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Destination Family Hotel

2.5 star property

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Photo gallery for Destination Family Hotel

Lobby sitting area
Club Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | 1 bedroom, desk, iron/ironing board, rollaway beds
Reception
Meeting facility
Microwave, coffee/tea maker

Reviews

6.6 out of 10

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Pet-friendly
  • Laundry
  • Housekeeping
  • Parking included

Explore the area

View in a map
314 Ray Street, Whitehorse, YT, Y1A5R3
  • Place, Shipyards Park
    ‪6 min walk‬
  • Place, Yukon Visitor Information Centre
    ‪16 min walk‬
  • Place, SS Klondike
    ‪2 min drive‬
  • Airport, Whitehorse, YT (YXY-Whitehorse Intl.)
    ‪5 min drive‬

Room options

Standard Single Room, 1 Double Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 2
  • 2 Double Beds

Standard Suite, 1 Bedroom, Non Smoking, Kitchen

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Club Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

Club Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 2 Double Beds

Family Suite, Multiple Beds, Non Smoking, Kitchen

  • 1 bedroom
  • Sleeps 3
  • 3 Double Beds

Club Suite, 1 Bedroom, Non Smoking, Kitchen

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Club Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 Queen Bed

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About this property

Destination Family Hotel

Hotel with free parking, near Shipyards Park
A restaurant, a snack bar/deli and a coffee shop/cafe are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area and a business centre are on-site. Change of towels is available on request
Destination Family Hotel offers 44 air-conditioned accommodations with coffee/tea makers and free toiletries. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit.

This Whitehorse hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. An iron/ironing board, hairdryers and change of towels can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Destination Family Hotel. During your stay, you're just a quick walk from Sundog Carving Studio & Gallery. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Dining options include a coffee shop and a restaurant
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes bicycles to rent
  • Within a 15-minute walk of Shipyards Park and MacBride Museum of Yukon History
  • Cats and dogs welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. Public spaces have free WiFi. Business amenities include a business centre and a meeting room. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Destination Family Hotel. Free self parking is available.
Destination Family Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Bicycle storage
  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Electric bike charging
  • Fireplace in lobby
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heated floor
  • Iron/ironing board on request
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per day
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours during certain times of the year.

Property is also known as

STOP FAMILY HOTEL Whitehorse
STOP FAMILY HOTEL
STOP FAMILY Whitehorse
Family Hotel Whitehorse
Stop In Family Hotel Whitehorse, Yukon, Canada
STOP IN FAMILY HOTEL
Destination Family Hotel Hotel
Destination Family Hotel Hotel
Destination Family Hotel Whitehorse
Destination Family Hotel Hotel Whitehorse

Destination Family Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 89 out of 427 reviews
Rating 8 - Good. 112 out of 427 reviews
Rating 6 - Okay. 96 out of 427 reviews
Rating 4 - Poor. 63 out of 427 reviews
Rating 2 - Terrible. 67 out of 427 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Leonid

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was extremely friendly and convenient
Stayed 1 night in Jul 2025

8/10 Good

Eric L

Stayed 4 nights in Jul 2025

8/10 Good

Peter

Travelled with partner
Lot of street noise from vehicles and homeless people Shower valve outdated, not pressure temperature balance , could be a safety hazard.
Stayed 1 night in Aug 2025

6/10 Okay

Brit

Stayed 1 night in Jul 2025

2/10 Terrible

Ziggy

Stayed 1 night in Jul 2025

10/10 Excellent

Jakob, Taylor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front staff is amazing. Rooms are quite clean and comfortable. I had housing issues and needed to stay for longer than I had intended but they were very accommodating and pleasant to work with. There are other hotels in the area that only see $$$ signs not the person. Here, they see the person.
Stayed 9 nights in Jul 2025

8/10 Good

Anna

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Mario

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Emily

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very old budget hotel, sheets and towels had stains, shower curtain covered in black mildew stains, kitchenette in the suite had very very limited supplies and no cutlery, dish soap, or sponge to clean anything. Thankfully the worker gave us a cup of dish soap from her own personal supply. The staff was very friendly! FYI there is no breakfast provided here as advertised.
Stayed 1 night in Jul 2025

2/10 Terrible

Zachary

Disliked: Cleanliness, property conditions & facilities
Gross
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty

Used towels, unclean tables and microwave. I asked for a new clean room and the front desk looked me like I had four heads. After an unsatisfactory conversation with her, I went out and bought cleaning supplies, and brought in some of my own scrappy clothes for sleep. (If I had room in my car I would have stayed in the car instead.) Cleaned for an hour. Felt marginally better about life. Exhausted so fell asleep on the visibly dirty sheets. Woke up with a massive eye infection. Never staying here again.
Stayed 1 night in Jul 2025

8/10 Good

Amber

Stayed 1 night in Jul 2025

2/10 Terrible

Ahmad

Stayed 1 night in Jul 2025

10/10 Excellent

William, Taylor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front staff goes above and beyond to make tou feel comfortable and welcome.
Stayed 1 night in Jul 2025

2/10 Terrible

Norbert

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Brian

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to ask to replenish coffee and used towels each day. Rooms were clean but everyone used the elevator to smoke in. Comfy beds though and plenty of pillows.
Stayed 4 nights in Jul 2025

8/10 Good

Harry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The online promotional materials promise a buffet breakfast which does not exist
Stayed 2 nights in Jul 2025

8/10 Good

James

Liked: Cleanliness
Stayed 1 night in Jul 2025

6/10 Okay

Sarah

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Nice staff,
Stayed 1 night in Jul 2025

2/10 Terrible

Milt

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The entire hotel smelled like spicy India food and every door and drawer in the room was stuck shut. Very sticky and dirty
Stayed 1 night in Jul 2025

6/10 Okay

Sarah

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Brian

Travelled with family
Disliked: Staff & service, amenities
We chose the property because it advertised a free continental breakfast. NOT! when I asked at the desk where the breakfast was I was told it was discontinued over a year ago. Housekeeping never entered our room in the four days we were there. It seemed to be a big deal to get fresh towels, coffee pods, coffee cups, etc. There was no tissue (Kleenex) in the room/bathroom. We went to a local store and bought soap and tissue to use in the room. If what we experienced was the best they can offer, I'm surprised they are still in business. My two star rating was probably generous.
Stayed 4 nights in Jul 2025

4/10 Poor

Kenneth, Vancouver

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Front desk staff were not interested in greeting guests. Now I know where the couch that my mother threw out in the 90's ended up. The drapes didn't close tightly - a problem when it's light until after 11pm
Stayed 2 nights in Jul 2025

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great room and comfortable beds.
Stayed 1 night in Jul 2025

10/10 Excellent

Marc

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025