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 8.75 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
The host will greet guests on arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Penny Hedge Marston's Inns Inn Whitby
Penny Hedge Marston's Inns Inn
Penny Hedge Marston's Inns Whitby
Penny Hedge Marston's Inns
Penny Hedge by Marston's Inns
Penny Hedge by Marston's Inns
Penny Hedge, Whitby by Marston's Inns Inn
Penny Hedge, Whitby by Marston's Inns Whitby
Penny Hedge, Whitby by Marston's Inns Inn Whitby

Penny Hedge, Whitby by Marston's Inns Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 470 out of 789 reviews
Rating 8 - Good. 215 out of 789 reviews
Rating 6 - Okay. 66 out of 789 reviews
Rating 4 - Poor. 26 out of 789 reviews
Rating 2 - Terrible. 12 out of 789 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Wen

Stayed 1 night in Aug 2025

6/10 Okay

Teresa

Travelled with family
Liked: Staff & service
I recently stayed at the Penny Hedge in Whitby, drawn by its convenient location. While the staff were polite and amenable, the housekeeping and accommodation could be improved. The room was clean and functional. Unfortunately, my experience was disrupted by the constant loud footsteps of the guests in the room above, which made it difficult to relax or sleep soundly. In addition, I had to request additional toilet tissue. This is a basic amenity that should be adequately stocked without guests having to ask. It may seem minor, but it reflects a lack of attention to detail.
Stayed 2 nights in Aug 2025

6/10 Okay

Craig

Liked: Cleanliness, property conditions & facilities
Hotel was difficult to find, even with full address as signage is very hidden behind large hedges. Check-in was fine and the room was very clean and spacious. Only minor issue was very small tv so difficult to see for some people. Restaurant was something of a let down. Reserved a table for 7:30 on
Stayed 2 nights in Aug 2025

4/10 Poor

K

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Give it a miss

We chose this as we hoped proximity to a nice pub would be a relaxing stop on a road trip. We got a mediocre room with staff that didn't seem to care and the pub was very poorly run. We wouldn't try a Marston's again.
Stayed 1 night in Aug 2025

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So clean, friendly. Great food and really comfortable bed.
Stayed 6 nights in Aug 2025

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

6/10 Okay

Rebecca

Stayed 2 nights in Aug 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location from Whitby town about 20 min walk
Stayed 1 night in Aug 2025

10/10 Excellent

Maria

Stayed 3 nights in Aug 2025

8/10 Good

Craig Sven

Liked: Property conditions & facilities
Good to have the restaurant and bar right there. Would have preferred a free standing shower rather than over the bath, but that is just personal choice. Road noise just about acceptable. All staff were friendly and efficient.
Stayed 2 nights in Jul 2025

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

4/10 Poor

ATINDRA

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very horrible stay in a small suffocative room saying family room; poor exhaust system toilet smell always surround in the room.It was a dirty room was not ready when we arrived; pets far was on the sofa bed..no phone in the room.staff named lora was talking very rude and agressive way..its not acceptable...over all very poor experiance first time in hotel stay..
Stayed 2 nights in Jul 2025

8/10 Good

Kathy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very ,friendly rooms were nice and clean as was the bedding, however we had twin beds which were a bit small and the mattress was very bouncy but over all we had a good time
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Jenna

Stayed 3 nights in Jun 2025

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Met our expectations.

The property and rooms are as described. Clean and comfortable. If you have mobility problems ask for ground floor rather than first floor there is no lift.
Stayed 1 night in Jul 2025

10/10 Excellent

Dan

Stayed 1 night in Jul 2025

6/10 Okay

Lisa

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort

Attention to detail

Check in delayed as porter had to go check if our rooms were occupied before handing us the room keys. Confusing as we were checking in at 7pm so not sure why they would have been occupied. Attention to detail needed as toothpaste on the back of the door so cleanliness not up to scratch and dust on top of toilet roll holder which is evident when your sat and have time to look. Might have been more attention if I’d taken the time to look
Stayed 1 night in Jul 2025

6/10 Okay

Hon

Travelled with partner
Disliked: Cleanliness
The bathroom drain sticks
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort
Good location, pleasant walk into centre of Whitby. Staff could have been more attentive, happy to ignore customers as they got on with their work.
Stayed 4 nights in Jul 2025

10/10 Excellent

Florin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Mrs Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Return visit like the area about 20-25 mins walk downhill to Whitby harbour area. Bus stop by school or Sainsburys minutes away. Bedrooms clean and big for 2 people. Staff very friendly and helpful. Car parking free and if u forgot anything there is a sainsburys fee mins walk away Breakfast has various choices to suit different appetite too and family friendly. Would return again
Stayed 1 night in Jun 2025

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place

Really impressed by the whole experience. The room was spacious clean and comfortable. The bar/ restaurant was also very welcoming well stocked and comfortable. Also everyone who worked there were super friendly and helpful.
Stayed 4 nights in Jun 2025